Top 10 UX Research Agencies in Europe That Drive Results - November 2025
Top 10 UX Research Agencies in Europe That Drive Results - November 2025
Top 10 UX Research Agencies in Europe That Drive Results - November 2025
Looking for top UX research agencies in Europe? Explore the firms delivering deep user insights, actionable findings, and research-driven clarity for fast-growing SaaS teams.
Looking for top UX research agencies in Europe? Explore the firms delivering deep user insights, actionable findings, and research-driven clarity for fast-growing SaaS teams.
Looking for top UX research agencies in Europe? Explore the firms delivering deep user insights, actionable findings, and research-driven clarity for fast-growing SaaS teams.
4 minutes
4 minutes
4 minutes
Nov 13, 2025
Nov 13, 2025
Nov 13, 2025
Introduction
If you're on the hunt for the right UX research agency in Europe, you're in luck, the terrain is rich with specialist firms helping companies uncover real user insights, validate product ideas and optimize experiences. In fact, recent studies show that businesses investing in user research are far more likely to exceed their conversion and retention targets than those who skip it. As someone who’s helped dozens of product teams pick UX partners, my goal here is to walk you through how to evaluate UX research agencies across Europe and highlight ten standout agencies you should consider.
Introduction
If you're on the hunt for the right UX research agency in Europe, you're in luck, the terrain is rich with specialist firms helping companies uncover real user insights, validate product ideas and optimize experiences. In fact, recent studies show that businesses investing in user research are far more likely to exceed their conversion and retention targets than those who skip it. As someone who’s helped dozens of product teams pick UX partners, my goal here is to walk you through how to evaluate UX research agencies across Europe and highlight ten standout agencies you should consider.
Introduction
If you're on the hunt for the right UX research agency in Europe, you're in luck, the terrain is rich with specialist firms helping companies uncover real user insights, validate product ideas and optimize experiences. In fact, recent studies show that businesses investing in user research are far more likely to exceed their conversion and retention targets than those who skip it. As someone who’s helped dozens of product teams pick UX partners, my goal here is to walk you through how to evaluate UX research agencies across Europe and highlight ten standout agencies you should consider.
How to Evaluate UX Research Agencies in Europe?
Here are key criteria you should use when assessing UX research agencies based in Europe:
1. Research Methodology & Depth
You’ll want an agency that can go beyond surface-level usability testing and dig into generative research, field studies, behavioral analytics and insightful stakeholder workshops. A team that understands not only what users do, but why they do it will help you uncover real product-opportunity.
2. Regional & Domain Expertise
Europe is a diverse continent, hubs like the UK, Germany, Nordics, Eastern Europe and Southern Europe all have different user cultures and market behaviors. An agency with solid experience in your target region (and your domain: SaaS, FinTech, e-commerce, etc.) can translate findings into actionable product decisions more effectively.
3. Team Composition & Scalability
Check whether the agency has dedicated researchers (qual + quant), UX strategists, recruiters for target user profiles, and enough capacity to scale up if your project expands. If you’re working across multiple countries or languages, look for an agency with the team and regional footprint to support it.
4. Pricing & Engagement Model
Hourly rates or project budgets vary widely in Europe depending on country, team seniority and scope. Knowing typical ranges (and negotiating clarity around deliverables, timelines and outcomes) gives you better budgeting control and alignment with expected ROI.
5. Deliverables & Business Outcome Focus
You want more than a “10-page report”, a strong agency will tie their research outputs to business metrics (e.g., sign-up lift, dropout reduction, onboarding optimization) and provide a roadmap for implementation. Ask for previous case studies and measurable outcomes.
Top 10 UX Research Agencies in Europe: [Comparison]
Below are ten excellent UX research agencies you should consider:
How to Evaluate UX Research Agencies in Europe?
Here are key criteria you should use when assessing UX research agencies based in Europe:
1. Research Methodology & Depth
You’ll want an agency that can go beyond surface-level usability testing and dig into generative research, field studies, behavioral analytics and insightful stakeholder workshops. A team that understands not only what users do, but why they do it will help you uncover real product-opportunity.
2. Regional & Domain Expertise
Europe is a diverse continent, hubs like the UK, Germany, Nordics, Eastern Europe and Southern Europe all have different user cultures and market behaviors. An agency with solid experience in your target region (and your domain: SaaS, FinTech, e-commerce, etc.) can translate findings into actionable product decisions more effectively.
3. Team Composition & Scalability
Check whether the agency has dedicated researchers (qual + quant), UX strategists, recruiters for target user profiles, and enough capacity to scale up if your project expands. If you’re working across multiple countries or languages, look for an agency with the team and regional footprint to support it.
4. Pricing & Engagement Model
Hourly rates or project budgets vary widely in Europe depending on country, team seniority and scope. Knowing typical ranges (and negotiating clarity around deliverables, timelines and outcomes) gives you better budgeting control and alignment with expected ROI.
