10 Best Error State Design Agencies That Drive Results
10 Best Error State Design Agencies That Drive Results
10 Best Error State Design Agencies That Drive Results
Looking to reduce user frustration? Explore the top 10 error state design agencies turning system errors into helpful, branded recovery experiences.
Looking to reduce user frustration? Explore the top 10 error state design agencies turning system errors into helpful, branded recovery experiences.
Looking to reduce user frustration? Explore the top 10 error state design agencies turning system errors into helpful, branded recovery experiences.
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4 minutes
4 minutes
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls & made one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created “The Ultimate UX Agency Benchmarking Report for 2025.”
Based on our global benchmarks, we handpicked a selected list of the 10 best error state design agencies that help SaaS products, consumer apps, and enterprise tools craft delightful, functional, and branded UX flows—even when things go wrong.
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls & made one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created “The Ultimate UX Agency Benchmarking Report for 2025.”
Based on our global benchmarks, we handpicked a selected list of the 10 best error state design agencies that help SaaS products, consumer apps, and enterprise tools craft delightful, functional, and branded UX flows—even when things go wrong.
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls & made one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created “The Ultimate UX Agency Benchmarking Report for 2025.”
Based on our global benchmarks, we handpicked a selected list of the 10 best error state design agencies that help SaaS products, consumer apps, and enterprise tools craft delightful, functional, and branded UX flows—even when things go wrong.
How To Evaluate Your Error State UX Agency?
During our benchmarking, we identified three key issues that often arise while choosing the best error state design agencies:
Most teams overlook empty/error states entirely, leaving them as default system messages.
Few agencies build systems for scalability—so error messaging feels inconsistent across the product.
Many designs fail to offer helpful context, recovery options, or empathy during failure.
How To Evaluate Your Error State UX Agency?
During our benchmarking, we identified three key issues that often arise while choosing the best error state design agencies:
Most teams overlook empty/error states entirely, leaving them as default system messages.
Few agencies build systems for scalability—so error messaging feels inconsistent across the product.
Many designs fail to offer helpful context, recovery options, or empathy during failure.
How To Evaluate Your Error State UX Agency?
During our benchmarking, we identified three key issues that often arise while choosing the best error state design agencies:
Most teams overlook empty/error states entirely, leaving them as default system messages.
Few agencies build systems for scalability—so error messaging feels inconsistent across the product.
Many designs fail to offer helpful context, recovery options, or empathy during failure.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
10 Best Error State Design Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM-led updates + Slack access
App/Web Dev Support: Frontend + Webflow-ready handoffs
Office Culture: Remote-first, async-friendly
Focus Lab
Focus Lab is a branding-first agency that creates robust design systems—and they don’t overlook the messy, forgotten states like errors, alerts, and validation messages.
Their UI work doesn’t stop at visual appeal; they build scalable component systems that maintain tone and clarity when failures occur.
Clients from enterprise SaaS to high-growth startups benefit from consistent messaging and fallback experiences that reinforce trust.
As one of the best error state design agencies, Focus Lab helps companies make error flows a thoughtful extension of their brand, not an afterthought.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + Asana
App/Web Dev Support: Design only
Office Culture: US-based, branding-first
MakeReign
MakeReign has earned a reputation for building structured, clear UIs that perform well under real-world conditions.
They extend their design systems into error states—ensuring payment declines, dropped connections, or onboarding hiccups are handled with clarity and polish.
Their UX approach blends hierarchy, copy, and design cues that keep users informed without overwhelming them.
Startups and SaaS teams often choose MakeReign because small improvements in error handling deliver large boosts in trust and retention.
Their ability to turn negative experiences into reassuring, guided flows makes them one of the best error state design agencies for growing teams.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly standups
App/Web Dev Support: Design systems + handoff
Office Culture: Cape Town, hybrid
Ueno
Ueno, now part of Twitter, is famous for their playful yet thoughtful approach to product moments—including error states that users actually enjoy.
Their 404 pages, alerts, and fallback flows for brands like Google, Uber, and Dropbox set the benchmark for humanized UX design.
By combining micro-illustrations, motion, and witty copy, Ueno reduced user frustration while reinforcing brand loyalty.
Even though their studio has merged, Ueno’s design DNA still influences SaaS and consumer products worldwide, inspiring teams to make errors delightful rather than disruptive.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + Dropbox Paper
App/Web Dev Support: UI handoff
Office Culture: Creative studio legacy
Fintory
Fintory works primarily with fintech and SaaS platforms where high-stakes errors—like failed payments or verification issues—happen daily.
Their approach focuses on designing clear resolution paths so users know exactly what to do next.
