10 Best Usability Research Experts in Oceania That Drive Results - November 2025
10 Best Usability Research Experts in Oceania That Drive Results - November 2025
10 Best Usability Research Experts in Oceania That Drive Results - November 2025
Looking for Usability Research Experts in Oceania? Explore teams uncovering user needs, refining product decisions, and driving clearer, insight-led experiences for SaaS products.
Looking for Usability Research Experts in Oceania? Explore teams uncovering user needs, refining product decisions, and driving clearer, insight-led experiences for SaaS products.
Looking for Usability Research Experts in Oceania? Explore teams uncovering user needs, refining product decisions, and driving clearer, insight-led experiences for SaaS products.
4 minutes
4 minutes
4 minutes
Nov 17, 2025
Nov 17, 2025
Nov 17, 2025
Introduction
If you’re searching for the right usability research experts in Oceania, you’re in the right place. In today’s digital‑first world, it’s estimated that every dollar invested in UX can return up to USD 100 in increased conversions and reduced support costs. Knowing this, you’ll want a partner who doesn’t just tick boxes, but can deliver deep user understanding, rigorous testing and actionable insights. In this listicle, I’m going to walk you through how to evaluate agencies across Australia and New Zealand and share ten of the best teams I’ve found in the region.
Introduction
If you’re searching for the right usability research experts in Oceania, you’re in the right place. In today’s digital‑first world, it’s estimated that every dollar invested in UX can return up to USD 100 in increased conversions and reduced support costs. Knowing this, you’ll want a partner who doesn’t just tick boxes, but can deliver deep user understanding, rigorous testing and actionable insights. In this listicle, I’m going to walk you through how to evaluate agencies across Australia and New Zealand and share ten of the best teams I’ve found in the region.
Introduction
If you’re searching for the right usability research experts in Oceania, you’re in the right place. In today’s digital‑first world, it’s estimated that every dollar invested in UX can return up to USD 100 in increased conversions and reduced support costs. Knowing this, you’ll want a partner who doesn’t just tick boxes, but can deliver deep user understanding, rigorous testing and actionable insights. In this listicle, I’m going to walk you through how to evaluate agencies across Australia and New Zealand and share ten of the best teams I’ve found in the region.
How to Evaluate Usability Research Experts in Oceania?
When you’re choosing a usability research partner in Australia, New Zealand or the broader Oceania region, here are five key criteria I always consider:
1. Local user‑recruitment and tester access
You want an agency that has ready access to your target users in the region you care about (Australia, NZ, Pacific). If they only recruit globally with no regional focus, you risk missing cultural context or local user behavior.
2. Research methodology breadth & depth
Look for teams that combine qualitative and quantitative methods (e.g., usability testing, interviews, journey‑mapping, analytics). This ensures you’re not relying on one lens.
3. Domain/industry experience
An agency that has worked in your sector (fintech, health, e‑commerce, government) will bring faster insights because they understand key constraints and user expectations specific to that domain.
4. Reporting and actionability
It’s not just about finding issues, it’s about turning findings into recommendations your team can act on. Good agencies will present clear next steps, prioritization and stakeholder‑ready formats.
5. Culture fit & time zone/communication alignment
Especially across Oceania, time zone and cultural alignment matter: you’ll want a partner who can sync with your team, communicate fluently and understands local user context, not just “international remote” research.
Top 10 Usability Research Experts in Oceania: [Comparison]
Here are ten agencies across Australia and New Zealand that are strong picks for usability research in Oceania. I’ve included location, team size & approximate hourly rate (where available) plus a brief description of what makes each one stand out.
How to Evaluate Usability Research Experts in Oceania?
When you’re choosing a usability research partner in Australia, New Zealand or the broader Oceania region, here are five key criteria I always consider:
1. Local user‑recruitment and tester access
You want an agency that has ready access to your target users in the region you care about (Australia, NZ, Pacific). If they only recruit globally with no regional focus, you risk missing cultural context or local user behavior.
2. Research methodology breadth & depth
Look for teams that combine qualitative and quantitative methods (e.g., usability testing, interviews, journey‑mapping, analytics). This ensures you’re not relying on one lens.
3. Domain/industry experience
An agency that has worked in your sector (fintech, health, e‑commerce, government) will bring faster insights because they understand key constraints and user expectations specific to that domain.