5. Deliverables & Business Outcome Focus
You want more than a “10-page report”, a strong agency will tie their research outputs to business metrics (e.g., sign-up lift, dropout reduction, onboarding optimization) and provide a roadmap for implementation. Ask for previous case studies and measurable outcomes.
Top 10 UX Research Agencies in Europe: [Comparison]
Below are ten excellent UX research agencies you should consider:
How to Evaluate UX Research Agencies in Europe?
Here are key criteria you should use when assessing UX research agencies based in Europe:
1. Research Methodology & Depth
You’ll want an agency that can go beyond surface-level usability testing and dig into generative research, field studies, behavioral analytics and insightful stakeholder workshops. A team that understands not only what users do, but why they do it will help you uncover real product-opportunity.
2. Regional & Domain Expertise
Europe is a diverse continent, hubs like the UK, Germany, Nordics, Eastern Europe and Southern Europe all have different user cultures and market behaviors. An agency with solid experience in your target region (and your domain: SaaS, FinTech, e-commerce, etc.) can translate findings into actionable product decisions more effectively.
3. Team Composition & Scalability
Check whether the agency has dedicated researchers (qual + quant), UX strategists, recruiters for target user profiles, and enough capacity to scale up if your project expands. If you’re working across multiple countries or languages, look for an agency with the team and regional footprint to support it.
4. Pricing & Engagement Model
Hourly rates or project budgets vary widely in Europe depending on country, team seniority and scope. Knowing typical ranges (and negotiating clarity around deliverables, timelines and outcomes) gives you better budgeting control and alignment with expected ROI.
5. Deliverables & Business Outcome Focus
You want more than a “10-page report”, a strong agency will tie their research outputs to business metrics (e.g., sign-up lift, dropout reduction, onboarding optimization) and provide a roadmap for implementation. Ask for previous case studies and measurable outcomes.
Top 10 UX Research Agencies in Europe: [Comparison]
Below are ten excellent UX research agencies you should consider:
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
UX Studio
Based in Budapest, Hungary, UX Studio stands out for its research-first mindset, working mainly with digital product companies and SaaS platforms. Their process is built to understand workflows, user motivations and product-market fit rather than just interface polish. They emphasize dedicated researcher-designer teams, lean usability testing and embedded partnerships with clients’ product teams. For companies targeting European and global markets, their multilingual team offers a strong blend of regional insight and product discipline.
Overall, if you’re looking to deeply integrate research into your product-design cycle rather than using research as an afterthought, UX Studio is a compelling option.
Quick Points:
Services Offered: UX Research (interviews, surveys, usability testing), UX/UI Design, Product Strategy
Hourly Rate: ~US $50-99/hr.
Employees: ~50-99
Location: Budapest, Hungary
Cyber‑Duck
Cyber-Duck is a UK-based digital transformation and UX agency (Elstree/Hertfordshire) that was founded in 2005. They bring process discipline to UX research, with structured usability testing, stakeholder workshops and a focus on regulated sectors like finance and public services. Their user-research offering is robust, emphasizing methodologies to minimize bias and include diverse user profiles. For enterprises that must integrate deep user research, accessibility or enterprise-grade requirements, Cyber-Duck is a strong candidate. The team size, credentials and accreditation make it a reliable pick when risk and standards matter.
Quick Points:
Services Offered: UX Research, Digital Strategy, Software/UX Development
Hourly Rate: ~US $100-149/hr.
Employees: ~50-249
Location: London / UK
Make It Clear
Make It Clear is a UK-based agency (Twickenham / London) with strong roots in UX research and usability testing. Their approach is evidence-led: they emphasis understanding your organization's culture, forming strong working relationships, and delivering recommendations based on real data. Their services include benchmarking, UX audits, persona creation, and user-testing programmed. If you're working with institutional clients or products with complex user workflows (education, enterprise software, government tools), Make It Clear’s experience and process maturity make them a logical choice.
Quick Points:
Services Offered: UX Research, Consultancy, Design Retainer
Hourly Rate: ~US $200-300/hr. (per one source)
Employees: ~10-49
Location: London/Twickenham, UK
WeAreBrain
WeAreBrain is a technology-driven design agency headquartered in the Netherlands with offices including Ukraine and further afield. While they position themselves as a broader product/design/engineering firm, their UX research capabilities make them a solid pick when you want research plus design and engineering all under one roof, for example, building SaaS products where user research leads seamlessly into UI and development. The breadth of services means you might get more than just pure UX research, which can be a benefit or a distraction depending on your focus.
Quick Points:
Services Offered: UX Research, Product Design, Software Engineering
Hourly Rate: ~US $100-200/hr.
Employees: 70+
Location: Netherlands (with other offices)
EGGS Design
EGGS Design, based in Oslo, Norway, specializes in cross-disciplinary design including UX and service design. Their approach integrates user research, interaction design and organizational change, making them a strong option if your product comes with service or hardware components, or broader ecosystem needs beyond simply a web or mobile app. Their Scandinavian base also means they are well-versed in inclusive design, accessibility and advanced user-behavior studies.
