Initial Discovery & Assessment

When Kearney’s internal team reached out to us, we knew this wasn’t going to be a typical project. We started off with 2 discovery calls to understand their current state and potential challenges they were facing. 

We also visited their office & met key stakeholders, discussing strategies & goals they wanted to achieve with their internal processes & workflows.  

Their internal tools were slowing their workforce down, and they needed a design partner who could do more than “make things look good”. 

Through the discovery calls, we saw how much effort users had to put in just to complete everyday tasks. 

That’s where the real friction was & that’s exactly where our redesign process needed to start.

Understanding Enterprise Pain Points

Once we started unpacking the product, the issues revealed themselves quickly. The UI patterns hadn’t kept pace with modern standards. Navigation felt disjointed. Their content placement, too, lacked consistency – while user flows were also long & unintuitive. 

The real problem? It wasn’t just a design issue, but one related to productivity. 

We mapped those pain points directly to business impact, knowing the fix needed to go beyond just visuals.

Agile Design Systems 

Once the partnership was locked in, we started building out an agile design system. Rather than reinventing the wheel, we focused on systems that could: 

• Help us prototype faster

• Gather feedback & align more quickly with stakeholders

• Future-proof the UX for other tools to be added in the future. 

This sped up decision-making & brought a sense of coherence to redesigning their internal toolkit. 

Our team embedded within their workflows, using it to understand real usage patterns, observing how people actually used these tools. 

Optimizing for Business Impact 

Eight months on, we’ve collaborated with Kearney on more than 5 internal product revamps. 

Each project has helped their internal teams achieve the following in their day-to-day operations:

• More structured, faster interactions 

• Cleaner workflows optimized for efficiency & speed. 

In addition to solving for increased levels of productivity, the numbers too have backed it up — with user centric design making a real difference in an enterprise-first environment. 

Conclusion

The collaboration with Kearney gradually shifted from short-term delivery to long-term impact. With every new tool we helped shape, the Kearney team leaned on us a little more, not just for UI, but also for systems thinking and strategy.

We now partner with Kearney across their internal product ecosystem, bringing consistency and user-first thinking to each tool.