10 Best Usability Testing Agencies in Africa That Drive Results - November 2025
10 Best Usability Testing Agencies in Africa That Drive Results - November 2025
10 Best Usability Testing Agencies in Africa That Drive Results - November 2025
Looking for Usability Testing Agencies in Africa? Discover expert teams that identify UX issues, validate key interactions, and help SaaS products deliver cleaner, more intuitive experiences.
Looking for Usability Testing Agencies in Africa? Discover expert teams that identify UX issues, validate key interactions, and help SaaS products deliver cleaner, more intuitive experiences.
Looking for Usability Testing Agencies in Africa? Discover expert teams that identify UX issues, validate key interactions, and help SaaS products deliver cleaner, more intuitive experiences.
4 minutes
4 minutes
4 minutes
Nov 17, 2025
Nov 17, 2025
Nov 17, 2025
Introduction
If you’re building a digital product and want to partner with a usability-testing agency in Africa, you’re tapping into a region with fast-growing digital adoption, multilingual user groups, and some of the world’s highest mobile-first engagement. Africa’s internet economy keeps expanding, and companies increasingly turn to local UX and testing teams for cost-effective research, real user-behavior insights, and access to region-specific device patterns. With the right partner, you won’t just uncover usability issues, you ensure your product works seamlessly across diverse African contexts, connectivity levels, and cultural nuances. Let’s walk through how to evaluate these agencies (so you make the right call) and then dive into a curated list of the top ten usability testing agencies in Africa.
Introduction
If you’re building a digital product and want to partner with a usability-testing agency in Africa, you’re tapping into a region with fast-growing digital adoption, multilingual user groups, and some of the world’s highest mobile-first engagement. Africa’s internet economy keeps expanding, and companies increasingly turn to local UX and testing teams for cost-effective research, real user-behavior insights, and access to region-specific device patterns. With the right partner, you won’t just uncover usability issues, you ensure your product works seamlessly across diverse African contexts, connectivity levels, and cultural nuances. Let’s walk through how to evaluate these agencies (so you make the right call) and then dive into a curated list of the top ten usability testing agencies in Africa.
Introduction
If you’re building a digital product and want to partner with a usability-testing agency in Africa, you’re tapping into a region with fast-growing digital adoption, multilingual user groups, and some of the world’s highest mobile-first engagement. Africa’s internet economy keeps expanding, and companies increasingly turn to local UX and testing teams for cost-effective research, real user-behavior insights, and access to region-specific device patterns. With the right partner, you won’t just uncover usability issues, you ensure your product works seamlessly across diverse African contexts, connectivity levels, and cultural nuances. Let’s walk through how to evaluate these agencies (so you make the right call) and then dive into a curated list of the top ten usability testing agencies in Africa.
How to Evaluate Usability Testing Agencies in Africa?
When selecting a usability testing agency in Africa, here are key criteria to check, and why they matter:
1. Local user-recruitment & cultural relevance
An agency must be able to recruit real users from the specific African markets you’re targeting (Kenya, Nigeria, South Africa, Ghana, etc.). Africa is incredibly diverse in language, behavior, device usage, and trust patterns. Localized recruitment ensures you’re testing with people who reflect actual market realities rather than generic global assumptions.
2. Methodology depth & flexibility
Look for teams offering moderated sessions, unmoderated remote tests, mobile-first testing, field studies, heuristic reviews, and follow-up interviews. African markets are heavily mobile-driven, so an agency’s ability to test across low-bandwidth contexts, older Android devices, and varied environments becomes crucial.
3. Understanding of infrastructure constraints
Connectivity, device fragmentation, and data-sensitivity are real considerations in African markets. A good agency understands these limitations and simulates real-world usage conditions, such as low data mode, slow networks, and offline interactions, to ensure your product truly works for African users.
4. Reporting, metrics & actionability
Beyond recordings, you’ll need structured insights: success rates, task difficulty scoring, heatmaps, prioritized recommendations, and an improvement roadmap. A great African usability partner translates raw findings into clear next steps that map to your design or sprint cycles.
5. Regional experience & domain fit
If you're building fintech, edtech, e-commerce, healthcare, or mobile-first apps for Africa, pick agencies with proven experience in those categories. Regional domain experience means faster onboarding, better insight accuracy, and recommendations rooted in real behavior patterns across African markets.
