10 Best UX Audit Agencies That Drive Results
10 Best UX Audit Agencies That Drive Results
10 Best UX Audit Agencies That Drive Results
Looking to fix your product's UX? Explore the top 10 UX audit agencies trusted to uncover usability issues and provide actionable improvement plans.
Looking to fix your product's UX? Explore the top 10 UX audit agencies trusted to uncover usability issues and provide actionable improvement plans.
Looking to fix your product's UX? Explore the top 10 UX audit agencies trusted to uncover usability issues and provide actionable improvement plans.
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4 minutes
4 minutes
Introduction
Over the last few months, we spoke to over 57 design agencies globally , ran actual sales calls and created one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief and analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then compiled The Ultimate UX Agency Benchmarking Report for 2025.
Based on our global benchmarks, we handpicked a list of the 10 best UX audit agencies that specialize in diagnosing usability problems, information architecture breakdowns, broken flows, poor activation, and retention leaks.
Introduction
Over the last few months, we spoke to over 57 design agencies globally , ran actual sales calls and created one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief and analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then compiled The Ultimate UX Agency Benchmarking Report for 2025.
Based on our global benchmarks, we handpicked a list of the 10 best UX audit agencies that specialize in diagnosing usability problems, information architecture breakdowns, broken flows, poor activation, and retention leaks.
Introduction
Over the last few months, we spoke to over 57 design agencies globally , ran actual sales calls and created one of the most comprehensive agency comparisons ever done.
We gave them the same documented project brief and analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (Conversion Rate Optimization)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then compiled The Ultimate UX Agency Benchmarking Report for 2025.
Based on our global benchmarks, we handpicked a list of the 10 best UX audit agencies that specialize in diagnosing usability problems, information architecture breakdowns, broken flows, poor activation, and retention leaks.
How To Evaluate UX Audit Agencies?
From our benchmarking, here are three key problems with most UX audits:
Most audit reports only focus on surface-level UI issues — ignoring core UX problems like unclear CTAs or broken onboarding.
They lack conversion-driven insight, instead focusing only on heuristics.
Recommendations are generic and don’t consider your user’s behavior or product goals.
How To Evaluate UX Audit Agencies?
From our benchmarking, here are three key problems with most UX audits:
Most audit reports only focus on surface-level UI issues — ignoring core UX problems like unclear CTAs or broken onboarding.
They lack conversion-driven insight, instead focusing only on heuristics.
Recommendations are generic and don’t consider your user’s behavior or product goals.
How To Evaluate UX Audit Agencies?
From our benchmarking, here are three key problems with most UX audits:
Most audit reports only focus on surface-level UI issues — ignoring core UX problems like unclear CTAs or broken onboarding.
They lack conversion-driven insight, instead focusing only on heuristics.
Recommendations are generic and don’t consider your user’s behavior or product goals.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
If location isn’t a huge factor, schedule a call with us to discuss your goals & we’ll let you know how we can help.
10 Best UX Audit Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly call
5. App/Web Dev Support: Dev-ready annotated audit + roadmap
6. Office Culture: Remote-first, async & high-speed delivery
Emerge Interactive
Emerge focuses on enterprise apps and digital products with large user roles and complex journeys.
Their UX audits uncover friction, broken feedback loops, and hidden navigation issues that stop adoption from scaling.
Emerge is frequently ranked among the best UX audit agencies for enterprise-level work because they combine research depth with developer-ready handoffs.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Very High
3. AI Design Experience: Moderate
4. Client Communication: Slack + weekly reviews
5. App/Web Dev Support: Enterprise handoff standards
6. Office Culture: US-based, hybrid workflow
MetaLab
MetaLab’s UX audits are ideal for startups post-MVP.
They combine analytics, interviews, and heuristic evaluation to prioritize what to fix first.
For teams searching for the best UX audit agencies with proven startup experience, MetaLab is a strong choice.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + weekly check-ins
5. App/Web Dev Support: Figma audit + prioritized fixes
6. Office Culture: Hybrid North American design team
Hanno
Hanno specializes in health, medtech, and behavior-driven audits.
