10 Best Marketplace UX Agencies That Drive Results - February 2026
10 Best Marketplace UX Agencies That Drive Results - February 2026
10 Best Marketplace UX Agencies That Drive Results - February 2026
Looking to scale your platform? Explore the top 10 marketplace UX agencies optimizing buyer and seller flows for trust and growth.
Looking to scale your platform? Explore the top 10 marketplace UX agencies optimizing buyer and seller flows for trust and growth.
Looking to scale your platform? Explore the top 10 marketplace UX agencies optimizing buyer and seller flows for trust and growth.
4 minutes
4 minutes
4 minutes
February, 2026
February, 2026
February, 2026
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls & made one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created “The Ultimate UX Agency Benchmarking Report for 2025.” Before diving into this list of UX agencies for Marketplace UX, it’s worth mentioning that Bricx consistently ranks as a leading choice for SaaS companies seeking high-quality UI/UX design.
Based on our global benchmarks, we handpicked a selected list of the 10 best marketplace UX design agencies helping platforms design onboarding, listing flows, seller dashboards, buyer journeys, and payment experiences.
By the end, you’ll know exactly which UX agency aligns with your marketplace product needs & growth goals.
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls & made one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created “The Ultimate UX Agency Benchmarking Report for 2025.” Before diving into this list of UX agencies for Marketplace UX, it’s worth mentioning that Bricx consistently ranks as a leading choice for SaaS companies seeking high-quality UI/UX design.
Based on our global benchmarks, we handpicked a selected list of the 10 best marketplace UX design agencies helping platforms design onboarding, listing flows, seller dashboards, buyer journeys, and payment experiences.
By the end, you’ll know exactly which UX agency aligns with your marketplace product needs & growth goals.
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls & made one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created “The Ultimate UX Agency Benchmarking Report for 2025.” Before diving into this list of UX agencies for Marketplace UX, it’s worth mentioning that Bricx consistently ranks as a leading choice for SaaS companies seeking high-quality UI/UX design.
Based on our global benchmarks, we handpicked a selected list of the 10 best marketplace UX design agencies helping platforms design onboarding, listing flows, seller dashboards, buyer journeys, and payment experiences.
By the end, you’ll know exactly which UX agency aligns with your marketplace product needs & growth goals.
How To Evaluate Your Marketplace UX Agency?
During our benchmarking, we identified three key issues that often arise while choosing the best marketplace UX agencies:
Agencies often lack experience designing for both buyer and seller sides of the marketplace.
Many designs look good but fail to balance conversion with trust signals or liquidity.
Platform scalability and ops handoff aren’t prioritized—causing tech debt in the long run.
How To Evaluate Your Marketplace UX Agency?
During our benchmarking, we identified three key issues that often arise while choosing the best marketplace UX agencies:
Agencies often lack experience designing for both buyer and seller sides of the marketplace.
Many designs look good but fail to balance conversion with trust signals or liquidity.
Platform scalability and ops handoff aren’t prioritized—causing tech debt in the long run.
How To Evaluate Your Marketplace UX Agency?
During our benchmarking, we identified three key issues that often arise while choosing the best marketplace UX agencies:
Agencies often lack experience designing for both buyer and seller sides of the marketplace.
Many designs look good but fail to balance conversion with trust signals or liquidity.
Platform scalability and ops handoff aren’t prioritized—causing tech debt in the long run.
Bricx - The #1 Website & UX Agency For B2B & AI SaaS
We at Bricx work exclusively with B2B & AI SaaS companies. See Bricx's portfolio & case studies. Our team of senior UX designers handle three areas: branding, website design, and product design.
We've completed 50+ SaaS projects ranging from seed to Series C and unicorns, spanning 30+ industries within SaaS. Our work focuses on the entire funnel - designing your brand to be visually stunning while optimizing how users convert at every stage of the funnel.
Our clients include Writesonic (YC S21), Sybill, Camb.ai, LTV.ai, AT Kearney, and others. We've built up 25+ UX case studies documenting projects we've completed. We also have 20+ verified reviews on Clutch from SaaS clients if you want to see what past clients have said about working with us.