4. Reporting and actionability
It’s not just about finding issues, it’s about turning findings into recommendations your team can act on. Good agencies will present clear next steps, prioritization and stakeholder‑ready formats.
5. Culture fit & time zone/communication alignment
Especially across Oceania, time zone and cultural alignment matter: you’ll want a partner who can sync with your team, communicate fluently and understands local user context, not just “international remote” research.
Top 10 Usability Research Experts in Oceania: [Comparison]
Here are ten agencies across Australia and New Zealand that are strong picks for usability research in Oceania. I’ve included location, team size & approximate hourly rate (where available) plus a brief description of what makes each one stand out.
How to Evaluate Usability Research Experts in Oceania?
When you’re choosing a usability research partner in Australia, New Zealand or the broader Oceania region, here are five key criteria I always consider:
1. Local user‑recruitment and tester access
You want an agency that has ready access to your target users in the region you care about (Australia, NZ, Pacific). If they only recruit globally with no regional focus, you risk missing cultural context or local user behavior.
2. Research methodology breadth & depth
Look for teams that combine qualitative and quantitative methods (e.g., usability testing, interviews, journey‑mapping, analytics). This ensures you’re not relying on one lens.
3. Domain/industry experience
An agency that has worked in your sector (fintech, health, e‑commerce, government) will bring faster insights because they understand key constraints and user expectations specific to that domain.
4. Reporting and actionability
It’s not just about finding issues, it’s about turning findings into recommendations your team can act on. Good agencies will present clear next steps, prioritization and stakeholder‑ready formats.
5. Culture fit & time zone/communication alignment
Especially across Oceania, time zone and cultural alignment matter: you’ll want a partner who can sync with your team, communicate fluently and understands local user context, not just “international remote” research.
Top 10 Usability Research Experts in Oceania: [Comparison]
Here are ten agencies across Australia and New Zealand that are strong picks for usability research in Oceania. I’ve included location, team size & approximate hourly rate (where available) plus a brief description of what makes each one stand out.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
TestMate
Based in Melbourne, Australia, TestMate positions itself as a full‑service UX research agency, specifically geared toward usability testing and participant recruitment across a wide variety of industries. With claims of over 10,000 user tests completed and access to an 8,000+ tester database in Australia, they’re deep in the market of real‑user feedback rather than just survey panels. They emphasize planning, test‑plan creation, testing, analysis and reporting as a full cycle. For organizations wanting to plug in a research team quickly and start with validated insights, TestMate offers a strong fit, especially for B2C or digital‑product environments where local user context matters.
Quick Points:
Services Offered: Usability testing, UX research, participant recruitment
Hourly Rate: Not publicly listed
Employees: Not explicitly stated
Location: Melbourne, VIC, Australia
U1 Group
U1 Group is widely described as Australia’s longest‑standing UX/CX and design‑research consultancy, founded in 2001. What sets them apart is their heavy focus on evidence and research, positioning themselves not as a “design and build” agency but as specialists in uncovering insights. Their methods include moderated usability testing (both in‑person and online), contextual enquiry, card sorting, information architecture validation, experience mapping and more. That means if your product journey is complex (multi‑step flows, enterprise UX, large behavioral components), U1 brings deep capability. For businesses looking to embed research throughout the product lifecycle, from discovery to optimisation, U1 offers a mature partnership.
Quick Points:
Services Offered: Usability testing, contextual inquiry, workshops, persona/journey creation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Melbourne & Sydney (Australia)
The Space InBetween
Based in New Zealand (Auckland & Wellington), The Space InBetween offers a refined niche: a usability research lab plus remote research capability, with emphasis on human‑centered design and behavioral insight. Their lab environment is described as “world‑class” within Aotearoa, and they facilitate sessions where stakeholders can observe users directly, with the view of aligning product teams and business decision‑makers through seeing real user behavior. For companies working in or with New Zealand (or wanting to include Pacific markets) this can be a compelling option since the cultural context and regional user base is well covered. Their offering is especially strong when you want in‑person labs or immersive research experiences rather than purely remote.
Quick Points:
Services Offered: Lab‑based UX research, remote UX testing, innovation & behavior‑based research
Hourly Rate: ~$25‑49/hr. in directory listings
Employees: 2‑9 (small specialist team)
Location: Auckland & Wellington, New Zealand
Purple Shirt
Purple Shirt is a UX design & research consultancy in New Zealand that offers deep embedded UX support alongside research and user testing. They position themselves as agencies that will embed within client teams, operate as UX as a service (UXaaS), and handle everything from strategic research through to visual design and prototyping. For organizations wanting a partner with broader UX capabilities (not just testing) and a long‑term embedded role, Purple Shirt brings a blend of research and design, especially in the NZ region. Their approach suits product teams looking to build ongoing UX maturity rather than one‑off studies.