Top 10 Usability Testing Agencies in Africa: [Comparison]
Here are ten agencies across Africa that stand out for usability testing and UX research:
How to Evaluate Usability Testing Agencies in Africa?
When selecting a usability testing agency in Africa, here are key criteria to check, and why they matter:
1. Local user-recruitment & cultural relevance
An agency must be able to recruit real users from the specific African markets you’re targeting (Kenya, Nigeria, South Africa, Ghana, etc.). Africa is incredibly diverse in language, behavior, device usage, and trust patterns. Localized recruitment ensures you’re testing with people who reflect actual market realities rather than generic global assumptions.
2. Methodology depth & flexibility
Look for teams offering moderated sessions, unmoderated remote tests, mobile-first testing, field studies, heuristic reviews, and follow-up interviews. African markets are heavily mobile-driven, so an agency’s ability to test across low-bandwidth contexts, older Android devices, and varied environments becomes crucial.
3. Understanding of infrastructure constraints
Connectivity, device fragmentation, and data-sensitivity are real considerations in African markets. A good agency understands these limitations and simulates real-world usage conditions, such as low data mode, slow networks, and offline interactions, to ensure your product truly works for African users.
4. Reporting, metrics & actionability
Beyond recordings, you’ll need structured insights: success rates, task difficulty scoring, heatmaps, prioritized recommendations, and an improvement roadmap. A great African usability partner translates raw findings into clear next steps that map to your design or sprint cycles.
5. Regional experience & domain fit
If you're building fintech, edtech, e-commerce, healthcare, or mobile-first apps for Africa, pick agencies with proven experience in those categories. Regional domain experience means faster onboarding, better insight accuracy, and recommendations rooted in real behavior patterns across African markets.
Top 10 Usability Testing Agencies in Africa: [Comparison]
Here are ten agencies across Africa that stand out for usability testing and UX research:
How to Evaluate Usability Testing Agencies in Africa?
When selecting a usability testing agency in Africa, here are key criteria to check, and why they matter:
1. Local user-recruitment & cultural relevance
An agency must be able to recruit real users from the specific African markets you’re targeting (Kenya, Nigeria, South Africa, Ghana, etc.). Africa is incredibly diverse in language, behavior, device usage, and trust patterns. Localized recruitment ensures you’re testing with people who reflect actual market realities rather than generic global assumptions.
2. Methodology depth & flexibility
Look for teams offering moderated sessions, unmoderated remote tests, mobile-first testing, field studies, heuristic reviews, and follow-up interviews. African markets are heavily mobile-driven, so an agency’s ability to test across low-bandwidth contexts, older Android devices, and varied environments becomes crucial.
3. Understanding of infrastructure constraints
Connectivity, device fragmentation, and data-sensitivity are real considerations in African markets. A good agency understands these limitations and simulates real-world usage conditions, such as low data mode, slow networks, and offline interactions, to ensure your product truly works for African users.
4. Reporting, metrics & actionability
Beyond recordings, you’ll need structured insights: success rates, task difficulty scoring, heatmaps, prioritized recommendations, and an improvement roadmap. A great African usability partner translates raw findings into clear next steps that map to your design or sprint cycles.
5. Regional experience & domain fit
If you're building fintech, edtech, e-commerce, healthcare, or mobile-first apps for Africa, pick agencies with proven experience in those categories. Regional domain experience means faster onboarding, better insight accuracy, and recommendations rooted in real behavior patterns across African markets.
Top 10 Usability Testing Agencies in Africa: [Comparison]
Here are ten agencies across Africa that stand out for usability testing and UX research:
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Mantaray Africa
Mantaray Africa is one of the continent’s most recognized UX research and usability-testing firms, with deep roots in South Africa and research capabilities across Kenya, Nigeria, and multiple African regions. Known for their culturally grounded approach, they’ve delivered hundreds of UX research projects and interviewed thousands of users across urban and rural environments. What makes them strong is how they adapt usability testing to the realities of African markets, whether that’s device fragmentation, mobile-data sensitivity, or culturally specific behaviors. They run moderated sessions, remote tests, and in-field contextual research. For companies scaling in Africa, Mantaray provides both regional reach and sophisticated research depth.