With polished UI, structured hierarchy, and calm visual language, Fintory ensures user trust is preserved even during stressful failures.
By building reusable components for common edge cases, they help product teams scale securely.
For fintech or enterprise products seeking one of the best error state design agencies, Fintory is a natural partner.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM sync + Notion
App/Web Dev Support: Dev-ready Figma
Office Culture: Germany-based
Unfold
Unfold helps early-stage companies build emotional, consistent user journeys—including the parts most teams forget, like error handling.
They design fallback messages with illustrations, empathetic copy, and CTAs that guide users back to the core experience.
This approach is especially valuable for consumer apps in wellness, lifestyle, and fintech where tone and trust matter.
Instead of treating errors as interruptions, Unfold treats them as engagement opportunities.
Their ability to keep brand voice alive during failures positions them among the best error state design agencies for startups.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + Loom
App/Web Dev Support: Web + mobile handoff
Office Culture: Remote-first, async team
Red Collar
Red Collar creates highly visual, award-winning interfaces where even error states are animated and engaging.
Their team designs fallback screens, 404s, and alerts with motion-driven interactions that turn frustration into delight.
For SaaS or consumer platforms, this means errors don’t stall the journey—they enhance it.
Their UX-first design ensures users always understand what went wrong and how to fix it, without breaking momentum.
This creative approach cements their place as one of the best error state design agencies globally.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly reviews
App/Web Dev Support: Figma + animation-ready handoff
Office Culture: Eastern Europe
Outcrowd
Outcrowd specializes in expressive design, often layering micro-illustrations and animations to enhance usability.
For error states, they craft visuals that carry personality and guidance, reducing the sting of failure.
They are particularly effective in consumer-facing apps like productivity, wellness, or journaling tools where tone is essential.
Their ability to blend aesthetics with clarity makes Outcrowd a strong option for teams searching for the best error state design agencies.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + Figma
App/Web Dev Support: Lottie + frontend specs
Office Culture: Visual-first culture
10 Best Error State Design Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM-led updates + Slack access
App/Web Dev Support: Frontend + Webflow-ready handoffs
Office Culture: Remote-first, async-friendly
Focus Lab
Focus Lab is a branding-first agency that creates robust design systems—and they don’t overlook the messy, forgotten states like errors, alerts, and validation messages.
Their UI work doesn’t stop at visual appeal; they build scalable component systems that maintain tone and clarity when failures occur.
Clients from enterprise SaaS to high-growth startups benefit from consistent messaging and fallback experiences that reinforce trust.
As one of the best error state design agencies, Focus Lab helps companies make error flows a thoughtful extension of their brand, not an afterthought.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + Asana
App/Web Dev Support: Design only
Office Culture: US-based, branding-first
MakeReign
MakeReign has earned a reputation for building structured, clear UIs that perform well under real-world conditions.
They extend their design systems into error states—ensuring payment declines, dropped connections, or onboarding hiccups are handled with clarity and polish.
Their UX approach blends hierarchy, copy, and design cues that keep users informed without overwhelming them.
Startups and SaaS teams often choose MakeReign because small improvements in error handling deliver large boosts in trust and retention.
Their ability to turn negative experiences into reassuring, guided flows makes them one of the best error state design agencies for growing teams.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly standups
App/Web Dev Support: Design systems + handoff
Office Culture: Cape Town, hybrid
Ueno
Ueno, now part of Twitter, is famous for their playful yet thoughtful approach to product moments—including error states that users actually enjoy.
Their 404 pages, alerts, and fallback flows for brands like Google, Uber, and Dropbox set the benchmark for humanized UX design.
By combining micro-illustrations, motion, and witty copy, Ueno reduced user frustration while reinforcing brand loyalty.
Even though their studio has merged, Ueno’s design DNA still influences SaaS and consumer products worldwide, inspiring teams to make errors delightful rather than disruptive.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + Dropbox Paper
App/Web Dev Support: UI handoff
Office Culture: Creative studio legacy
Fintory
Fintory works primarily with fintech and SaaS platforms where high-stakes errors—like failed payments or verification issues—happen daily.
Their approach focuses on designing clear resolution paths so users know exactly what to do next.
With polished UI, structured hierarchy, and calm visual language, Fintory ensures user trust is preserved even during stressful failures.
By building reusable components for common edge cases, they help product teams scale securely.
For fintech or enterprise products seeking one of the best error state design agencies, Fintory is a natural partner.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM sync + Notion
App/Web Dev Support: Dev-ready Figma
Office Culture: Germany-based
Unfold
Unfold helps early-stage companies build emotional, consistent user journeys—including the parts most teams forget, like error handling.
They design fallback messages with illustrations, empathetic copy, and CTAs that guide users back to the core experience.
