10 Best Empty State Design Agencies That Drive Results

10 Best Empty State Design Agencies That Drive Results

10 Best Empty State Design Agencies That Drive Results

Looking to improve empty states? Explore the top 10 empty state design agencies helping products engage users even when data is missing.

Looking to improve empty states? Explore the top 10 empty state design agencies helping products engage users even when data is missing.

Looking to improve empty states? Explore the top 10 empty state design agencies helping products engage users even when data is missing.

4 minutes

4 minutes

4 minutes

Author:

Siddharth Vij

Co-Founder, Bricx

Hi, I'm Sid. I lead design at Bricx. We work with B2B & AI SaaS companies to craft unforgettable user experiences.

Introduction

Over the past few months, we spoke with 57+ design agencies globally, shared the same SaaS UX brief, and benchmarked them across:

  1. Pricing

  2. Engagement Model

  3. Payment Structure

  4. Timeline

  5. Team Structure

  6. Number of Employees

  7. Domain Expertise

  8. Depth of Service

  9. Business Thinking (Conversion Rate Optimization)

  10. Client Collaboration

  11. Dev Handoff Process

  12. Work Setup (Remote/Hybrid/In-Office)

From that, we built the 2025 UX Agency Benchmarking Report, and here are our top picks for agencies specializing in empty state design — a critical but often ignored part of product UX.

Introduction

Over the past few months, we spoke with 57+ design agencies globally, shared the same SaaS UX brief, and benchmarked them across:

  1. Pricing

  2. Engagement Model

  3. Payment Structure

  4. Timeline

  5. Team Structure

  6. Number of Employees

  7. Domain Expertise

  8. Depth of Service

  9. Business Thinking (Conversion Rate Optimization)

  10. Client Collaboration

  11. Dev Handoff Process

  12. Work Setup (Remote/Hybrid/In-Office)

From that, we built the 2025 UX Agency Benchmarking Report, and here are our top picks for agencies specializing in empty state design — a critical but often ignored part of product UX.

Introduction

Over the past few months, we spoke with 57+ design agencies globally, shared the same SaaS UX brief, and benchmarked them across:

  1. Pricing

  2. Engagement Model

  3. Payment Structure

  4. Timeline

  5. Team Structure

  6. Number of Employees

  7. Domain Expertise

  8. Depth of Service

  9. Business Thinking (Conversion Rate Optimization)

  10. Client Collaboration

  11. Dev Handoff Process

  12. Work Setup (Remote/Hybrid/In-Office)

From that, we built the 2025 UX Agency Benchmarking Report, and here are our top picks for agencies specializing in empty state design — a critical but often ignored part of product UX.

How To Evaluate an Empty State Design Agency?

Empty states are make-or-break moments. Most teams:

  • Show a generic “no data yet” message — missing an onboarding or upsell opportunity.

  • Ignore emotional design when the screen is blank or broken.

  • Forget to guide the user’s next step, leaving them stranded.

How To Evaluate an Empty State Design Agency?

Empty states are make-or-break moments. Most teams:

  • Show a generic “no data yet” message — missing an onboarding or upsell opportunity.

  • Ignore emotional design when the screen is blank or broken.

  • Forget to guide the user’s next step, leaving them stranded.

How To Evaluate an Empty State Design Agency?

Empty states are make-or-break moments. Most teams:

  • Show a generic “no data yet” message — missing an onboarding or upsell opportunity.

  • Ignore emotional design when the screen is blank or broken.

  • Forget to guide the user’s next step, leaving them stranded.

Bricx - Premium UI/UX Partners For SaaS


We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design. 

We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.

Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names. 

If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.

Bricx - Premium UI/UX Partners For SaaS


We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design. 

We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.

Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names. 

If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.

Bricx - Premium UI/UX Partners For SaaS


We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design. 

We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.

Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names. 

If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.

10 Empty State Design Agencies: [Comparison]

Bricx



Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.

We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.

Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.

Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.

We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.