Quick Points:
Services Offered: Usability testing, UX research, strategy
Hourly Rate: Not publicly listed
Employees: 10–49 (estimate)
Location: South Africa (with research across Africa)
DVT (Design & User Testing Division)
DVT is a large South African technology and design firm offering structured usability testing as part of their product and UX capability. With hundreds of consultants across Africa, DVT brings enterprise-grade testing processes, strong documentation workflows, and rigorous research methodology. They’re particularly suited for SaaS, fintech, and mobile platforms that need testing integrated into the development lifecycle. Because they run both design and engineering teams, DVT is great for organizations that want usability insights passed directly into product iteration rather than treating research as a separate track.
Quick Points:
Services Offered: Usability testing, UX/UI design, prototyping
Hourly Rate: US$50–$99/hr.
Employees: 500+
Location: South Africa
Walaco Africa
Walaco Africa is a Nairobi-based digital research and software firm with usability testing at the core of their offering. They emphasize real-user testing on mobile and web products, running scenario-based evaluations that reflect typical Kenyan usage contexts (mobile data constraints, payment flows, device variety). Walaco is especially strong if you’re focused on East African rollouts and want consistent access to local participants. They offer both moderated and unmoderated sessions and tailor test protocols for high-mobile-usage environments.
Quick Points:
Services Offered: Usability testing, mobile/web product testing
Hourly Rate: Not publicly listed
Employees: 10–49
Location: Nairobi, Kenya
Shift ONE Digital
Shift ONE is a South African digital agency with a clear focus on improving website and product conversion through structured usability testing. They specialize in testing landing pages, onboarding flows, checkout funnels, and mobile-first journeys, making them ideal for e-commerce, SaaS, and high-conversion journeys. Their research approach blends behavioral analysis, conversion psychology, and practical recommendations. If your goal is to reduce drop-offs and optimize core flows, Shift ONE brings a strong mix of usability and CRO thinking.
Quick Points:
Services Offered: Usability testing, UX audits, CRO-focused evaluations
Hourly Rate: Not publicly listed
Employees: 10–49
Location: Cape Town, South Africa
TecladoTech
TecladoTech is a South African QA and software testing company that incorporates usability testing into its broader software-quality processes. They’re best suited for digital products that need both functional QA and usability validation, making them a strong fit for SaaS platforms, enterprise systems, and feature-heavy products. Their approach combines heuristic analysis, user-flow validation, test scripting, and live observation to uncover interaction issues early in the development lifecycle.
Quick Points:
Services Offered: Usability testing, QA, software testing
Hourly Rate: Not publicly listed
Employees: 10–49
Location: South Africa
TECHVED
TECHVED’s South Africa arm delivers structured usability testing for enterprise and product teams across the continent. Their methodology is clearly defined: they handle user profiling, test script creation, recruitment, moderated sessions, and post-test reporting. TECHVED combines analytical, qualitative, and behavioral data, making them ideal for organizations needing rigorous, enterprise-grade research. Their expertise covers BFSI, telecom, healthcare, and large-scale platforms.
Quick Points:
Services Offered: Usability testing, UX audits, research
Hourly Rate: Not publicly listed
Employees: 50–249 (global)
Location: Cape Town, South Africa
Mantaray Africa
Mantaray Africa is one of the continent’s most recognized UX research and usability-testing firms, with deep roots in South Africa and research capabilities across Kenya, Nigeria, and multiple African regions. Known for their culturally grounded approach, they’ve delivered hundreds of UX research projects and interviewed thousands of users across urban and rural environments. What makes them strong is how they adapt usability testing to the realities of African markets, whether that’s device fragmentation, mobile-data sensitivity, or culturally specific behaviors. They run moderated sessions, remote tests, and in-field contextual research. For companies scaling in Africa, Mantaray provides both regional reach and sophisticated research depth.
Quick Points:
Services Offered: Usability testing, UX research, strategy
Hourly Rate: Not publicly listed
Employees: 10–49 (estimate)
Location: South Africa (with research across Africa)
DVT (Design & User Testing Division)
DVT is a large South African technology and design firm offering structured usability testing as part of their product and UX capability. With hundreds of consultants across Africa, DVT brings enterprise-grade testing processes, strong documentation workflows, and rigorous research methodology. They’re particularly suited for SaaS, fintech, and mobile platforms that need testing integrated into the development lifecycle. Because they run both design and engineering teams, DVT is great for organizations that want usability insights passed directly into product iteration rather than treating research as a separate track.