Quick Points:
Services Offered: UX research, interaction & visual design, prototyping, user testing
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Auckland, New Zealand
Sitback
Based in Sydney, Australia, Sitback combines behavioral science, UX research and strategic consulting. Their services include usability testing, conversion optimisation, design validation and UX research. This mix means they’re well suited to organizations that are already beyond discovery and want actionable optimizations (e.g., increasing conversion, reducing drop‑off, improving particular flows). If you’re looking to inject rigorous research into your product optimisation phase, Sitback offers a potent blend of UX + conversion insight within the Australian context.
Quick Points:
Services Offered: Strategy & research, usability testing, CRO & design validation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney, NSW, Australia
Edition Group
Edition Group operates out of Auckland (and Melbourne) and works globally with technology companies (start‑ups, scale‑ups). Their offering is design‑led but includes strong UX research, discovery and user research phases. They emphasize mobile apps, software products and web platforms, making them a very good fit if you are building a product with research needs plus design plus development. They bring the “end‑to‑end” viewpoint: research, usability testing, prototyping, design architecture. If your project is a technology product rather than a simple website, Edition will likely align well with your needs.
Quick Points:
Services Offered: User research, wire‑framing/prototyping, usability testing, design systems
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Auckland (NZ) & Melbourne (Australia)
TestMate
Based in Melbourne, Australia, TestMate positions itself as a full‑service UX research agency, specifically geared toward usability testing and participant recruitment across a wide variety of industries. With claims of over 10,000 user tests completed and access to an 8,000+ tester database in Australia, they’re deep in the market of real‑user feedback rather than just survey panels. They emphasize planning, test‑plan creation, testing, analysis and reporting as a full cycle. For organizations wanting to plug in a research team quickly and start with validated insights, TestMate offers a strong fit, especially for B2C or digital‑product environments where local user context matters.
Quick Points:
Services Offered: Usability testing, UX research, participant recruitment
Hourly Rate: Not publicly listed
Employees: Not explicitly stated
Location: Melbourne, VIC, Australia
U1 Group
U1 Group is widely described as Australia’s longest‑standing UX/CX and design‑research consultancy, founded in 2001. What sets them apart is their heavy focus on evidence and research, positioning themselves not as a “design and build” agency but as specialists in uncovering insights. Their methods include moderated usability testing (both in‑person and online), contextual enquiry, card sorting, information architecture validation, experience mapping and more. That means if your product journey is complex (multi‑step flows, enterprise UX, large behavioral components), U1 brings deep capability. For businesses looking to embed research throughout the product lifecycle, from discovery to optimisation, U1 offers a mature partnership.
Quick Points:
Services Offered: Usability testing, contextual inquiry, workshops, persona/journey creation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Melbourne & Sydney (Australia)
The Space InBetween
Based in New Zealand (Auckland & Wellington), The Space InBetween offers a refined niche: a usability research lab plus remote research capability, with emphasis on human‑centered design and behavioral insight. Their lab environment is described as “world‑class” within Aotearoa, and they facilitate sessions where stakeholders can observe users directly, with the view of aligning product teams and business decision‑makers through seeing real user behavior. For companies working in or with New Zealand (or wanting to include Pacific markets) this can be a compelling option since the cultural context and regional user base is well covered. Their offering is especially strong when you want in‑person labs or immersive research experiences rather than purely remote.
Quick Points:
Services Offered: Lab‑based UX research, remote UX testing, innovation & behavior‑based research
Hourly Rate: ~$25‑49/hr. in directory listings
Employees: 2‑9 (small specialist team)
Location: Auckland & Wellington, New Zealand
Purple Shirt
Purple Shirt is a UX design & research consultancy in New Zealand that offers deep embedded UX support alongside research and user testing. They position themselves as agencies that will embed within client teams, operate as UX as a service (UXaaS), and handle everything from strategic research through to visual design and prototyping. For organizations wanting a partner with broader UX capabilities (not just testing) and a long‑term embedded role, Purple Shirt brings a blend of research and design, especially in the NZ region. Their approach suits product teams looking to build ongoing UX maturity rather than one‑off studies.
