10 Best Onboarding Design Agencies That Drive Results
10 Best Onboarding Design Agencies That Drive Results
10 Best Onboarding Design Agencies That Drive Results
Looking for UX experts in onboarding? Explore the 10 best onboarding design agencies helping products reduce drop-offs and boost user activation from day one.
Looking for UX experts in onboarding? Explore the 10 best onboarding design agencies helping products reduce drop-offs and boost user activation from day one.
Looking for UX experts in onboarding? Explore the 10 best onboarding design agencies helping products reduce drop-offs and boost user activation from day one.
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4 minutes
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Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls and created one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief and analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and built The Ultimate UX Agency Benchmarking Report for 2025.
Based on our global benchmarks, we handpicked a list of the 10 best onboarding design agencies that truly understand first-time user experiences, activation flows, and onboarding drop-offs.
By the end of this post, you’ll know exactly which agency can help you create smooth, intuitive onboarding experiences that convert.
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls and created one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief and analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and built The Ultimate UX Agency Benchmarking Report for 2025.
Based on our global benchmarks, we handpicked a list of the 10 best onboarding design agencies that truly understand first-time user experiences, activation flows, and onboarding drop-offs.
By the end of this post, you’ll know exactly which agency can help you create smooth, intuitive onboarding experiences that convert.
Introduction
Over the last few months, we spoke to over 57 design agencies globally, ran actual sales calls and created one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief and analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and built The Ultimate UX Agency Benchmarking Report for 2025.
Based on our global benchmarks, we handpicked a list of the 10 best onboarding design agencies that truly understand first-time user experiences, activation flows, and onboarding drop-offs.
By the end of this post, you’ll know exactly which agency can help you create smooth, intuitive onboarding experiences that convert.
How To Evaluate Onboarding Design Agencies?
During our benchmarking, we identified three common issues most onboarding design agencies struggle with:
They prioritize pretty walkthroughs over real activation metrics or friction points.
Their processes rarely include actual product usage analysis or cohort data.
Most agencies lack a clear framework for iterative onboarding experimentation.
How To Evaluate Onboarding Design Agencies?
During our benchmarking, we identified three common issues most onboarding design agencies struggle with:
They prioritize pretty walkthroughs over real activation metrics or friction points.
Their processes rarely include actual product usage analysis or cohort data.
Most agencies lack a clear framework for iterative onboarding experimentation.
How To Evaluate Onboarding Design Agencies?
During our benchmarking, we identified three common issues most onboarding design agencies struggle with:
They prioritize pretty walkthroughs over real activation metrics or friction points.
Their processes rarely include actual product usage analysis or cohort data.
Most agencies lack a clear framework for iterative onboarding experimentation.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
10 Best Onboarding Design Agencies: [Comparison]
Bricx
We have a running list of 25+ UX case studies of successfully completed onboarding flow and product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge, resulting in onboarding experiences that feel effortless and drive results.
Bricx is a trusted design partner of fast-growing SaaS companies backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with teams that like to move fast, test new ideas, and iterate even faster.
If that’s you – feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly calls
5. App/Web Dev Support: Handoff-ready Figma + Dev syncs
6. Office Culture: Remote-first, high-speed execution
Work & Co
Work & Co specializes in designing seamless onboarding flows for digital platforms.
Their deep collaboration model with clients ensures they align product goals with user motivations from the first touchpoint, resulting in high activation and retention.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Very High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Daily meetings + Slack
5. App/Web Dev Support: Full-stack collaboration
6. Office Culture: Product-driven hybrid teams
Fantasy
Fantasy is known for bringing delight and usability into every pixel.
Their onboarding design approach focuses on emotional connection, product familiarity, and delivering aha moments within the first session.
Ideal for consumer and SaaS onboarding revamps.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly reviews
5. App/Web Dev Support: Dev-ready Figma handoffs
6. Office Culture: Creative-led, remote-friendly culture
Elephant
Elephant helps scaling SaaS companies retain users from Day 1.
Their onboarding design services are backed by user research and workflow alignment, ensuring new users get immediate clarity and direction.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly meetings
5. App/Web Dev Support: Figma to engineering teams
6. Office Culture: Design-first hybrid studio
Instrument
Instrument focuses on driving retention through value discovery.
Their onboarding design is centered around behavioral triggers and data-informed iterations. Great for SaaS companies that want to tie onboarding with monetization.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Slack + weekly calls
5. App/Web Dev Support: Front-end sync + handoff
6. Office Culture: Collaborative and agile
MING Labs
MING Labs works with global clients to optimize onboarding through design systems and scalable UI flows.
