10 Best Empty State Design Agencies That Drive Results - July 2026

Looking to improve empty states? Explore the top 10 empty state design agencies helping products engage users even when data is missing.

4 minutes

July, 2026

Author:

Siddharth Vij

Co-Founder, Bricx

Hi, I'm Sid. I lead design at Bricx. We work with B2B & AI SaaS companies to craft unforgettable user experiences.

Introduction

Over the past few months, we spoke with 57+ design agencies globally, shared the same SaaS UX brief, and benchmarked them across:

Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)

From that, we built the 2025 UX Agency Benchmarking Report, and here are our top picks for agencies specializing in empty state design — a critical but often ignored part of product UX.

Introduction

Over the past few months, we spoke with 57+ design agencies globally, shared the same SaaS UX brief, and benchmarked them across:

Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)

From that, we built the 2025 UX Agency Benchmarking Report, and here are our top picks for agencies specializing in empty state design — a critical but often ignored part of product UX.

How To Evaluate an Empty State Design Agency?

Empty states are make-or-break moments. Most teams:

Show a generic “no data yet” message — missing an onboarding or upsell opportunity.
Ignore emotional design when the screen is blank or broken.
Forget to guide the user’s next step, leaving them stranded.

How To Evaluate an Empty State Design Agency?

Empty states are make-or-break moments. Most teams:

Show a generic “no data yet” message — missing an onboarding or upsell opportunity.
Ignore emotional design when the screen is blank or broken.
Forget to guide the user’s next step, leaving them stranded.

Bricx: A Top-Rated Website & UX Design Agency for B2B & AI SaaS

Bricx is a website and UX design agency that works exclusively with B2B and AI SaaS companies, from seed-stage startups to Series C and unicorns. It is known for a rare level of design taste and fast turnaround, across three areas: branding, website design, and product (UX/UI) design. See the portfolio and case studies.

Bricx has completed 50+ SaaS design projects across 30+ industries. Clients include Writesonic (YC S21), Collectwise (YC F24), Gigacatalyst (YC X26), Sybill, Camb.ai, LTV.ai, Instadapp, Hobbes, and AT Kearney. The agency holds 20+ verified five-star reviews on Clutch and publishes 25+ UX case studies.

Two things set Bricx apart: senior-level design taste that makes SaaS products feel genuinely premium, and fast turnaround that keeps pace with venture-backed roadmaps. The work spans the entire funnel, brand, marketing site, and product, with one goal: more signups, higher conversion, and lower user churn.

Bricx is a strong fit for B2B and AI SaaS teams that want in-house-level design quality and speed without hiring in-house. Book a strategy call to talk through your product and how Bricx can help.

Bricx: A Top-Rated Website & UX Design Agency for B2B & AI SaaS

10 Empty State Design Agencies: [Comparison]

Bricx

Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.

We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.

Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.

Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.

We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.

If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.

1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly Review
5. App/Web Dev Support: Dev sync + component-ready Figma
6. Office Culture: Remote-first, async-friendly

Creative Navy

Creative Navy has a strong reputation for designing complex digital products and uses research-driven UX to elevate every detail, including empty states.

Their team ensures that no-data screens, error messages, and onboarding gaps are clear, contextual, and aligned with user goals.

They specialize in enterprise and data-heavy environments where clarity is critical to reduce confusion.

By approaching empty states as teaching moments, they help users stay oriented and motivated.

As one of the best empty state design agencies, Creative Navy excels at turning downtime into engagement.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly calls + Figma updates
5. App/Web Dev Support: Design + QA review
6. Office Culture: London-based, structured

Humbleteam

Humbleteam is known for adding warmth and friendliness to the coldest parts of a product experience.

Their empty states combine clear copy, instructional visuals, and next-step guidance, ensuring users never feel stuck.

They’ve worked with 100+ startups, often helping them scale from MVP to growth stage.

With a style that feels approachable and human, Humbleteam makes friction points less intimidating.