This approach is especially valuable for consumer apps in wellness, lifestyle, and fintech where tone and trust matter.
Instead of treating errors as interruptions, Unfold treats them as engagement opportunities.
Their ability to keep brand voice alive during failures positions them among the best error state design agencies for startups.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + Loom
App/Web Dev Support: Web + mobile handoff
Office Culture: Remote-first, async team
Red Collar
Red Collar creates highly visual, award-winning interfaces where even error states are animated and engaging.
Their team designs fallback screens, 404s, and alerts with motion-driven interactions that turn frustration into delight.
For SaaS or consumer platforms, this means errors don’t stall the journey—they enhance it.
Their UX-first design ensures users always understand what went wrong and how to fix it, without breaking momentum.
This creative approach cements their place as one of the best error state design agencies globally.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly reviews
App/Web Dev Support: Figma + animation-ready handoff
Office Culture: Eastern Europe
Outcrowd
Outcrowd specializes in expressive design, often layering micro-illustrations and animations to enhance usability.
For error states, they craft visuals that carry personality and guidance, reducing the sting of failure.
They are particularly effective in consumer-facing apps like productivity, wellness, or journaling tools where tone is essential.
Their ability to blend aesthetics with clarity makes Outcrowd a strong option for teams searching for the best error state design agencies.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + Figma
App/Web Dev Support: Lottie + frontend specs
Office Culture: Visual-first culture
10 Best Error State Design Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM-led updates + Slack access
App/Web Dev Support: Frontend + Webflow-ready handoffs
Office Culture: Remote-first, async-friendly
Focus Lab
Focus Lab is a branding-first agency that creates robust design systems—and they don’t overlook the messy, forgotten states like errors, alerts, and validation messages.
Their UI work doesn’t stop at visual appeal; they build scalable component systems that maintain tone and clarity when failures occur.
Clients from enterprise SaaS to high-growth startups benefit from consistent messaging and fallback experiences that reinforce trust.
As one of the best error state design agencies, Focus Lab helps companies make error flows a thoughtful extension of their brand, not an afterthought.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + Asana
App/Web Dev Support: Design only
Office Culture: US-based, branding-first
MakeReign
MakeReign has earned a reputation for building structured, clear UIs that perform well under real-world conditions.
They extend their design systems into error states—ensuring payment declines, dropped connections, or onboarding hiccups are handled with clarity and polish.
Their UX approach blends hierarchy, copy, and design cues that keep users informed without overwhelming them.
Startups and SaaS teams often choose MakeReign because small improvements in error handling deliver large boosts in trust and retention.
Their ability to turn negative experiences into reassuring, guided flows makes them one of the best error state design agencies for growing teams.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly standups
App/Web Dev Support: Design systems + handoff
Office Culture: Cape Town, hybrid
Ueno
Ueno, now part of Twitter, is famous for their playful yet thoughtful approach to product moments—including error states that users actually enjoy.
Their 404 pages, alerts, and fallback flows for brands like Google, Uber, and Dropbox set the benchmark for humanized UX design.
By combining micro-illustrations, motion, and witty copy, Ueno reduced user frustration while reinforcing brand loyalty.
Even though their studio has merged, Ueno’s design DNA still influences SaaS and consumer products worldwide, inspiring teams to make errors delightful rather than disruptive.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + Dropbox Paper
App/Web Dev Support: UI handoff
Office Culture: Creative studio legacy
Fintory
Fintory works primarily with fintech and SaaS platforms where high-stakes errors—like failed payments or verification issues—happen daily.
Their approach focuses on designing clear resolution paths so users know exactly what to do next.
With polished UI, structured hierarchy, and calm visual language, Fintory ensures user trust is preserved even during stressful failures.
By building reusable components for common edge cases, they help product teams scale securely.
For fintech or enterprise products seeking one of the best error state design agencies, Fintory is a natural partner.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM sync + Notion
App/Web Dev Support: Dev-ready Figma
Office Culture: Germany-based
Unfold
Unfold helps early-stage companies build emotional, consistent user journeys—including the parts most teams forget, like error handling.
They design fallback messages with illustrations, empathetic copy, and CTAs that guide users back to the core experience.
This approach is especially valuable for consumer apps in wellness, lifestyle, and fintech where tone and trust matter.
Instead of treating errors as interruptions, Unfold treats them as engagement opportunities.
Their ability to keep brand voice alive during failures positions them among the best error state design agencies for startups.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + Loom
App/Web Dev Support: Web + mobile handoff
Office Culture: Remote-first, async team
Red Collar
Red Collar creates highly visual, award-winning interfaces where even error states are animated and engaging.