If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.


1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly Review
5. App/Web Dev Support: Dev sync + component-ready Figma
6. Office Culture: Remote-first, async-friendly


Creative Navy



Creative Navy has a strong reputation for designing complex digital products and uses research-driven UX to elevate every detail, including empty states.

Their team ensures that no-data screens, error messages, and onboarding gaps are clear, contextual, and aligned with user goals.

They specialize in enterprise and data-heavy environments where clarity is critical to reduce confusion.

By approaching empty states as teaching moments, they help users stay oriented and motivated.

As one of the best empty state design agencies, Creative Navy excels at turning downtime into engagement.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly calls + Figma updates
5. App/Web Dev Support: Design + QA review
6. Office Culture: London-based, structured


Humbleteam



Humbleteam is known for adding warmth and friendliness to the coldest parts of a product experience.

Their empty states combine clear copy, instructional visuals, and next-step guidance, ensuring users never feel stuck.

They’ve worked with 100+ startups, often helping them scale from MVP to growth stage.

With a style that feels approachable and human, Humbleteam makes friction points less intimidating.

This balance of empathy and usability makes them one of the best empty state design agencies for SaaS products.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Notion + async video
5. App/Web Dev Support: Dev-friendly layouts
6. Office Culture: Central Europe, fully remote


Draftss



Draftss provides design-on-subscription services and excels at small but vital components like empty states.

They bundle UX writing with design so that placeholder screens include useful prompts instead of meaningless filler.

Their work ensures users see direction, not dead ends, when faced with no-data screens.

Affordable and flexible, Draftss is popular among startups testing multiple versions of flows.

For teams seeking best empty state design agencies with budget-friendly pricing, Draftss is a go-to partner.


1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Trello + Slack
5. App/Web Dev Support: HTML-ready exports
6. Office Culture: India-based, design subscription model


BB Agency



BB Agency ensures even the least glamorous parts of a product look polished and brand-consistent.

Their empty state designs often combine illustration, microcopy, and subtle animation to keep users engaged.

This approach transforms potential frustration into a branded interaction that builds trust.

Their European creative roots bring a thoughtful aesthetic to technical flows, giving clients visually refined solutions.

As one of the best empty state design agencies, BB Agency makes sure users never feel like the product abandoned them.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + Notion
5. App/Web Dev Support: Dev Handoff Toolkit
6. Office Culture: Croatia-based hybrid


Red Collar




Red Collar specializes in emotion-driven design and uses empty states as an opportunity to connect with users.

Their work goes beyond placeholders — they create empathy-driven visuals and text that reduce frustration when something is missing.

By approaching zero-data screens with storytelling and personality, they ensure users stay engaged.

This ability to humanize digital dead ends places them firmly among the best empty state design agencies for SaaS and consumer apps.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Looms + Slack
5. App/Web Dev Support: Modular design tokens
6. Office Culture: Russia-based, design-led


Malven Co



Malven Co. is known for practical, functional UX, particularly in dashboards and productivity SaaS tools.

Their empty state designs are clear, instructive, and built to encourage user action rather than passivity.

By embedding guidance directly into zero-data screens, Malven Co. ensures faster onboarding and fewer support queries.

For operational software and internal tools, they stand out as one of the best empty state design agencies.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Jira + Miro
5. App/Web Dev Support: Frontend handoff
6. Office Culture: US-based


Milkshake Studio



Milkshake Studio takes a playful, creative approach to empty state design, using humor, illustration, and strong copy to ease friction.

Their work makes dull or frustrating screens feel lighthearted while still guiding the user forward.

This approach reduces abandonment and creates memorable brand moments in unexpected places.

Their expertise in combining branding with UX makes them one of the best empty state design agencies for lifestyle and consumer-facing apps.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Weekly async + Looms
5. App/Web Dev Support: Design-to-dev consult
6. Office Culture: NYC-based

10 Empty State Design Agencies: [Comparison]

Bricx



Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.