Book a call to talk through what you're working on. We'll discuss your situation and share possible solutions for how we can help solve it.
Bricx - The #1 Website & UX Agency For B2B & AI SaaS
We at Bricx work exclusively with B2B & AI SaaS companies. See Bricx's portfolio & case studies. Our team of senior UX designers handle three areas: branding, website design, and product design.
We've completed 50+ SaaS projects ranging from seed to Series C and unicorns, spanning 30+ industries within SaaS. Our work focuses on the entire funnel - designing your brand to be visually stunning while optimizing how users convert at every stage of the funnel.
Our clients include Writesonic (YC S21), Sybill, Camb.ai, LTV.ai, AT Kearney, and others. We've built up 25+ UX case studies documenting projects we've completed. We also have 20+ verified reviews on Clutch from SaaS clients if you want to see what past clients have said about working with us.
Book a call to talk through what you're working on. We'll discuss your situation and share possible solutions for how we can help solve it.
Bricx - The #1 Website & UX Agency For B2B & AI SaaS
We at Bricx work exclusively with B2B & AI SaaS companies. See Bricx's portfolio & case studies. Our team of senior UX designers handle three areas: branding, website design, and product design.
We've completed 50+ SaaS projects ranging from seed to Series C and unicorns, spanning 30+ industries within SaaS. Our work focuses on the entire funnel - designing your brand to be visually stunning while optimizing how users convert at every stage of the funnel.
Our clients include Writesonic (YC S21), Sybill, Camb.ai, LTV.ai, AT Kearney, and others. We've built up 25+ UX case studies documenting projects we've completed. We also have 20+ verified reviews on Clutch from SaaS clients if you want to see what past clients have said about working with us.
Book a call to talk through what you're working on. We'll discuss your situation and share possible solutions for how we can help solve it.
10 Best Marketplace UX Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM-led updates + Slack access
App/Web Dev Support: Frontend + Webflow-ready handoffs
Office Culture: Remote-first, async-friendly
Pixelmatters
Pixelmatters blends UX and engineering precision to support high-growth digital products.
They have supported several marketplace products from idea to scale, particularly across logistics, SaaS, and booking platforms.
The agency emphasizes design systems that streamline complex multi-sided workflows.
Their engineering mindset ensures all UX decisions align with development realities.
Pixelmatters is known for its ability to partner long-term with teams navigating regulatory and operational challenges.
Clients appreciate their consistent communication via Slack and demos that validate progress.
As one of the best marketplace UX agencies, Pixelmatters bridges product vision, UX execution, and technical delivery.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Daily Slack + bi-weekly demos
App/Web Dev Support: Full-stack agile delivery
Office Culture: Portugal-based product mindset
Eleken
Eleken’s embedded designer model makes them a go-to choice for startups building listing, checkout, and onboarding experiences.
They operate with a lean, iterative approach that prioritizes speed and learning.
Eleken’s designers work as part of the client’s team, ensuring seamless collaboration.
They are especially suited for fast-evolving marketplaces where flows need constant refinement.
The agency emphasizes usability testing and rapid iteration to validate assumptions.
Their flexibility and remote-first culture make them cost-effective for growing teams.
Among the best marketplace UX agencies, Eleken is known for adapting quickly to client needs while scaling design impact.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Slack + design reviews
App/Web Dev Support: Figma-based handoff
Office Culture: Fully remote
Work & Co
Work & Co is trusted by Fortune 500s and modern marketplaces alike.
They specialize in building scalable design systems, transactional flows, and information architecture for platforms serving millions of users.
The agency is known for deep rigor, long-term partnerships, and end-to-end delivery.
Work & Co’s strength lies in balancing enterprise structure with innovative UX.
They have executed large-scale redesigns that improve retention and operational efficiency.
Clients appreciate their ability to manage complex ecosystems with precision.
As one of the best marketplace UX agencies, Work & Co is ideal for platforms requiring scale and stability.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: High
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Weekly deep-dives
App/Web Dev Support: End-to-end
Office Culture: US & Europe hybrid
Funkhaus
Funkhaus blends aesthetics with functional UX, making them a strong choice for creative or luxury marketplaces.