Quick Points:
Services Offered: Usability testing, UX/UI design, prototyping
Hourly Rate: US$50–$99/hr.
Employees: 500+
Location: South Africa
Walaco Africa
Walaco Africa is a Nairobi-based digital research and software firm with usability testing at the core of their offering. They emphasize real-user testing on mobile and web products, running scenario-based evaluations that reflect typical Kenyan usage contexts (mobile data constraints, payment flows, device variety). Walaco is especially strong if you’re focused on East African rollouts and want consistent access to local participants. They offer both moderated and unmoderated sessions and tailor test protocols for high-mobile-usage environments.
Quick Points:
Services Offered: Usability testing, mobile/web product testing
Hourly Rate: Not publicly listed
Employees: 10–49
Location: Nairobi, Kenya
Shift ONE Digital
Shift ONE is a South African digital agency with a clear focus on improving website and product conversion through structured usability testing. They specialize in testing landing pages, onboarding flows, checkout funnels, and mobile-first journeys, making them ideal for e-commerce, SaaS, and high-conversion journeys. Their research approach blends behavioral analysis, conversion psychology, and practical recommendations. If your goal is to reduce drop-offs and optimize core flows, Shift ONE brings a strong mix of usability and CRO thinking.
Quick Points:
Services Offered: Usability testing, UX audits, CRO-focused evaluations
Hourly Rate: Not publicly listed
Employees: 10–49
Location: Cape Town, South Africa
TecladoTech
TecladoTech is a South African QA and software testing company that incorporates usability testing into its broader software-quality processes. They’re best suited for digital products that need both functional QA and usability validation, making them a strong fit for SaaS platforms, enterprise systems, and feature-heavy products. Their approach combines heuristic analysis, user-flow validation, test scripting, and live observation to uncover interaction issues early in the development lifecycle.
Quick Points:
Services Offered: Usability testing, QA, software testing
Hourly Rate: Not publicly listed
Employees: 10–49
Location: South Africa
TECHVED
TECHVED’s South Africa arm delivers structured usability testing for enterprise and product teams across the continent. Their methodology is clearly defined: they handle user profiling, test script creation, recruitment, moderated sessions, and post-test reporting. TECHVED combines analytical, qualitative, and behavioral data, making them ideal for organizations needing rigorous, enterprise-grade research. Their expertise covers BFSI, telecom, healthcare, and large-scale platforms.
Quick Points:
Services Offered: Usability testing, UX audits, research
Hourly Rate: Not publicly listed
Employees: 50–249 (global)
Location: Cape Town, South Africa
Mantaray Africa
Mantaray Africa is one of the continent’s most recognized UX research and usability-testing firms, with deep roots in South Africa and research capabilities across Kenya, Nigeria, and multiple African regions. Known for their culturally grounded approach, they’ve delivered hundreds of UX research projects and interviewed thousands of users across urban and rural environments. What makes them strong is how they adapt usability testing to the realities of African markets, whether that’s device fragmentation, mobile-data sensitivity, or culturally specific behaviors. They run moderated sessions, remote tests, and in-field contextual research. For companies scaling in Africa, Mantaray provides both regional reach and sophisticated research depth.
Quick Points:
Services Offered: Usability testing, UX research, strategy
Hourly Rate: Not publicly listed
Employees: 10–49 (estimate)
Location: South Africa (with research across Africa)
DVT (Design & User Testing Division)
DVT is a large South African technology and design firm offering structured usability testing as part of their product and UX capability. With hundreds of consultants across Africa, DVT brings enterprise-grade testing processes, strong documentation workflows, and rigorous research methodology. They’re particularly suited for SaaS, fintech, and mobile platforms that need testing integrated into the development lifecycle. Because they run both design and engineering teams, DVT is great for organizations that want usability insights passed directly into product iteration rather than treating research as a separate track.
Quick Points:
Services Offered: Usability testing, UX/UI design, prototyping
Hourly Rate: US$50–$99/hr.
Employees: 500+
Location: South Africa
Walaco Africa
Walaco Africa is a Nairobi-based digital research and software firm with usability testing at the core of their offering. They emphasize real-user testing on mobile and web products, running scenario-based evaluations that reflect typical Kenyan usage contexts (mobile data constraints, payment flows, device variety). Walaco is especially strong if you’re focused on East African rollouts and want consistent access to local participants. They offer both moderated and unmoderated sessions and tailor test protocols for high-mobile-usage environments.