We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.

Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.

Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.

We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.

If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.


1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly Review
5. App/Web Dev Support: Dev sync + component-ready Figma
6. Office Culture: Remote-first, async-friendly


Creative Navy



Creative Navy has a strong reputation for designing complex digital products and uses research-driven UX to elevate every detail, including empty states.

Their team ensures that no-data screens, error messages, and onboarding gaps are clear, contextual, and aligned with user goals.

They specialize in enterprise and data-heavy environments where clarity is critical to reduce confusion.

By approaching empty states as teaching moments, they help users stay oriented and motivated.

As one of the best empty state design agencies, Creative Navy excels at turning downtime into engagement.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly calls + Figma updates
5. App/Web Dev Support: Design + QA review
6. Office Culture: London-based, structured


Humbleteam



Humbleteam is known for adding warmth and friendliness to the coldest parts of a product experience.

Their empty states combine clear copy, instructional visuals, and next-step guidance, ensuring users never feel stuck.

They’ve worked with 100+ startups, often helping them scale from MVP to growth stage.

With a style that feels approachable and human, Humbleteam makes friction points less intimidating.

This balance of empathy and usability makes them one of the best empty state design agencies for SaaS products.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Notion + async video
5. App/Web Dev Support: Dev-friendly layouts
6. Office Culture: Central Europe, fully remote


Draftss



Draftss provides design-on-subscription services and excels at small but vital components like empty states.

They bundle UX writing with design so that placeholder screens include useful prompts instead of meaningless filler.

Their work ensures users see direction, not dead ends, when faced with no-data screens.

Affordable and flexible, Draftss is popular among startups testing multiple versions of flows.

For teams seeking best empty state design agencies with budget-friendly pricing, Draftss is a go-to partner.


1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Trello + Slack
5. App/Web Dev Support: HTML-ready exports
6. Office Culture: India-based, design subscription model


BB Agency



BB Agency ensures even the least glamorous parts of a product look polished and brand-consistent.

Their empty state designs often combine illustration, microcopy, and subtle animation to keep users engaged.

This approach transforms potential frustration into a branded interaction that builds trust.

Their European creative roots bring a thoughtful aesthetic to technical flows, giving clients visually refined solutions.

As one of the best empty state design agencies, BB Agency makes sure users never feel like the product abandoned them.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + Notion
5. App/Web Dev Support: Dev Handoff Toolkit
6. Office Culture: Croatia-based hybrid


Red Collar




Red Collar specializes in emotion-driven design and uses empty states as an opportunity to connect with users.

Their work goes beyond placeholders — they create empathy-driven visuals and text that reduce frustration when something is missing.

By approaching zero-data screens with storytelling and personality, they ensure users stay engaged.

This ability to humanize digital dead ends places them firmly among the best empty state design agencies for SaaS and consumer apps.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Looms + Slack
5. App/Web Dev Support: Modular design tokens
6. Office Culture: Russia-based, design-led


Malven Co



Malven Co. is known for practical, functional UX, particularly in dashboards and productivity SaaS tools.

Their empty state designs are clear, instructive, and built to encourage user action rather than passivity.

By embedding guidance directly into zero-data screens, Malven Co. ensures faster onboarding and fewer support queries.

For operational software and internal tools, they stand out as one of the best empty state design agencies.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Jira + Miro
5. App/Web Dev Support: Frontend handoff
6. Office Culture: US-based


Milkshake Studio



Milkshake Studio takes a playful, creative approach to empty state design, using humor, illustration, and strong copy to ease friction.

Their work makes dull or frustrating screens feel lighthearted while still guiding the user forward.

This approach reduces abandonment and creates memorable brand moments in unexpected places.

Their expertise in combining branding with UX makes them one of the best empty state design agencies for lifestyle and consumer-facing apps.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Weekly async + Looms
5. App/Web Dev Support: Design-to-dev consult
6. Office Culture: NYC-based

10 Empty State Design Agencies: [Comparison]

Bricx



Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.