They emphasize vendor storytelling, browsing experiences, and visual identity to differentiate brands.
Their design approach focuses on making platforms aspirational yet highly usable.
Funkhaus thrives in industries where visual appeal drives customer trust and engagement.
They provide tailored design processes to ensure marketplaces resonate with niche audiences.
Their LA-based studio culture supports creative, bold experimentation.
Among the best marketplace UX agencies, Funkhaus helps platforms stand out with design that balances beauty and utility.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + weekly calls
App/Web Dev Support: Web + frontend handoff
Office Culture: LA-based studio culture
Fantasy
Fantasy builds elegant, high-performance interfaces that emphasize motion and micro-interactions.
They excel in designing innovative marketplaces that redefine user behavior.
The agency focuses on frictionless payments, streamlined onboarding, and highly responsive UI.
Fantasy brings a vision-driven approach that prioritizes user delight at scale.
Their global teams run workshops and discovery sessions to align strategy with design.
Clients choose them for cutting-edge interfaces that inspire loyalty.
As one of the best marketplace UX agencies, Fantasy stands apart for pioneering interactions that set new standards in digital commerce.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Workshops + Slack
App/Web Dev Support: UI handoff + dev partners
Office Culture: Global team, remote-hybrid
Geeks
Fantasy builds elegant, high-performance interfaces that emphasize motion and micro-interactions.
They excel in designing innovative marketplaces that redefine user behavior.
The agency focuses on frictionless payments, streamlined onboarding, and highly responsive UI.
Fantasy brings a vision-driven approach that prioritizes user delight at scale.
Their global teams run workshops and discovery sessions to align strategy with design.
Clients choose them for cutting-edge interfaces that inspire loyalty.
As one of the best marketplace UX agencies, Fantasy stands apart for pioneering interactions that set new standards in digital commerce.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Bi-weekly reviews
App/Web Dev Support: Full-stack delivery
Office Culture: London HQ, hybrid
Thoughtbot
Thoughtbot excels at lean product sprints and quick validation, making them ideal for early-stage marketplaces.
Their senior teams prioritize usability testing and fast prototyping to refine flows.
Thoughtbot’s strength lies in helping founders iterate ideas before committing to full builds.
They integrate research into every cycle, ensuring decisions are evidence-based.
Clients trust them to provide honest, iterative feedback during the discovery phase.
Their squads work closely with founders for agile delivery.
Among the best marketplace UX agencies, Thoughtbot is known for accelerating product-market fit through rapid design experiments.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + weekly check-ins
App/Web Dev Support: Full product squads
Office Culture: Remote-friendly US & Europe
10 Best Marketplace UX Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM-led updates + Slack access
App/Web Dev Support: Frontend + Webflow-ready handoffs
Office Culture: Remote-first, async-friendly
Pixelmatters
Pixelmatters blends UX and engineering precision to support high-growth digital products.
They have supported several marketplace products from idea to scale, particularly across logistics, SaaS, and booking platforms.
The agency emphasizes design systems that streamline complex multi-sided workflows.
Their engineering mindset ensures all UX decisions align with development realities.
Pixelmatters is known for its ability to partner long-term with teams navigating regulatory and operational challenges.
Clients appreciate their consistent communication via Slack and demos that validate progress.
As one of the best marketplace UX agencies, Pixelmatters bridges product vision, UX execution, and technical delivery.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Daily Slack + bi-weekly demos
App/Web Dev Support: Full-stack agile delivery
Office Culture: Portugal-based product mindset
Eleken
Eleken’s embedded designer model makes them a go-to choice for startups building listing, checkout, and onboarding experiences.
They operate with a lean, iterative approach that prioritizes speed and learning.
Eleken’s designers work as part of the client’s team, ensuring seamless collaboration.
They are especially suited for fast-evolving marketplaces where flows need constant refinement.
The agency emphasizes usability testing and rapid iteration to validate assumptions.
Their flexibility and remote-first culture make them cost-effective for growing teams.