Their approach blends usability heuristics with internationalization needs—ideal for enterprise-scale onboarding.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Bi-weekly syncs
5. App/Web Dev Support: Full dev alignment
6. Office Culture: Germany + Asia hybrid studios
Brave UX
Brave UX helps SaaS brands turn new users into power users fast.
Their onboarding design focuses on reducing steps, clarifying next actions, and keeping users engaged across the first few sessions.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly check-ins
5. App/Web Dev Support: Dev specs + documentation
6. Office Culture: Remote U.S. team with flexible hours
Beyond Identity
Beyond Identity focuses on cybersecurity and onboarding design for identity-based platforms.
Their strength lies in simplifying complex login, signup, and identity verification flows for end-users.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: Moderate
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Weekly updates
5. App/Web Dev Support: Handoff docs + developer syncs
6. Office Culture: Lean, remote-friendly culture
10 Best Onboarding Design Agencies: [Comparison]
Bricx
We have a running list of 25+ UX case studies of successfully completed onboarding flow and product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge, resulting in onboarding experiences that feel effortless and drive results.
Bricx is a trusted design partner of fast-growing SaaS companies backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with teams that like to move fast, test new ideas, and iterate even faster.
If that’s you – feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly calls
5. App/Web Dev Support: Handoff-ready Figma + Dev syncs
6. Office Culture: Remote-first, high-speed execution
Work & Co
Work & Co specializes in designing seamless onboarding flows for digital platforms.
Their deep collaboration model with clients ensures they align product goals with user motivations from the first touchpoint, resulting in high activation and retention.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Very High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Daily meetings + Slack
5. App/Web Dev Support: Full-stack collaboration
6. Office Culture: Product-driven hybrid teams
Fantasy
Fantasy is known for bringing delight and usability into every pixel.
Their onboarding design approach focuses on emotional connection, product familiarity, and delivering aha moments within the first session.
Ideal for consumer and SaaS onboarding revamps.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly reviews
5. App/Web Dev Support: Dev-ready Figma handoffs
6. Office Culture: Creative-led, remote-friendly culture
Elephant
Elephant helps scaling SaaS companies retain users from Day 1.
Their onboarding design services are backed by user research and workflow alignment, ensuring new users get immediate clarity and direction.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly meetings
5. App/Web Dev Support: Figma to engineering teams
6. Office Culture: Design-first hybrid studio
Instrument
Instrument focuses on driving retention through value discovery.
Their onboarding design is centered around behavioral triggers and data-informed iterations. Great for SaaS companies that want to tie onboarding with monetization.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Slack + weekly calls
5. App/Web Dev Support: Front-end sync + handoff
6. Office Culture: Collaborative and agile
MING Labs
MING Labs works with global clients to optimize onboarding through design systems and scalable UI flows.
Their approach blends usability heuristics with internationalization needs—ideal for enterprise-scale onboarding.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Bi-weekly syncs
5. App/Web Dev Support: Full dev alignment
6. Office Culture: Germany + Asia hybrid studios
Brave UX
Brave UX helps SaaS brands turn new users into power users fast.
Their onboarding design focuses on reducing steps, clarifying next actions, and keeping users engaged across the first few sessions.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly check-ins
5. App/Web Dev Support: Dev specs + documentation
6. Office Culture: Remote U.S. team with flexible hours
Beyond Identity
Beyond Identity focuses on cybersecurity and onboarding design for identity-based platforms.
Their strength lies in simplifying complex login, signup, and identity verification flows for end-users.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: Moderate
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Weekly updates
5. App/Web Dev Support: Handoff docs + developer syncs
6. Office Culture: Lean, remote-friendly culture
10 Best Onboarding Design Agencies: [Comparison]
Bricx
We have a running list of 25+ UX case studies of successfully completed onboarding flow and product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge, resulting in onboarding experiences that feel effortless and drive results.
Bricx is a trusted design partner of fast-growing SaaS companies backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with teams that like to move fast, test new ideas, and iterate even faster.
If that’s you – feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly calls
5. App/Web Dev Support: Handoff-ready Figma + Dev syncs
6. Office Culture: Remote-first, high-speed execution
Work & Co
Work & Co specializes in designing seamless onboarding flows for digital platforms.
Their deep collaboration model with clients ensures they align product goals with user motivations from the first touchpoint, resulting in high activation and retention.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Very High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Daily meetings + Slack
5. App/Web Dev Support: Full-stack collaboration
6. Office Culture: Product-driven hybrid teams
Fantasy
Fantasy is known for bringing delight and usability into every pixel.
Their onboarding design approach focuses on emotional connection, product familiarity, and delivering aha moments within the first session.