This balance of empathy and usability makes them one of the best empty state design agencies for SaaS products.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Notion + async video
5. App/Web Dev Support: Dev-friendly layouts
6. Office Culture: Central Europe, fully remote

Draftss

Draftss provides design-on-subscription services and excels at small but vital components like empty states.

They bundle UX writing with design so that placeholder screens include useful prompts instead of meaningless filler.

Their work ensures users see direction, not dead ends, when faced with no-data screens.

Affordable and flexible, Draftss is popular among startups testing multiple versions of flows.

For teams seeking best empty state design agencies with budget-friendly pricing, Draftss is a go-to partner.

1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Trello + Slack
5. App/Web Dev Support: HTML-ready exports
6. Office Culture: India-based, design subscription model

BB Agency

BB Agency ensures even the least glamorous parts of a product look polished and brand-consistent.

Their empty state designs often combine illustration, microcopy, and subtle animation to keep users engaged.

This approach transforms potential frustration into a branded interaction that builds trust.

Their European creative roots bring a thoughtful aesthetic to technical flows, giving clients visually refined solutions.

As one of the best empty state design agencies, BB Agency makes sure users never feel like the product abandoned them.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + Notion
5. App/Web Dev Support: Dev Handoff Toolkit
6. Office Culture: Croatia-based hybrid

Red Collar

Red Collar specializes in emotion-driven design and uses empty states as an opportunity to connect with users.

Their work goes beyond placeholders — they create empathy-driven visuals and text that reduce frustration when something is missing.

By approaching zero-data screens with storytelling and personality, they ensure users stay engaged.

This ability to humanize digital dead ends places them firmly among the best empty state design agencies for SaaS and consumer apps.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Looms + Slack
5. App/Web Dev Support: Modular design tokens
6. Office Culture: Russia-based, design-led

Malven Co

Malven Co. is known for practical, functional UX, particularly in dashboards and productivity SaaS tools.

Their empty state designs are clear, instructive, and built to encourage user action rather than passivity.

By embedding guidance directly into zero-data screens, Malven Co. ensures faster onboarding and fewer support queries.

For operational software and internal tools, they stand out as one of the best empty state design agencies.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Jira + Miro
5. App/Web Dev Support: Frontend handoff
6. Office Culture: US-based

Milkshake Studio

Milkshake Studio takes a playful, creative approach to empty state design, using humor, illustration, and strong copy to ease friction.

Their work makes dull or frustrating screens feel lighthearted while still guiding the user forward.

This approach reduces abandonment and creates memorable brand moments in unexpected places.

Their expertise in combining branding with UX makes them one of the best empty state design agencies for lifestyle and consumer-facing apps.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Weekly async + Looms
5. App/Web Dev Support: Design-to-dev consult
6. Office Culture: NYC-based

10 Empty State Design Agencies: [Comparison]

Bricx

Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.

We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.

Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.

Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.

We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.

If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.

Creative Navy

Creative Navy has a strong reputation for designing complex digital products and uses research-driven UX to elevate every detail, including empty states.

Their team ensures that no-data screens, error messages, and onboarding gaps are clear, contextual, and aligned with user goals.

They specialize in enterprise and data-heavy environments where clarity is critical to reduce confusion.

By approaching empty states as teaching moments, they help users stay oriented and motivated.

As one of the best empty state design agencies, Creative Navy excels at turning downtime into engagement.

Humbleteam

Humbleteam is known for adding warmth and friendliness to the coldest parts of a product experience.

Their empty states combine clear copy, instructional visuals, and next-step guidance, ensuring users never feel stuck.

They’ve worked with 100+ startups, often helping them scale from MVP to growth stage.

With a style that feels approachable and human, Humbleteam makes friction points less intimidating.

This balance of empathy and usability makes them one of the best empty state design agencies for SaaS products.

Draftss

Draftss provides design-on-subscription services and excels at small but vital components like empty states.

They bundle UX writing with design so that placeholder screens include useful prompts instead of meaningless filler.