Quick Points:
Services Offered: Usability testing, mobile/web product testing
Hourly Rate: Not publicly listed
Employees: 10–49
Location: Nairobi, Kenya
Shift ONE Digital
Shift ONE is a South African digital agency with a clear focus on improving website and product conversion through structured usability testing. They specialize in testing landing pages, onboarding flows, checkout funnels, and mobile-first journeys, making them ideal for e-commerce, SaaS, and high-conversion journeys. Their research approach blends behavioral analysis, conversion psychology, and practical recommendations. If your goal is to reduce drop-offs and optimize core flows, Shift ONE brings a strong mix of usability and CRO thinking.
Quick Points:
Services Offered: Usability testing, UX audits, CRO-focused evaluations
Hourly Rate: Not publicly listed
Employees: 10–49
Location: Cape Town, South Africa
TecladoTech
TecladoTech is a South African QA and software testing company that incorporates usability testing into its broader software-quality processes. They’re best suited for digital products that need both functional QA and usability validation, making them a strong fit for SaaS platforms, enterprise systems, and feature-heavy products. Their approach combines heuristic analysis, user-flow validation, test scripting, and live observation to uncover interaction issues early in the development lifecycle.
Quick Points:
Services Offered: Usability testing, QA, software testing
Hourly Rate: Not publicly listed
Employees: 10–49
Location: South Africa
TECHVED
TECHVED’s South Africa arm delivers structured usability testing for enterprise and product teams across the continent. Their methodology is clearly defined: they handle user profiling, test script creation, recruitment, moderated sessions, and post-test reporting. TECHVED combines analytical, qualitative, and behavioral data, making them ideal for organizations needing rigorous, enterprise-grade research. Their expertise covers BFSI, telecom, healthcare, and large-scale platforms.
Quick Points:
Services Offered: Usability testing, UX audits, research
Hourly Rate: Not publicly listed
Employees: 50–249 (global)
Location: Cape Town, South Africa
SovTech
SovTech is one of Africa’s largest product and engineering companies, with operations in Kenya, South Africa, and multiple African markets. They offer usability testing integrated into their broader product development workflow, making them a great partner if you want testing + design + engineering in one place. Their reach across Africa enables recruitment of diverse user groups, and they specialize in evaluating fintech, mobile apps, enterprise systems, and consumer products.
Quick Points:
Services Offered: Usability testing, product development
Hourly Rate: US$30–$70/hr.
Employees: 250–999
Location: Kenya & South Africa
TrendPro Systems
TrendPro is a Nairobi-based digital agency offering usability testing for apps and web platforms. They focus heavily on early-stage concept validation, prototype testing, and mobile-first evaluations, key for teams building for East Africa’s predominantly mobile user base. With a smaller team, TrendPro offers flexible engagement models, quick turnaround, and hands-on collaboration.
Quick Points:
Services Offered: Usability testing, UX/UI design
Hourly Rate: US$50–$99/hr.
Employees: 2–9
Location: Nairobi, Kenya
Amwata Tech
Amwata Tech is a Nairobi-based digital innovation company offering usability testing as part of its product development and research services. They focus on mission-driven, impact-focused products, and understand the unique needs of African users across both urban and rural regions. Their usability testing includes scenario-based evaluations, device-specific testing, and mobile UX validation under low-connectivity conditions.
Quick Points:
Services Offered: Usability testing, software development
Hourly Rate: US$30–$70/hr.
Employees: 10–49
Location: Nairobi, Kenya
Dot Digital Agency
Dot Digital is a Nairobi-based digital agency that includes usability testing within their website and product optimization services. While smaller in scale, they work closely with Kenyan businesses and startups to validate user flows, identify usability bottlenecks, and improve mobile-first experiences. For early-stage companies or budget-conscious teams, Dot Digital offers a practical, hands-on approach to testing.
Quick Points:
Services Offered: Usability testing, web development
Hourly Rate: < US$30/hr.
Employees: 2–9
Location: Nairobi, Kenya
Conclusion
Choosing the right Usability Testing Agencies in Africa isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences across cultural contexts, languages and device types.