Quick Points:
Services Offered: UX research, interaction & visual design, prototyping, user testing
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Auckland, New Zealand
Sitback
Based in Sydney, Australia, Sitback combines behavioral science, UX research and strategic consulting. Their services include usability testing, conversion optimisation, design validation and UX research. This mix means they’re well suited to organizations that are already beyond discovery and want actionable optimizations (e.g., increasing conversion, reducing drop‑off, improving particular flows). If you’re looking to inject rigorous research into your product optimisation phase, Sitback offers a potent blend of UX + conversion insight within the Australian context.
Quick Points:
Services Offered: Strategy & research, usability testing, CRO & design validation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney, NSW, Australia
Edition Group
Edition Group operates out of Auckland (and Melbourne) and works globally with technology companies (start‑ups, scale‑ups). Their offering is design‑led but includes strong UX research, discovery and user research phases. They emphasize mobile apps, software products and web platforms, making them a very good fit if you are building a product with research needs plus design plus development. They bring the “end‑to‑end” viewpoint: research, usability testing, prototyping, design architecture. If your project is a technology product rather than a simple website, Edition will likely align well with your needs.
Quick Points:
Services Offered: User research, wire‑framing/prototyping, usability testing, design systems
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Auckland (NZ) & Melbourne (Australia)
TestMate
Based in Melbourne, Australia, TestMate positions itself as a full‑service UX research agency, specifically geared toward usability testing and participant recruitment across a wide variety of industries. With claims of over 10,000 user tests completed and access to an 8,000+ tester database in Australia, they’re deep in the market of real‑user feedback rather than just survey panels. They emphasize planning, test‑plan creation, testing, analysis and reporting as a full cycle. For organizations wanting to plug in a research team quickly and start with validated insights, TestMate offers a strong fit, especially for B2C or digital‑product environments where local user context matters.
Quick Points:
Services Offered: Usability testing, UX research, participant recruitment
Hourly Rate: Not publicly listed
Employees: Not explicitly stated
Location: Melbourne, VIC, Australia
U1 Group
U1 Group is widely described as Australia’s longest‑standing UX/CX and design‑research consultancy, founded in 2001. What sets them apart is their heavy focus on evidence and research, positioning themselves not as a “design and build” agency but as specialists in uncovering insights. Their methods include moderated usability testing (both in‑person and online), contextual enquiry, card sorting, information architecture validation, experience mapping and more. That means if your product journey is complex (multi‑step flows, enterprise UX, large behavioral components), U1 brings deep capability. For businesses looking to embed research throughout the product lifecycle, from discovery to optimisation, U1 offers a mature partnership.
Quick Points:
Services Offered: Usability testing, contextual inquiry, workshops, persona/journey creation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Melbourne & Sydney (Australia)
The Space InBetween
Based in New Zealand (Auckland & Wellington), The Space InBetween offers a refined niche: a usability research lab plus remote research capability, with emphasis on human‑centered design and behavioral insight. Their lab environment is described as “world‑class” within Aotearoa, and they facilitate sessions where stakeholders can observe users directly, with the view of aligning product teams and business decision‑makers through seeing real user behavior. For companies working in or with New Zealand (or wanting to include Pacific markets) this can be a compelling option since the cultural context and regional user base is well covered. Their offering is especially strong when you want in‑person labs or immersive research experiences rather than purely remote.
Quick Points:
Services Offered: Lab‑based UX research, remote UX testing, innovation & behavior‑based research
Hourly Rate: ~$25‑49/hr. in directory listings
Employees: 2‑9 (small specialist team)
Location: Auckland & Wellington, New Zealand
Purple Shirt
Purple Shirt is a UX design & research consultancy in New Zealand that offers deep embedded UX support alongside research and user testing. They position themselves as agencies that will embed within client teams, operate as UX as a service (UXaaS), and handle everything from strategic research through to visual design and prototyping. For organizations wanting a partner with broader UX capabilities (not just testing) and a long‑term embedded role, Purple Shirt brings a blend of research and design, especially in the NZ region. Their approach suits product teams looking to build ongoing UX maturity rather than one‑off studies.