Among the best marketplace UX agencies, Eleken is known for adapting quickly to client needs while scaling design impact.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Slack + design reviews
App/Web Dev Support: Figma-based handoff
Office Culture: Fully remote
Work & Co
Work & Co is trusted by Fortune 500s and modern marketplaces alike.
They specialize in building scalable design systems, transactional flows, and information architecture for platforms serving millions of users.
The agency is known for deep rigor, long-term partnerships, and end-to-end delivery.
Work & Co’s strength lies in balancing enterprise structure with innovative UX.
They have executed large-scale redesigns that improve retention and operational efficiency.
Clients appreciate their ability to manage complex ecosystems with precision.
As one of the best marketplace UX agencies, Work & Co is ideal for platforms requiring scale and stability.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: High
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Weekly deep-dives
App/Web Dev Support: End-to-end
Office Culture: US & Europe hybrid
Funkhaus
Funkhaus blends aesthetics with functional UX, making them a strong choice for creative or luxury marketplaces.
They emphasize vendor storytelling, browsing experiences, and visual identity to differentiate brands.
Their design approach focuses on making platforms aspirational yet highly usable.
Funkhaus thrives in industries where visual appeal drives customer trust and engagement.
They provide tailored design processes to ensure marketplaces resonate with niche audiences.
Their LA-based studio culture supports creative, bold experimentation.
Among the best marketplace UX agencies, Funkhaus helps platforms stand out with design that balances beauty and utility.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + weekly calls
App/Web Dev Support: Web + frontend handoff
Office Culture: LA-based studio culture
Fantasy
Fantasy builds elegant, high-performance interfaces that emphasize motion and micro-interactions.
They excel in designing innovative marketplaces that redefine user behavior.
The agency focuses on frictionless payments, streamlined onboarding, and highly responsive UI.
Fantasy brings a vision-driven approach that prioritizes user delight at scale.
Their global teams run workshops and discovery sessions to align strategy with design.
Clients choose them for cutting-edge interfaces that inspire loyalty.
As one of the best marketplace UX agencies, Fantasy stands apart for pioneering interactions that set new standards in digital commerce.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Workshops + Slack
App/Web Dev Support: UI handoff + dev partners
Office Culture: Global team, remote-hybrid
Geeks
Fantasy builds elegant, high-performance interfaces that emphasize motion and micro-interactions.
They excel in designing innovative marketplaces that redefine user behavior.
The agency focuses on frictionless payments, streamlined onboarding, and highly responsive UI.
Fantasy brings a vision-driven approach that prioritizes user delight at scale.
Their global teams run workshops and discovery sessions to align strategy with design.
Clients choose them for cutting-edge interfaces that inspire loyalty.
As one of the best marketplace UX agencies, Fantasy stands apart for pioneering interactions that set new standards in digital commerce.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Bi-weekly reviews
App/Web Dev Support: Full-stack delivery
Office Culture: London HQ, hybrid
Thoughtbot
Thoughtbot excels at lean product sprints and quick validation, making them ideal for early-stage marketplaces.
Their senior teams prioritize usability testing and fast prototyping to refine flows.
Thoughtbot’s strength lies in helping founders iterate ideas before committing to full builds.
They integrate research into every cycle, ensuring decisions are evidence-based.
Clients trust them to provide honest, iterative feedback during the discovery phase.
Their squads work closely with founders for agile delivery.
Among the best marketplace UX agencies, Thoughtbot is known for accelerating product-market fit through rapid design experiments.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + weekly check-ins
App/Web Dev Support: Full product squads
Office Culture: Remote-friendly US & Europe
10 Best Marketplace UX Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): PM-led updates + Slack access
App/Web Dev Support: Frontend + Webflow-ready handoffs
Office Culture: Remote-first, async-friendly
Pixelmatters
Pixelmatters blends UX and engineering precision to support high-growth digital products.
They have supported several marketplace products from idea to scale, particularly across logistics, SaaS, and booking platforms.
The agency emphasizes design systems that streamline complex multi-sided workflows.
Their engineering mindset ensures all UX decisions align with development realities.