SovTech
SovTech is one of Africa’s largest product and engineering companies, with operations in Kenya, South Africa, and multiple African markets. They offer usability testing integrated into their broader product development workflow, making them a great partner if you want testing + design + engineering in one place. Their reach across Africa enables recruitment of diverse user groups, and they specialize in evaluating fintech, mobile apps, enterprise systems, and consumer products.
Quick Points:
Services Offered: Usability testing, product development
Hourly Rate: US$30–$70/hr.
Employees: 250–999
Location: Kenya & South Africa
TrendPro Systems
TrendPro is a Nairobi-based digital agency offering usability testing for apps and web platforms. They focus heavily on early-stage concept validation, prototype testing, and mobile-first evaluations, key for teams building for East Africa’s predominantly mobile user base. With a smaller team, TrendPro offers flexible engagement models, quick turnaround, and hands-on collaboration.
Quick Points:
Services Offered: Usability testing, UX/UI design
Hourly Rate: US$50–$99/hr.
Employees: 2–9
Location: Nairobi, Kenya
Amwata Tech
Amwata Tech is a Nairobi-based digital innovation company offering usability testing as part of its product development and research services. They focus on mission-driven, impact-focused products, and understand the unique needs of African users across both urban and rural regions. Their usability testing includes scenario-based evaluations, device-specific testing, and mobile UX validation under low-connectivity conditions.
Quick Points:
Services Offered: Usability testing, software development
Hourly Rate: US$30–$70/hr.
Employees: 10–49
Location: Nairobi, Kenya
Dot Digital Agency
Dot Digital is a Nairobi-based digital agency that includes usability testing within their website and product optimization services. While smaller in scale, they work closely with Kenyan businesses and startups to validate user flows, identify usability bottlenecks, and improve mobile-first experiences. For early-stage companies or budget-conscious teams, Dot Digital offers a practical, hands-on approach to testing.
Quick Points:
Services Offered: Usability testing, web development
Hourly Rate: < US$30/hr.
Employees: 2–9
Location: Nairobi, Kenya
Conclusion
Choosing the right Usability Testing Agencies in Africa isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences across cultural contexts, languages and device types.
SovTech
SovTech is one of Africa’s largest product and engineering companies, with operations in Kenya, South Africa, and multiple African markets. They offer usability testing integrated into their broader product development workflow, making them a great partner if you want testing + design + engineering in one place. Their reach across Africa enables recruitment of diverse user groups, and they specialize in evaluating fintech, mobile apps, enterprise systems, and consumer products.
Quick Points:
Services Offered: Usability testing, product development
Hourly Rate: US$30–$70/hr.
Employees: 250–999
Location: Kenya & South Africa
TrendPro Systems
TrendPro is a Nairobi-based digital agency offering usability testing for apps and web platforms. They focus heavily on early-stage concept validation, prototype testing, and mobile-first evaluations, key for teams building for East Africa’s predominantly mobile user base. With a smaller team, TrendPro offers flexible engagement models, quick turnaround, and hands-on collaboration.
Quick Points:
Services Offered: Usability testing, UX/UI design
Hourly Rate: US$50–$99/hr.
Employees: 2–9
Location: Nairobi, Kenya
Amwata Tech
Amwata Tech is a Nairobi-based digital innovation company offering usability testing as part of its product development and research services. They focus on mission-driven, impact-focused products, and understand the unique needs of African users across both urban and rural regions. Their usability testing includes scenario-based evaluations, device-specific testing, and mobile UX validation under low-connectivity conditions.
Quick Points:
Services Offered: Usability testing, software development
Hourly Rate: US$30–$70/hr.
Employees: 10–49
Location: Nairobi, Kenya
Dot Digital Agency
Dot Digital is a Nairobi-based digital agency that includes usability testing within their website and product optimization services. While smaller in scale, they work closely with Kenyan businesses and startups to validate user flows, identify usability bottlenecks, and improve mobile-first experiences. For early-stage companies or budget-conscious teams, Dot Digital offers a practical, hands-on approach to testing.
Quick Points:
Services Offered: Usability testing, web development
Hourly Rate: < US$30/hr.
Employees: 2–9
Location: Nairobi, Kenya
Conclusion
Choosing the right Usability Testing Agencies in Africa isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences across cultural contexts, languages and device types.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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