Their work ensures users see direction, not dead ends, when faced with no-data screens.

Affordable and flexible, Draftss is popular among startups testing multiple versions of flows.

For teams seeking best empty state design agencies with budget-friendly pricing, Draftss is a go-to partner.

BB Agency

BB Agency ensures even the least glamorous parts of a product look polished and brand-consistent.

Their empty state designs often combine illustration, microcopy, and subtle animation to keep users engaged.

This approach transforms potential frustration into a branded interaction that builds trust.

Their European creative roots bring a thoughtful aesthetic to technical flows, giving clients visually refined solutions.

As one of the best empty state design agencies, BB Agency makes sure users never feel like the product abandoned them.

Red Collar

Red Collar specializes in emotion-driven design and uses empty states as an opportunity to connect with users.

Their work goes beyond placeholders — they create empathy-driven visuals and text that reduce frustration when something is missing.

By approaching zero-data screens with storytelling and personality, they ensure users stay engaged.

This ability to humanize digital dead ends places them firmly among the best empty state design agencies for SaaS and consumer apps.

Malven Co

Malven Co. is known for practical, functional UX, particularly in dashboards and productivity SaaS tools.

Their empty state designs are clear, instructive, and built to encourage user action rather than passivity.

By embedding guidance directly into zero-data screens, Malven Co. ensures faster onboarding and fewer support queries.

For operational software and internal tools, they stand out as one of the best empty state design agencies.

Milkshake Studio

Milkshake Studio takes a playful, creative approach to empty state design, using humor, illustration, and strong copy to ease friction.

Their work makes dull or frustrating screens feel lighthearted while still guiding the user forward.

This approach reduces abandonment and creates memorable brand moments in unexpected places.

Their expertise in combining branding with UX makes them one of the best empty state design agencies for lifestyle and consumer-facing apps.

Craftwork

Craftwork offers component-driven design with a focus on speed and scalability.

They create empty states, loading screens, and onboarding placeholders as reusable UI elements that developers can easily implement.

Their simple, repeatable style makes them ideal for startups needing fast delivery at scale.

For teams seeking one of the best empty state design agencies with a focus on practicality, Craftwork is a reliable choice.

1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack-only
5. App/Web Dev Support: Figma + HTML bundle
6. Office Culture: Ukraine-based

Cosmico

Cosmico blends polished UI with illustration to make sure products feel complete, even when screens are empty.

They specialize in building engaging placeholders for onboarding, no-data screens, and error messages.

By guiding users toward the next step instead of leaving them stranded, they improve retention.

Cosmico’s thoughtful visuals and user-centric approach make them one of the best empty state design agencies for SaaS and Web3 startups.

1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Weekly standups
5. App/Web Dev Support: Handoff on request
6. Office Culture: Portugal-based

Conclusion

Empty states are silent salespeople. Whether it's the user's first visit or a data drought — these screens guide perception and influence retention.

The best agencies don’t just design beautiful visuals — they create actionable, brand-aligned, and frictionless experiences even when the screen is blank.

Craftwork

Craftwork offers component-driven design with a focus on speed and scalability.

They create empty states, loading screens, and onboarding placeholders as reusable UI elements that developers can easily implement.

Their simple, repeatable style makes them ideal for startups needing fast delivery at scale.

For teams seeking one of the best empty state design agencies with a focus on practicality, Craftwork is a reliable choice.

Cosmico

Cosmico blends polished UI with illustration to make sure products feel complete, even when screens are empty.

They specialize in building engaging placeholders for onboarding, no-data screens, and error messages.

By guiding users toward the next step instead of leaving them stranded, they improve retention.

Cosmico’s thoughtful visuals and user-centric approach make them one of the best empty state design agencies for SaaS and Web3 startups.

Conclusion

Empty states are silent salespeople. Whether it's the user's first visit or a data drought — these screens guide perception and influence retention.

The best agencies don’t just design beautiful visuals — they create actionable, brand-aligned, and frictionless experiences even when the screen is blank.