They use analytics and behavior mapping to identify why users drop off at key moments, especially in sensitive workflows.
Their industry focus makes them stand out in lists of the best UX audit agencies for healthcare and wellness platforms.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + async reports
5. App/Web Dev Support: Dev sheets + behavior-led design guidance
6. Office Culture: Remote, research-driven
Pixel Fridge
Pixel Fridge focuses on conversion levers and journey-level friction.
Their UX audits are detailed, practical, and often paired with templates for rapid fixes.
They are considered one of the best UX audit agencies in the UK for companies that need clear, actionable next steps.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Figma + Loom walkthrough
5. App/Web Dev Support: Recommendations + templates
6. Office Culture: UK-based design practice
Moken
Moken helps lean teams validate and refine products with fast, iterative UX audits.
Their reports focus on MVP improvement, flow clarity, and funnel adoption.
For budget-conscious startups, Moken ranks among the best UX audit agencies offering quick wins.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack + audit doc
5. App/Web Dev Support: MVP-ready suggestions
6. Office Culture: Startup-style, nimble
Raw.Studio
Raw.Studio provides in-depth product audits with a strong design sensibility.
Perfect for early-stage brands looking to merge UX with a sharper visual identity, their audits uncover both usability gaps and visual inconsistencies.
They are widely seen as one of the best UX audit agencies in Australia.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly sprints
5. App/Web Dev Support: Hand-off ready Figma structure
6. Office Culture: Design-first, Sydney-based
Slide UX
Slide UX is known for in-depth UX audits that focus on first-time user experience, onboarding, and feature discoverability.
They specialize in identifying friction that blocks product adoption and delivering developer-ready redesign plans.
Their targeted approach earns them a spot among the best UX audit agencies for SaaS teams.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Weekly Zoom calls
5. App/Web Dev Support: Dev-ready redesign plan
6. Office Culture: Austin-based, UX specialists
10 Best UX Audit Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly call
5. App/Web Dev Support: Dev-ready annotated audit + roadmap
6. Office Culture: Remote-first, async & high-speed delivery
Emerge Interactive
Emerge focuses on enterprise apps and digital products with large user roles and complex journeys.
Their UX audits uncover friction, broken feedback loops, and hidden navigation issues that stop adoption from scaling.
Emerge is frequently ranked among the best UX audit agencies for enterprise-level work because they combine research depth with developer-ready handoffs.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Very High
3. AI Design Experience: Moderate
4. Client Communication: Slack + weekly reviews
5. App/Web Dev Support: Enterprise handoff standards
6. Office Culture: US-based, hybrid workflow
MetaLab
MetaLab’s UX audits are ideal for startups post-MVP.
They combine analytics, interviews, and heuristic evaluation to prioritize what to fix first.
For teams searching for the best UX audit agencies with proven startup experience, MetaLab is a strong choice.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + weekly check-ins
5. App/Web Dev Support: Figma audit + prioritized fixes
6. Office Culture: Hybrid North American design team
Hanno
Hanno specializes in health, medtech, and behavior-driven audits.
They use analytics and behavior mapping to identify why users drop off at key moments, especially in sensitive workflows.
Their industry focus makes them stand out in lists of the best UX audit agencies for healthcare and wellness platforms.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + async reports
5. App/Web Dev Support: Dev sheets + behavior-led design guidance
6. Office Culture: Remote, research-driven
Pixel Fridge
Pixel Fridge focuses on conversion levers and journey-level friction.
Their UX audits are detailed, practical, and often paired with templates for rapid fixes.
They are considered one of the best UX audit agencies in the UK for companies that need clear, actionable next steps.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Figma + Loom walkthrough
5. App/Web Dev Support: Recommendations + templates
6. Office Culture: UK-based design practice
Moken
Moken helps lean teams validate and refine products with fast, iterative UX audits.
Their reports focus on MVP improvement, flow clarity, and funnel adoption.
For budget-conscious startups, Moken ranks among the best UX audit agencies offering quick wins.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack + audit doc
5. App/Web Dev Support: MVP-ready suggestions
6. Office Culture: Startup-style, nimble
Raw.Studio
Raw.Studio provides in-depth product audits with a strong design sensibility.