Pixelmatters is known for its ability to partner long-term with teams navigating regulatory and operational challenges.
Clients appreciate their consistent communication via Slack and demos that validate progress.
As one of the best marketplace UX agencies, Pixelmatters bridges product vision, UX execution, and technical delivery.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Daily Slack + bi-weekly demos
App/Web Dev Support: Full-stack agile delivery
Office Culture: Portugal-based product mindset
Eleken
Eleken’s embedded designer model makes them a go-to choice for startups building listing, checkout, and onboarding experiences.
They operate with a lean, iterative approach that prioritizes speed and learning.
Eleken’s designers work as part of the client’s team, ensuring seamless collaboration.
They are especially suited for fast-evolving marketplaces where flows need constant refinement.
The agency emphasizes usability testing and rapid iteration to validate assumptions.
Their flexibility and remote-first culture make them cost-effective for growing teams.
Among the best marketplace UX agencies, Eleken is known for adapting quickly to client needs while scaling design impact.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Slack + design reviews
App/Web Dev Support: Figma-based handoff
Office Culture: Fully remote
Work & Co
Work & Co is trusted by Fortune 500s and modern marketplaces alike.
They specialize in building scalable design systems, transactional flows, and information architecture for platforms serving millions of users.
The agency is known for deep rigor, long-term partnerships, and end-to-end delivery.
Work & Co’s strength lies in balancing enterprise structure with innovative UX.
They have executed large-scale redesigns that improve retention and operational efficiency.
Clients appreciate their ability to manage complex ecosystems with precision.
As one of the best marketplace UX agencies, Work & Co is ideal for platforms requiring scale and stability.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: High
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Weekly deep-dives
App/Web Dev Support: End-to-end
Office Culture: US & Europe hybrid
Funkhaus
Funkhaus blends aesthetics with functional UX, making them a strong choice for creative or luxury marketplaces.
They emphasize vendor storytelling, browsing experiences, and visual identity to differentiate brands.
Their design approach focuses on making platforms aspirational yet highly usable.
Funkhaus thrives in industries where visual appeal drives customer trust and engagement.
They provide tailored design processes to ensure marketplaces resonate with niche audiences.
Their LA-based studio culture supports creative, bold experimentation.
Among the best marketplace UX agencies, Funkhaus helps platforms stand out with design that balances beauty and utility.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Slack + weekly calls
App/Web Dev Support: Web + frontend handoff
Office Culture: LA-based studio culture
Fantasy
Fantasy builds elegant, high-performance interfaces that emphasize motion and micro-interactions.
They excel in designing innovative marketplaces that redefine user behavior.
The agency focuses on frictionless payments, streamlined onboarding, and highly responsive UI.
Fantasy brings a vision-driven approach that prioritizes user delight at scale.
Their global teams run workshops and discovery sessions to align strategy with design.
Clients choose them for cutting-edge interfaces that inspire loyalty.
As one of the best marketplace UX agencies, Fantasy stands apart for pioneering interactions that set new standards in digital commerce.
Employees-to-Client Ratio (Bandwidth): 3:1
Process Maturity: High
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Workshops + Slack
App/Web Dev Support: UI handoff + dev partners
Office Culture: Global team, remote-hybrid
Geeks
Fantasy builds elegant, high-performance interfaces that emphasize motion and micro-interactions.
They excel in designing innovative marketplaces that redefine user behavior.
The agency focuses on frictionless payments, streamlined onboarding, and highly responsive UI.
Fantasy brings a vision-driven approach that prioritizes user delight at scale.
Their global teams run workshops and discovery sessions to align strategy with design.
Clients choose them for cutting-edge interfaces that inspire loyalty.
As one of the best marketplace UX agencies, Fantasy stands apart for pioneering interactions that set new standards in digital commerce.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Bi-weekly reviews
App/Web Dev Support: Full-stack delivery
Office Culture: London HQ, hybrid
Thoughtbot
Thoughtbot excels at lean product sprints and quick validation, making them ideal for early-stage marketplaces.
Their senior teams prioritize usability testing and fast prototyping to refine flows.