Quick Points:
Services Offered: UX research, interaction & visual design, prototyping, user testing
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Auckland, New Zealand
Sitback
Based in Sydney, Australia, Sitback combines behavioral science, UX research and strategic consulting. Their services include usability testing, conversion optimisation, design validation and UX research. This mix means they’re well suited to organizations that are already beyond discovery and want actionable optimizations (e.g., increasing conversion, reducing drop‑off, improving particular flows). If you’re looking to inject rigorous research into your product optimisation phase, Sitback offers a potent blend of UX + conversion insight within the Australian context.
Quick Points:
Services Offered: Strategy & research, usability testing, CRO & design validation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney, NSW, Australia
Edition Group
Edition Group operates out of Auckland (and Melbourne) and works globally with technology companies (start‑ups, scale‑ups). Their offering is design‑led but includes strong UX research, discovery and user research phases. They emphasize mobile apps, software products and web platforms, making them a very good fit if you are building a product with research needs plus design plus development. They bring the “end‑to‑end” viewpoint: research, usability testing, prototyping, design architecture. If your project is a technology product rather than a simple website, Edition will likely align well with your needs.
Quick Points:
Services Offered: User research, wire‑framing/prototyping, usability testing, design systems
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Auckland (NZ) & Melbourne (Australia)
Pollen Digital
Pollen (Sydney‑based) places emphasis on UX research, stakeholder workshops, inclusive design and accessibility testing. This means if your project has accessibility, inclusivity or compliance considerations (for example public sector or regulated industries), Pollen is worth a look. They help with user validation, stakeholder alignment and inclusive design practices. If your usability research needs to cover diverse user groups or accessibility, Pollen brings the right ethos and capability within the Australia market.
Quick Points:
Services Offered: UX research, stakeholder workshops, accessibility testing, design‑system support
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney, NSW, Australia
Salt & Fuessel
Salt & Fuessel, based in Melbourne, promote themselves as a user‑testing‑heavy agency (“we do more user testing than anyone else” in their region). They maintain a large database of testers and focus on usability testing, user research and actionable insight directed toward conversion and product performance. For companies that already have design or development in place and want focused usability validation (i.e., “we’ve built this, now are there issues?”), Salt & Fuessel offer a strong, testing‑oriented proposition within Australia.
Quick Points:
Services Offered: Usability testing and user research, target‑market tester recruitment
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Melbourne, VIC, Australia
Bapple
Bapple is a Sydney‑based full‑service UX agency, covering user research (qualitative & quantitative), interviewing, surveys, prototyping and usability testing across sectors including SaaS, health, government and finance. Their breadth means if you’re building a digital product with research needs and are also looking for design and development support, Bapple can serve as a partner across multiple stages. Their location in Sydney also gives you strong alignment with Australian markets and regulatory contexts.
Quick Points:
Services Offered: Qualitative & quantitative user research, prototyping, usability testing, end‑to‑end UX
Hourly Rate: Starting from ~AUD 7,000 for interview/survey packages (publicly indicated)
Employees: Not specified
Location: Sydney, NSW, Australia
Airteam
Airteam (Australia) places a strong emphasis on human‑centered research, idea validation and usability testing across domains such as healthcare, education and government. Their strength lies in discovery and research phases where early validation is key. If your initiative is more exploratory (e.g., idea validation, prototype feedback, strategic research) rather than pure post‑build optimization, Airteam offers a research‑forward stance within the Australian region.
Quick Points:
Services Offered: UX research, usability testing, idea validation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney/NSW region, Australia
Conclusion
Choosing the right Usability research experts in Oceania isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences. When selecting an agency in Oceania, focus on their local‑user access, research depth, domain alignment, actionable insights and communication fit. Get those aligned and you’ll likely see more reliable insights, fewer design rewrites and stronger user adoption outcomes.
Pollen Digital
Pollen (Sydney‑based) places emphasis on UX research, stakeholder workshops, inclusive design and accessibility testing. This means if your project has accessibility, inclusivity or compliance considerations (for example public sector or regulated industries), Pollen is worth a look. They help with user validation, stakeholder alignment and inclusive design practices. If your usability research needs to cover diverse user groups or accessibility, Pollen brings the right ethos and capability within the Australia market.
Quick Points:
Services Offered: UX research, stakeholder workshops, accessibility testing, design‑system support
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney, NSW, Australia
Salt & Fuessel
Salt & Fuessel, based in Melbourne, promote themselves as a user‑testing‑heavy agency (“we do more user testing than anyone else” in their region). They maintain a large database of testers and focus on usability testing, user research and actionable insight directed toward conversion and product performance. For companies that already have design or development in place and want focused usability validation (i.e., “we’ve built this, now are there issues?”), Salt & Fuessel offer a strong, testing‑oriented proposition within Australia.