Perfect for early-stage brands looking to merge UX with a sharper visual identity, their audits uncover both usability gaps and visual inconsistencies.
They are widely seen as one of the best UX audit agencies in Australia.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly sprints
5. App/Web Dev Support: Hand-off ready Figma structure
6. Office Culture: Design-first, Sydney-based
Slide UX
Slide UX is known for in-depth UX audits that focus on first-time user experience, onboarding, and feature discoverability.
They specialize in identifying friction that blocks product adoption and delivering developer-ready redesign plans.
Their targeted approach earns them a spot among the best UX audit agencies for SaaS teams.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Weekly Zoom calls
5. App/Web Dev Support: Dev-ready redesign plan
6. Office Culture: Austin-based, UX specialists
10 Best UX Audit Agencies: [Comparison]
Bricx
Bricx is a founder-led UX design agency exclusively working with B2B & AI SaaS startups to get more signups, increase conversions, and reduce user churn.
We have a running list of 25+ UX case studies of successfully completed website & product design projects for our clients.
Our clients vouch for our impeccable visual design taste along with deep product knowledge resulting in standout products with a delightful user experience.
Bricx is a trusted design partner of fast-growing SaaS backed by Y Combinator, Accel, Sequoia, Riverside Ventures, Techstars, Greyloft, Blume Ventures, and other reputed venture firms.
We’re a niche group of SaaS UX specialists who enjoy working with startups who like to move fast, test new ideas, and iterate even faster.
If that’s you — feel free to book a call with one of our founders, and they’ll be able to guide you through how we can collaborate.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: High
4. Client Communication (Meetings + Daily Updates): Daily Slack + Weekly call
5. App/Web Dev Support: Dev-ready annotated audit + roadmap
6. Office Culture: Remote-first, async & high-speed delivery
Emerge Interactive
Emerge focuses on enterprise apps and digital products with large user roles and complex journeys.
Their UX audits uncover friction, broken feedback loops, and hidden navigation issues that stop adoption from scaling.
Emerge is frequently ranked among the best UX audit agencies for enterprise-level work because they combine research depth with developer-ready handoffs.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Very High
3. AI Design Experience: Moderate
4. Client Communication: Slack + weekly reviews
5. App/Web Dev Support: Enterprise handoff standards
6. Office Culture: US-based, hybrid workflow
MetaLab
MetaLab’s UX audits are ideal for startups post-MVP.
They combine analytics, interviews, and heuristic evaluation to prioritize what to fix first.
For teams searching for the best UX audit agencies with proven startup experience, MetaLab is a strong choice.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + weekly check-ins
5. App/Web Dev Support: Figma audit + prioritized fixes
6. Office Culture: Hybrid North American design team
Hanno
Hanno specializes in health, medtech, and behavior-driven audits.
They use analytics and behavior mapping to identify why users drop off at key moments, especially in sensitive workflows.
Their industry focus makes them stand out in lists of the best UX audit agencies for healthcare and wellness platforms.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Slack + async reports
5. App/Web Dev Support: Dev sheets + behavior-led design guidance
6. Office Culture: Remote, research-driven
Pixel Fridge
Pixel Fridge focuses on conversion levers and journey-level friction.
Their UX audits are detailed, practical, and often paired with templates for rapid fixes.
They are considered one of the best UX audit agencies in the UK for companies that need clear, actionable next steps.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Figma + Loom walkthrough
5. App/Web Dev Support: Recommendations + templates
6. Office Culture: UK-based design practice
Moken
Moken helps lean teams validate and refine products with fast, iterative UX audits.
Their reports focus on MVP improvement, flow clarity, and funnel adoption.
For budget-conscious startups, Moken ranks among the best UX audit agencies offering quick wins.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack + audit doc
5. App/Web Dev Support: MVP-ready suggestions
6. Office Culture: Startup-style, nimble
Raw.Studio
Raw.Studio provides in-depth product audits with a strong design sensibility.
Perfect for early-stage brands looking to merge UX with a sharper visual identity, their audits uncover both usability gaps and visual inconsistencies.