We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.

Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.

Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.

We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.

If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.


1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly Review
5. App/Web Dev Support: Dev sync + component-ready Figma
6. Office Culture: Remote-first, async-friendly


Creative Navy



Creative Navy has a strong reputation for designing complex digital products and uses research-driven UX to elevate every detail, including empty states.

Their team ensures that no-data screens, error messages, and onboarding gaps are clear, contextual, and aligned with user goals.

They specialize in enterprise and data-heavy environments where clarity is critical to reduce confusion.

By approaching empty states as teaching moments, they help users stay oriented and motivated.

As one of the best empty state design agencies, Creative Navy excels at turning downtime into engagement.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly calls + Figma updates
5. App/Web Dev Support: Design + QA review
6. Office Culture: London-based, structured


Humbleteam



Humbleteam is known for adding warmth and friendliness to the coldest parts of a product experience.

Their empty states combine clear copy, instructional visuals, and next-step guidance, ensuring users never feel stuck.

They’ve worked with 100+ startups, often helping them scale from MVP to growth stage.

With a style that feels approachable and human, Humbleteam makes friction points less intimidating.

This balance of empathy and usability makes them one of the best empty state design agencies for SaaS products.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Notion + async video
5. App/Web Dev Support: Dev-friendly layouts
6. Office Culture: Central Europe, fully remote


Draftss



Draftss provides design-on-subscription services and excels at small but vital components like empty states.

They bundle UX writing with design so that placeholder screens include useful prompts instead of meaningless filler.

Their work ensures users see direction, not dead ends, when faced with no-data screens.

Affordable and flexible, Draftss is popular among startups testing multiple versions of flows.

For teams seeking best empty state design agencies with budget-friendly pricing, Draftss is a go-to partner.


1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Trello + Slack
5. App/Web Dev Support: HTML-ready exports
6. Office Culture: India-based, design subscription model


BB Agency



BB Agency ensures even the least glamorous parts of a product look polished and brand-consistent.

Their empty state designs often combine illustration, microcopy, and subtle animation to keep users engaged.

This approach transforms potential frustration into a branded interaction that builds trust.

Their European creative roots bring a thoughtful aesthetic to technical flows, giving clients visually refined solutions.

As one of the best empty state design agencies, BB Agency makes sure users never feel like the product abandoned them.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + Notion
5. App/Web Dev Support: Dev Handoff Toolkit
6. Office Culture: Croatia-based hybrid


Red Collar




Red Collar specializes in emotion-driven design and uses empty states as an opportunity to connect with users.

Their work goes beyond placeholders — they create empathy-driven visuals and text that reduce frustration when something is missing.

By approaching zero-data screens with storytelling and personality, they ensure users stay engaged.

This ability to humanize digital dead ends places them firmly among the best empty state design agencies for SaaS and consumer apps.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Looms + Slack
5. App/Web Dev Support: Modular design tokens
6. Office Culture: Russia-based, design-led


Malven Co



Malven Co. is known for practical, functional UX, particularly in dashboards and productivity SaaS tools.

Their empty state designs are clear, instructive, and built to encourage user action rather than passivity.

By embedding guidance directly into zero-data screens, Malven Co. ensures faster onboarding and fewer support queries.

For operational software and internal tools, they stand out as one of the best empty state design agencies.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Jira + Miro
5. App/Web Dev Support: Frontend handoff
6. Office Culture: US-based


Milkshake Studio



Milkshake Studio takes a playful, creative approach to empty state design, using humor, illustration, and strong copy to ease friction.

Their work makes dull or frustrating screens feel lighthearted while still guiding the user forward.

This approach reduces abandonment and creates memorable brand moments in unexpected places.

Their expertise in combining branding with UX makes them one of the best empty state design agencies for lifestyle and consumer-facing apps.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Weekly async + Looms
5. App/Web Dev Support: Design-to-dev consult
6. Office Culture: NYC-based

Craftwork



Craftwork offers component-driven design with a focus on speed and scalability.