Quick Points:
Services Offered: Usability testing and user research, target‑market tester recruitment
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Melbourne, VIC, Australia
Bapple
Bapple is a Sydney‑based full‑service UX agency, covering user research (qualitative & quantitative), interviewing, surveys, prototyping and usability testing across sectors including SaaS, health, government and finance. Their breadth means if you’re building a digital product with research needs and are also looking for design and development support, Bapple can serve as a partner across multiple stages. Their location in Sydney also gives you strong alignment with Australian markets and regulatory contexts.
Quick Points:
Services Offered: Qualitative & quantitative user research, prototyping, usability testing, end‑to‑end UX
Hourly Rate: Starting from ~AUD 7,000 for interview/survey packages (publicly indicated)
Employees: Not specified
Location: Sydney, NSW, Australia
Airteam
Airteam (Australia) places a strong emphasis on human‑centered research, idea validation and usability testing across domains such as healthcare, education and government. Their strength lies in discovery and research phases where early validation is key. If your initiative is more exploratory (e.g., idea validation, prototype feedback, strategic research) rather than pure post‑build optimization, Airteam offers a research‑forward stance within the Australian region.
Quick Points:
Services Offered: UX research, usability testing, idea validation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney/NSW region, Australia
Conclusion
Choosing the right Usability research experts in Oceania isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences. When selecting an agency in Oceania, focus on their local‑user access, research depth, domain alignment, actionable insights and communication fit. Get those aligned and you’ll likely see more reliable insights, fewer design rewrites and stronger user adoption outcomes.
Pollen Digital
Pollen (Sydney‑based) places emphasis on UX research, stakeholder workshops, inclusive design and accessibility testing. This means if your project has accessibility, inclusivity or compliance considerations (for example public sector or regulated industries), Pollen is worth a look. They help with user validation, stakeholder alignment and inclusive design practices. If your usability research needs to cover diverse user groups or accessibility, Pollen brings the right ethos and capability within the Australia market.
Quick Points:
Services Offered: UX research, stakeholder workshops, accessibility testing, design‑system support
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney, NSW, Australia
Salt & Fuessel
Salt & Fuessel, based in Melbourne, promote themselves as a user‑testing‑heavy agency (“we do more user testing than anyone else” in their region). They maintain a large database of testers and focus on usability testing, user research and actionable insight directed toward conversion and product performance. For companies that already have design or development in place and want focused usability validation (i.e., “we’ve built this, now are there issues?”), Salt & Fuessel offer a strong, testing‑oriented proposition within Australia.
Quick Points:
Services Offered: Usability testing and user research, target‑market tester recruitment
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Melbourne, VIC, Australia
Bapple
Bapple is a Sydney‑based full‑service UX agency, covering user research (qualitative & quantitative), interviewing, surveys, prototyping and usability testing across sectors including SaaS, health, government and finance. Their breadth means if you’re building a digital product with research needs and are also looking for design and development support, Bapple can serve as a partner across multiple stages. Their location in Sydney also gives you strong alignment with Australian markets and regulatory contexts.
Quick Points:
Services Offered: Qualitative & quantitative user research, prototyping, usability testing, end‑to‑end UX
Hourly Rate: Starting from ~AUD 7,000 for interview/survey packages (publicly indicated)
Employees: Not specified
Location: Sydney, NSW, Australia
Airteam
Airteam (Australia) places a strong emphasis on human‑centered research, idea validation and usability testing across domains such as healthcare, education and government. Their strength lies in discovery and research phases where early validation is key. If your initiative is more exploratory (e.g., idea validation, prototype feedback, strategic research) rather than pure post‑build optimization, Airteam offers a research‑forward stance within the Australian region.
Quick Points:
Services Offered: UX research, usability testing, idea validation
Hourly Rate: Not publicly listed
Employees: Not specified
Location: Sydney/NSW region, Australia
Conclusion
Choosing the right Usability research experts in Oceania isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences. When selecting an agency in Oceania, focus on their local‑user access, research depth, domain alignment, actionable insights and communication fit. Get those aligned and you’ll likely see more reliable insights, fewer design rewrites and stronger user adoption outcomes.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
Similar Design Agencies
Similar Design Agencies
Similar Design Agencies
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