They are widely seen as one of the best UX audit agencies in Australia.
1. Employees-to-Client Ratio (Bandwidth): 3:1
2. Process Maturity: High
3. AI Design Experience: Low
4. Client Communication: Weekly sprints
5. App/Web Dev Support: Hand-off ready Figma structure
6. Office Culture: Design-first, Sydney-based
Slide UX
Slide UX is known for in-depth UX audits that focus on first-time user experience, onboarding, and feature discoverability.
They specialize in identifying friction that blocks product adoption and delivering developer-ready redesign plans.
Their targeted approach earns them a spot among the best UX audit agencies for SaaS teams.
1. Employees-to-Client Ratio (Bandwidth): 2:1
2. Process Maturity: High
3. AI Design Experience: Moderate
4. Client Communication: Weekly Zoom calls
5. App/Web Dev Support: Dev-ready redesign plan
6. Office Culture: Austin-based, UX specialists
Appetiser
Appetiser offers mobile-first UX audits designed for companies struggling with onboarding or retention.
They test usability against app store standards and deliver prioritized fixes.
This mobile expertise secures their reputation as one of the best UX audit agencies for app-centric products.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack + Trello
5. App/Web Dev Support: Audit + fix plan
6. Office Culture: App-centric workflow
Contrast UX
Contrast UX specializes in early-stage B2B SaaS products.
Their UX audits cover funnel gaps, poor UX writing, and design inconsistencies that hurt conversions.
They are recognized as one of the best UX audit agencies in India for budget-friendly but practical product support.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Moderate
4. Client Communication: Weekly call + Slack
5. App/Web Dev Support: Dev consult + fixes
6. Office Culture: India-based, budget-friendly
Conclusion
Choosing the best UX audit agency means going beyond pretty UI comments. You need a team that can identify root usability problems, quantify their impact on your funnel, and give you an actionable roadmap to fix it.
Appetiser
Appetiser offers mobile-first UX audits designed for companies struggling with onboarding or retention.
They test usability against app store standards and deliver prioritized fixes.
This mobile expertise secures their reputation as one of the best UX audit agencies for app-centric products.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack + Trello
5. App/Web Dev Support: Audit + fix plan
6. Office Culture: App-centric workflow
Contrast UX
Contrast UX specializes in early-stage B2B SaaS products.
Their UX audits cover funnel gaps, poor UX writing, and design inconsistencies that hurt conversions.
They are recognized as one of the best UX audit agencies in India for budget-friendly but practical product support.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Moderate
4. Client Communication: Weekly call + Slack
5. App/Web Dev Support: Dev consult + fixes
6. Office Culture: India-based, budget-friendly
Conclusion
Choosing the best UX audit agency means going beyond pretty UI comments. You need a team that can identify root usability problems, quantify their impact on your funnel, and give you an actionable roadmap to fix it.
Appetiser
Appetiser offers mobile-first UX audits designed for companies struggling with onboarding or retention.
They test usability against app store standards and deliver prioritized fixes.
This mobile expertise secures their reputation as one of the best UX audit agencies for app-centric products.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Low
4. Client Communication: Slack + Trello
5. App/Web Dev Support: Audit + fix plan
6. Office Culture: App-centric workflow
Contrast UX
Contrast UX specializes in early-stage B2B SaaS products.
Their UX audits cover funnel gaps, poor UX writing, and design inconsistencies that hurt conversions.
They are recognized as one of the best UX audit agencies in India for budget-friendly but practical product support.
1. Employees-to-Client Ratio (Bandwidth): 4:1
2. Process Maturity: Moderate
3. AI Design Experience: Moderate
4. Client Communication: Weekly call + Slack
5. App/Web Dev Support: Dev consult + fixes
6. Office Culture: India-based, budget-friendly
Conclusion
Choosing the best UX audit agency means going beyond pretty UI comments. You need a team that can identify root usability problems, quantify their impact on your funnel, and give you an actionable roadmap to fix it.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
Bricx
Bookings Open for Jun’25
© Bricxlabs 2024. All Rights Reserved