Their team designs fallback screens, 404s, and alerts with motion-driven interactions that turn frustration into delight.
For SaaS or consumer platforms, this means errors don’t stall the journey—they enhance it.
Their UX-first design ensures users always understand what went wrong and how to fix it, without breaking momentum.
This creative approach cements their place as one of the best error state design agencies globally.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly reviews
App/Web Dev Support: Figma + animation-ready handoff
Office Culture: Eastern Europe
Outcrowd
Outcrowd specializes in expressive design, often layering micro-illustrations and animations to enhance usability.
For error states, they craft visuals that carry personality and guidance, reducing the sting of failure.
They are particularly effective in consumer-facing apps like productivity, wellness, or journaling tools where tone is essential.
Their ability to blend aesthetics with clarity makes Outcrowd a strong option for teams searching for the best error state design agencies.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + Figma
App/Web Dev Support: Lottie + frontend specs
Office Culture: Visual-first culture
Underbelly
Underbelly is known for designing resilient SaaS experiences where micro-interactions and error loops are intentional.
They create thoughtful flows for expired tokens, offline modes, and broken sessions that still feel usable and branded.
Their design systems include fallback states across the entire product, ensuring consistency and user trust.
With strong dev collaboration, they deliver solutions that hold up in production.
That blend of polish and practicality earns them recognition as one of the best error state design agencies in the US.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + weekly syncs
App/Web Dev Support: Design + dev combo
Office Culture: Utah-based hybrid
Zajno
Zajno combines elegance with functionality, paying close attention to how apps behave when something goes wrong.
From no-result screens to unexpected form failures, they design UI components that protect momentum and reduce abandonment.
Their focus on minimal, scalable UI makes them ideal for SaaS teams balancing usability and speed.
By treating failure as part of the experience, Zajno helps products maintain trust during errors.
That mindset makes them one of the best error state design agencies for startups scaling fast.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly updates
App/Web Dev Support: UI handoff + light dev
Office Culture: Remote from Europe
Conclusion
Great UX isn’t about when things work—it’s about what happens when they don’t. From 404 pages and form errors to empty states and broken flows, your product’s resilience depends on thoughtful, helpful design.
Underbelly
Underbelly is known for designing resilient SaaS experiences where micro-interactions and error loops are intentional.
They create thoughtful flows for expired tokens, offline modes, and broken sessions that still feel usable and branded.
Their design systems include fallback states across the entire product, ensuring consistency and user trust.
With strong dev collaboration, they deliver solutions that hold up in production.
That blend of polish and practicality earns them recognition as one of the best error state design agencies in the US.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + weekly syncs
App/Web Dev Support: Design + dev combo
Office Culture: Utah-based hybrid
Zajno
Zajno combines elegance with functionality, paying close attention to how apps behave when something goes wrong.
From no-result screens to unexpected form failures, they design UI components that protect momentum and reduce abandonment.
Their focus on minimal, scalable UI makes them ideal for SaaS teams balancing usability and speed.
By treating failure as part of the experience, Zajno helps products maintain trust during errors.
That mindset makes them one of the best error state design agencies for startups scaling fast.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly updates
App/Web Dev Support: UI handoff + light dev
Office Culture: Remote from Europe
Conclusion
Great UX isn’t about when things work—it’s about what happens when they don’t. From 404 pages and form errors to empty states and broken flows, your product’s resilience depends on thoughtful, helpful design.
Underbelly
Underbelly is known for designing resilient SaaS experiences where micro-interactions and error loops are intentional.
They create thoughtful flows for expired tokens, offline modes, and broken sessions that still feel usable and branded.
Their design systems include fallback states across the entire product, ensuring consistency and user trust.
With strong dev collaboration, they deliver solutions that hold up in production.
That blend of polish and practicality earns them recognition as one of the best error state design agencies in the US.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + weekly syncs
App/Web Dev Support: Design + dev combo
Office Culture: Utah-based hybrid
Zajno
Zajno combines elegance with functionality, paying close attention to how apps behave when something goes wrong.
From no-result screens to unexpected form failures, they design UI components that protect momentum and reduce abandonment.
Their focus on minimal, scalable UI makes them ideal for SaaS teams balancing usability and speed.
By treating failure as part of the experience, Zajno helps products maintain trust during errors.
That mindset makes them one of the best error state design agencies for startups scaling fast.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Weekly updates
App/Web Dev Support: UI handoff + light dev
Office Culture: Remote from Europe
Conclusion
Great UX isn’t about when things work—it’s about what happens when they don’t. From 404 pages and form errors to empty states and broken flows, your product’s resilience depends on thoughtful, helpful design.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