Thoughtbot’s strength lies in helping founders iterate ideas before committing to full builds.
They integrate research into every cycle, ensuring decisions are evidence-based.
Clients trust them to provide honest, iterative feedback during the discovery phase.
Their squads work closely with founders for agile delivery.
Among the best marketplace UX agencies, Thoughtbot is known for accelerating product-market fit through rapid design experiments.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Moderate
Client Communication (Meetings + Daily Updates): Slack + weekly check-ins
App/Web Dev Support: Full product squads
Office Culture: Remote-friendly US & Europe
Designit
Designit supports platform businesses with high-touch operations such as food delivery, service platforms, and logistics marketplaces.
They combine service design, UX, and blueprints to map complex multi-touchpoint journeys.
Designit thrives in environments where the customer journey spans multiple devices and services.
They help businesses integrate digital tools with offline workflows.
Clients rely on their expertise in aligning design with organizational strategy.
Their European consultancy background gives them a structured, research-driven approach.
As one of the best marketplace UX agencies, Designit is trusted for orchestrating seamless, end-to-end experiences.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Workshops + Slack
App/Web Dev Support: Handoff to internal tech
Office Culture: European design consultancy
Uptech
Uptech helps startups rapidly launch feature-rich apps and marketplace platforms.
They specialize in building clean UX for filters, seller dashboards, and buyer journeys.
Uptech’s product teams combine design and development for faster delivery.
They emphasize collaboration with early-stage founders to balance scope and speed.
The agency thrives in fast-moving environments like seed to Series A startups.
Clients appreciate their ability to merge UX design with real engineering support.
Among the best marketplace UX agencies, Uptech is recognized for helping young teams scale quickly with reliable, user-friendly products.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Slack + sprint reviews
App/Web Dev Support: Full product team
Office Culture: Ukraine-based, remote work culture
Conclusion
Exceptional UX is a strategic advantage for marketplace platforms where seamless interactions and clear value exchange are critical to success. The agencies featured in this article offer deep expertise in user research, intuitive journey mapping, and interface design tailored to the unique dynamics of two‑sided ecosystems. Great marketplace UX reduces friction, strengthens trust between buyers and sellers, and drives engagement across key touchpoints—from discovery and browsing to conversion and retention.
By partnering with one of these top UX firms, teams can refine core workflows, improve usability, and create experiences that delight users on every device. With thoughtful, user‑centered design at the core, your marketplace is better positioned for sustainable growth and long‑term success.
FAQs
1. What makes a UX agency ideal for marketplace products?
An ideal marketplace UX agency understands the unique dual‑sided needs of buyers and sellers and designs flows that serve both groups efficiently. They optimize discovery, search, filtering, listing, and transaction paths to make interactions clear and seamless. Their work increases engagement, reduces friction, and helps marketplaces scale faster.
2. How does UX design improve marketplace conversion?
UX design improves conversion by simplifying how users find, evaluate, and act on listings, reducing cognitive load at every step. Clear visual hierarchy, trust signals, and intuitive checkout flows help users complete high‑value actions with confidence. This leads to higher conversion rates and more successful transactions.
3. What processes do top marketplace UX agencies use?
Top agencies start with user research, journey mapping for different user roles, and analytics audits to uncover pain points. They prototype and test key flows with real users to validate design decisions and refine interactions before full development. This iterative, insight‑driven approach ensures designs resonate with target users and business goals.
4. Why is user research critical for marketplace UX?
User research reveals how buyers and sellers actually behave, what language they use, and where friction occurs in real workflows. It helps agencies prioritize improvements that will have the biggest impact on engagement and retention. Research also ensures that assumptions don’t drive design decisions that miss the mark.
5. How can UX design help improve retention on marketplaces?
UX design helps retention by making it easy for users to return, discover new value, and complete repeat actions without confusion. Features like personalized recommendations, saved searches, and consistent navigation encourage ongoing engagement. Better retention supports stronger network effects and long‑term marketplace health.