Ideal for consumer and SaaS onboarding revamps.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly reviews
5. App/Web Dev Support: Dev-ready Figma handoffs
6. Office Culture: Creative-led, remote-friendly culture
Elephant
Elephant helps scaling SaaS companies retain users from Day 1.
Their onboarding design services are backed by user research and workflow alignment, ensuring new users get immediate clarity and direction.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly meetings
5. App/Web Dev Support: Figma to engineering teams
6. Office Culture: Design-first hybrid studio
Instrument
Instrument focuses on driving retention through value discovery.
Their onboarding design is centered around behavioral triggers and data-informed iterations. Great for SaaS companies that want to tie onboarding with monetization.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Slack + weekly calls
5. App/Web Dev Support: Front-end sync + handoff
6. Office Culture: Collaborative and agile
MING Labs
MING Labs works with global clients to optimize onboarding through design systems and scalable UI flows.
Their approach blends usability heuristics with internationalization needs—ideal for enterprise-scale onboarding.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Bi-weekly syncs
5. App/Web Dev Support: Full dev alignment
6. Office Culture: Germany + Asia hybrid studios
Brave UX
Brave UX helps SaaS brands turn new users into power users fast.
Their onboarding design focuses on reducing steps, clarifying next actions, and keeping users engaged across the first few sessions.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Weekly check-ins
5. App/Web Dev Support: Dev specs + documentation
6. Office Culture: Remote U.S. team with flexible hours
Beyond Identity
Beyond Identity focuses on cybersecurity and onboarding design for identity-based platforms.
Their strength lies in simplifying complex login, signup, and identity verification flows for end-users.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: Moderate
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Weekly updates
5. App/Web Dev Support: Handoff docs + developer syncs
6. Office Culture: Lean, remote-friendly culture
Momentum Design Lab
Momentum helps digital products create smart onboarding systems that nudge users toward meaningful actions.
Their work has helped B2B tools and marketplaces retain more users by clarifying journeys early.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Slack + Weekly Zooms
5. App/Web Dev Support: Developer-ready design systems
6. Office Culture: Product-focused U.S. culture
Pattern
Pattern helps SaaS platforms design onboarding flows that evolve with user needs.
From freemium flows to enterprise onboarding, they bring a modular approach that simplifies tracking and continuous improvement.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Bi-weekly standups
5. App/Web Dev Support: Dev-ready Figma + testing support
6. Office Culture: Minimalist design ethos with remote team
Conclusion
Choosing the best onboarding design agency isn’t just about good UI—it’s about crafting flows that reduce confusion, clarify user goals, and drive time-to-value. A strong onboarding experience can dramatically improve activation rates, reduce churn, and convert first-time users into paying customers.
Momentum Design Lab
Momentum helps digital products create smart onboarding systems that nudge users toward meaningful actions.
Their work has helped B2B tools and marketplaces retain more users by clarifying journeys early.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Slack + Weekly Zooms
5. App/Web Dev Support: Developer-ready design systems
6. Office Culture: Product-focused U.S. culture
Pattern
Pattern helps SaaS platforms design onboarding flows that evolve with user needs.
From freemium flows to enterprise onboarding, they bring a modular approach that simplifies tracking and continuous improvement.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Bi-weekly standups
5. App/Web Dev Support: Dev-ready Figma + testing support
6. Office Culture: Minimalist design ethos with remote team
Conclusion
Choosing the best onboarding design agency isn’t just about good UI—it’s about crafting flows that reduce confusion, clarify user goals, and drive time-to-value. A strong onboarding experience can dramatically improve activation rates, reduce churn, and convert first-time users into paying customers.
Momentum Design Lab
Momentum helps digital products create smart onboarding systems that nudge users toward meaningful actions.
Their work has helped B2B tools and marketplaces retain more users by clarifying journeys early.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication (Meetings + Daily Updates): Slack + Weekly Zooms
5. App/Web Dev Support: Developer-ready design systems
6. Office Culture: Product-focused U.S. culture
Pattern
Pattern helps SaaS platforms design onboarding flows that evolve with user needs.
From freemium flows to enterprise onboarding, they bring a modular approach that simplifies tracking and continuous improvement.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication (Meetings + Daily Updates): Bi-weekly standups
5. App/Web Dev Support: Dev-ready Figma + testing support
6. Office Culture: Minimalist design ethos with remote team
Conclusion
Choosing the best onboarding design agency isn’t just about good UI—it’s about crafting flows that reduce confusion, clarify user goals, and drive time-to-value. A strong onboarding experience can dramatically improve activation rates, reduce churn, and convert first-time users into paying customers.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