They create empty states, loading screens, and onboarding placeholders as reusable UI elements that developers can easily implement.

Their simple, repeatable style makes them ideal for startups needing fast delivery at scale.

For teams seeking one of the best empty state design agencies with a focus on practicality, Craftwork is a reliable choice.


1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack-only
5. App/Web Dev Support: Figma + HTML bundle
6. Office Culture: Ukraine-based


Cosmico



Cosmico blends polished UI with illustration to make sure products feel complete, even when screens are empty.

They specialize in building engaging placeholders for onboarding, no-data screens, and error messages.

By guiding users toward the next step instead of leaving them stranded, they improve retention.

Cosmico’s thoughtful visuals and user-centric approach make them one of the best empty state design agencies for SaaS and Web3 startups.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Weekly standups
5. App/Web Dev Support: Handoff on request
6. Office Culture: Portugal-based


Conclusion

Empty states are silent salespeople. Whether it's the user's first visit or a data drought — these screens guide perception and influence retention.

The best agencies don’t just design beautiful visuals — they create actionable, brand-aligned, and frictionless experiences even when the screen is blank.

Craftwork



Craftwork offers component-driven design with a focus on speed and scalability.

They create empty states, loading screens, and onboarding placeholders as reusable UI elements that developers can easily implement.

Their simple, repeatable style makes them ideal for startups needing fast delivery at scale.

For teams seeking one of the best empty state design agencies with a focus on practicality, Craftwork is a reliable choice.


1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack-only
5. App/Web Dev Support: Figma + HTML bundle
6. Office Culture: Ukraine-based


Cosmico



Cosmico blends polished UI with illustration to make sure products feel complete, even when screens are empty.

They specialize in building engaging placeholders for onboarding, no-data screens, and error messages.

By guiding users toward the next step instead of leaving them stranded, they improve retention.

Cosmico’s thoughtful visuals and user-centric approach make them one of the best empty state design agencies for SaaS and Web3 startups.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Weekly standups
5. App/Web Dev Support: Handoff on request
6. Office Culture: Portugal-based


Conclusion

Empty states are silent salespeople. Whether it's the user's first visit or a data drought — these screens guide perception and influence retention.

The best agencies don’t just design beautiful visuals — they create actionable, brand-aligned, and frictionless experiences even when the screen is blank.

Craftwork



Craftwork offers component-driven design with a focus on speed and scalability.

They create empty states, loading screens, and onboarding placeholders as reusable UI elements that developers can easily implement.

Their simple, repeatable style makes them ideal for startups needing fast delivery at scale.

For teams seeking one of the best empty state design agencies with a focus on practicality, Craftwork is a reliable choice.


1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack-only
5. App/Web Dev Support: Figma + HTML bundle
6. Office Culture: Ukraine-based


Cosmico



Cosmico blends polished UI with illustration to make sure products feel complete, even when screens are empty.

They specialize in building engaging placeholders for onboarding, no-data screens, and error messages.

By guiding users toward the next step instead of leaving them stranded, they improve retention.

Cosmico’s thoughtful visuals and user-centric approach make them one of the best empty state design agencies for SaaS and Web3 startups.


1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Medium
4. Client Communication: Weekly standups
5. App/Web Dev Support: Handoff on request
6. Office Culture: Portugal-based


Conclusion

Empty states are silent salespeople. Whether it's the user's first visit or a data drought — these screens guide perception and influence retention.

The best agencies don’t just design beautiful visuals — they create actionable, brand-aligned, and frictionless experiences even when the screen is blank.

As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.

If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!

As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.

If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!

As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.

If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!

Author:

Siddharth Vij

CEO at Bricxlabs

With nearly a decade in design and SaaS, he helps B2B startups grow with high-conversion sites and smart product design.

Unforgettable Website & UX Design For SaaS

We design high-converting websites and products for B2B AI startups.

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