6. What should marketplace founders look for when hiring a UX agency?
Founders should look for agencies with a strong portfolio in marketplace or multi‑role platforms, evidence of measurable results, and a structured research‑driven process. They should value partners who communicate clearly, iterate based on data and feedback, and align UX work with key business metrics. A good UX agency will help make complex interactions feel intuitive for both sides of the marketplace.
Designit
Designit supports platform businesses with high-touch operations such as food delivery, service platforms, and logistics marketplaces.
They combine service design, UX, and blueprints to map complex multi-touchpoint journeys.
Designit thrives in environments where the customer journey spans multiple devices and services.
They help businesses integrate digital tools with offline workflows.
Clients rely on their expertise in aligning design with organizational strategy.
Their European consultancy background gives them a structured, research-driven approach.
As one of the best marketplace UX agencies, Designit is trusted for orchestrating seamless, end-to-end experiences.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Workshops + Slack
App/Web Dev Support: Handoff to internal tech
Office Culture: European design consultancy
Uptech
Uptech helps startups rapidly launch feature-rich apps and marketplace platforms.
They specialize in building clean UX for filters, seller dashboards, and buyer journeys.
Uptech’s product teams combine design and development for faster delivery.
They emphasize collaboration with early-stage founders to balance scope and speed.
The agency thrives in fast-moving environments like seed to Series A startups.
Clients appreciate their ability to merge UX design with real engineering support.
Among the best marketplace UX agencies, Uptech is recognized for helping young teams scale quickly with reliable, user-friendly products.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Slack + sprint reviews
App/Web Dev Support: Full product team
Office Culture: Ukraine-based, remote work culture
Conclusion
Exceptional UX is a strategic advantage for marketplace platforms where seamless interactions and clear value exchange are critical to success. The agencies featured in this article offer deep expertise in user research, intuitive journey mapping, and interface design tailored to the unique dynamics of two‑sided ecosystems. Great marketplace UX reduces friction, strengthens trust between buyers and sellers, and drives engagement across key touchpoints—from discovery and browsing to conversion and retention.
By partnering with one of these top UX firms, teams can refine core workflows, improve usability, and create experiences that delight users on every device. With thoughtful, user‑centered design at the core, your marketplace is better positioned for sustainable growth and long‑term success.
FAQs
1. What makes a UX agency ideal for marketplace products?
An ideal marketplace UX agency understands the unique dual‑sided needs of buyers and sellers and designs flows that serve both groups efficiently. They optimize discovery, search, filtering, listing, and transaction paths to make interactions clear and seamless. Their work increases engagement, reduces friction, and helps marketplaces scale faster.
2. How does UX design improve marketplace conversion?
UX design improves conversion by simplifying how users find, evaluate, and act on listings, reducing cognitive load at every step. Clear visual hierarchy, trust signals, and intuitive checkout flows help users complete high‑value actions with confidence. This leads to higher conversion rates and more successful transactions.
3. What processes do top marketplace UX agencies use?
Top agencies start with user research, journey mapping for different user roles, and analytics audits to uncover pain points. They prototype and test key flows with real users to validate design decisions and refine interactions before full development. This iterative, insight‑driven approach ensures designs resonate with target users and business goals.
4. Why is user research critical for marketplace UX?
User research reveals how buyers and sellers actually behave, what language they use, and where friction occurs in real workflows. It helps agencies prioritize improvements that will have the biggest impact on engagement and retention. Research also ensures that assumptions don’t drive design decisions that miss the mark.
5. How can UX design help improve retention on marketplaces?
UX design helps retention by making it easy for users to return, discover new value, and complete repeat actions without confusion. Features like personalized recommendations, saved searches, and consistent navigation encourage ongoing engagement. Better retention supports stronger network effects and long‑term marketplace health.
6. What should marketplace founders look for when hiring a UX agency?
Founders should look for agencies with a strong portfolio in marketplace or multi‑role platforms, evidence of measurable results, and a structured research‑driven process. They should value partners who communicate clearly, iterate based on data and feedback, and align UX work with key business metrics. A good UX agency will help make complex interactions feel intuitive for both sides of the marketplace.
Designit
Designit supports platform businesses with high-touch operations such as food delivery, service platforms, and logistics marketplaces.
They combine service design, UX, and blueprints to map complex multi-touchpoint journeys.
Designit thrives in environments where the customer journey spans multiple devices and services.
They help businesses integrate digital tools with offline workflows.
Clients rely on their expertise in aligning design with organizational strategy.
Their European consultancy background gives them a structured, research-driven approach.
As one of the best marketplace UX agencies, Designit is trusted for orchestrating seamless, end-to-end experiences.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: High
AI Design Experience: Low
Client Communication (Meetings + Daily Updates): Workshops + Slack
App/Web Dev Support: Handoff to internal tech
Office Culture: European design consultancy
Uptech
Uptech helps startups rapidly launch feature-rich apps and marketplace platforms.
They specialize in building clean UX for filters, seller dashboards, and buyer journeys.
Uptech’s product teams combine design and development for faster delivery.
They emphasize collaboration with early-stage founders to balance scope and speed.
The agency thrives in fast-moving environments like seed to Series A startups.
Clients appreciate their ability to merge UX design with real engineering support.
Among the best marketplace UX agencies, Uptech is recognized for helping young teams scale quickly with reliable, user-friendly products.
Employees-to-Client Ratio (Bandwidth): 2:1
Process Maturity: Moderate
AI Design Experience: High
Client Communication (Meetings + Daily Updates): Slack + sprint reviews
App/Web Dev Support: Full product team
Office Culture: Ukraine-based, remote work culture
Conclusion
Exceptional UX is a strategic advantage for marketplace platforms where seamless interactions and clear value exchange are critical to success. The agencies featured in this article offer deep expertise in user research, intuitive journey mapping, and interface design tailored to the unique dynamics of two‑sided ecosystems. Great marketplace UX reduces friction, strengthens trust between buyers and sellers, and drives engagement across key touchpoints—from discovery and browsing to conversion and retention.
By partnering with one of these top UX firms, teams can refine core workflows, improve usability, and create experiences that delight users on every device. With thoughtful, user‑centered design at the core, your marketplace is better positioned for sustainable growth and long‑term success.
FAQs
1. What makes a UX agency ideal for marketplace products?
An ideal marketplace UX agency understands the unique dual‑sided needs of buyers and sellers and designs flows that serve both groups efficiently. They optimize discovery, search, filtering, listing, and transaction paths to make interactions clear and seamless. Their work increases engagement, reduces friction, and helps marketplaces scale faster.
2. How does UX design improve marketplace conversion?
UX design improves conversion by simplifying how users find, evaluate, and act on listings, reducing cognitive load at every step. Clear visual hierarchy, trust signals, and intuitive checkout flows help users complete high‑value actions with confidence. This leads to higher conversion rates and more successful transactions.
3. What processes do top marketplace UX agencies use?
Top agencies start with user research, journey mapping for different user roles, and analytics audits to uncover pain points. They prototype and test key flows with real users to validate design decisions and refine interactions before full development. This iterative, insight‑driven approach ensures designs resonate with target users and business goals.
4. Why is user research critical for marketplace UX?
User research reveals how buyers and sellers actually behave, what language they use, and where friction occurs in real workflows. It helps agencies prioritize improvements that will have the biggest impact on engagement and retention. Research also ensures that assumptions don’t drive design decisions that miss the mark.
5. How can UX design help improve retention on marketplaces?
UX design helps retention by making it easy for users to return, discover new value, and complete repeat actions without confusion. Features like personalized recommendations, saved searches, and consistent navigation encourage ongoing engagement. Better retention supports stronger network effects and long‑term marketplace health.
6. What should marketplace founders look for when hiring a UX agency?
Founders should look for agencies with a strong portfolio in marketplace or multi‑role platforms, evidence of measurable results, and a structured research‑driven process. They should value partners who communicate clearly, iterate based on data and feedback, and align UX work with key business metrics. A good UX agency will help make complex interactions feel intuitive for both sides of the marketplace.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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Available for Work
Bricx
© Bricx, 2026. All rights reserved.
Available for Work
Bricx
© Bricx, 2026. All rights reserved.