Quick Points:
Services Offered: UX Research, Interaction & Service Design
Hourly Rate: (public rate not easily available)
Employees: 80+
Location: Oslo, Norway
UX Studio
Based in Budapest, Hungary, UX Studio stands out for its research-first mindset, working mainly with digital product companies and SaaS platforms. Their process is built to understand workflows, user motivations and product-market fit rather than just interface polish. They emphasize dedicated researcher-designer teams, lean usability testing and embedded partnerships with clients’ product teams. For companies targeting European and global markets, their multilingual team offers a strong blend of regional insight and product discipline.
Overall, if you’re looking to deeply integrate research into your product-design cycle rather than using research as an afterthought, UX Studio is a compelling option.
Quick Points:
Services Offered: UX Research (interviews, surveys, usability testing), UX/UI Design, Product Strategy
Hourly Rate: ~US $50-99/hr.
Employees: ~50-99
Location: Budapest, Hungary
Cyber‑Duck
Cyber-Duck is a UK-based digital transformation and UX agency (Elstree/Hertfordshire) that was founded in 2005. They bring process discipline to UX research, with structured usability testing, stakeholder workshops and a focus on regulated sectors like finance and public services. Their user-research offering is robust, emphasizing methodologies to minimize bias and include diverse user profiles. For enterprises that must integrate deep user research, accessibility or enterprise-grade requirements, Cyber-Duck is a strong candidate. The team size, credentials and accreditation make it a reliable pick when risk and standards matter.
Quick Points:
Services Offered: UX Research, Digital Strategy, Software/UX Development
Hourly Rate: ~US $100-149/hr.
Employees: ~50-249
Location: London / UK
Make It Clear
Make It Clear is a UK-based agency (Twickenham / London) with strong roots in UX research and usability testing. Their approach is evidence-led: they emphasis understanding your organization's culture, forming strong working relationships, and delivering recommendations based on real data. Their services include benchmarking, UX audits, persona creation, and user-testing programmed. If you're working with institutional clients or products with complex user workflows (education, enterprise software, government tools), Make It Clear’s experience and process maturity make them a logical choice.
Quick Points:
Services Offered: UX Research, Consultancy, Design Retainer
Hourly Rate: ~US $200-300/hr. (per one source)
Employees: ~10-49
Location: London/Twickenham, UK
WeAreBrain
WeAreBrain is a technology-driven design agency headquartered in the Netherlands with offices including Ukraine and further afield. While they position themselves as a broader product/design/engineering firm, their UX research capabilities make them a solid pick when you want research plus design and engineering all under one roof, for example, building SaaS products where user research leads seamlessly into UI and development. The breadth of services means you might get more than just pure UX research, which can be a benefit or a distraction depending on your focus.
Quick Points:
Services Offered: UX Research, Product Design, Software Engineering
Hourly Rate: ~US $100-200/hr.
Employees: 70+
Location: Netherlands (with other offices)
EGGS Design
EGGS Design, based in Oslo, Norway, specializes in cross-disciplinary design including UX and service design. Their approach integrates user research, interaction design and organizational change, making them a strong option if your product comes with service or hardware components, or broader ecosystem needs beyond simply a web or mobile app. Their Scandinavian base also means they are well-versed in inclusive design, accessibility and advanced user-behavior studies.
Quick Points:
Services Offered: UX Research, Interaction & Service Design
Hourly Rate: (public rate not easily available)
Employees: 80+
Location: Oslo, Norway
UX Studio
Based in Budapest, Hungary, UX Studio stands out for its research-first mindset, working mainly with digital product companies and SaaS platforms. Their process is built to understand workflows, user motivations and product-market fit rather than just interface polish. They emphasize dedicated researcher-designer teams, lean usability testing and embedded partnerships with clients’ product teams. For companies targeting European and global markets, their multilingual team offers a strong blend of regional insight and product discipline.
Overall, if you’re looking to deeply integrate research into your product-design cycle rather than using research as an afterthought, UX Studio is a compelling option.
Quick Points:
Services Offered: UX Research (interviews, surveys, usability testing), UX/UI Design, Product Strategy
Hourly Rate: ~US $50-99/hr.
Employees: ~50-99
Location: Budapest, Hungary
Cyber‑Duck
Cyber-Duck is a UK-based digital transformation and UX agency (Elstree/Hertfordshire) that was founded in 2005. They bring process discipline to UX research, with structured usability testing, stakeholder workshops and a focus on regulated sectors like finance and public services. Their user-research offering is robust, emphasizing methodologies to minimize bias and include diverse user profiles. For enterprises that must integrate deep user research, accessibility or enterprise-grade requirements, Cyber-Duck is a strong candidate. The team size, credentials and accreditation make it a reliable pick when risk and standards matter.
Quick Points:
Services Offered: UX Research, Digital Strategy, Software/UX Development
Hourly Rate: ~US $100-149/hr.
Employees: ~50-249
Location: London / UK
Make It Clear
Make It Clear is a UK-based agency (Twickenham / London) with strong roots in UX research and usability testing. Their approach is evidence-led: they emphasis understanding your organization's culture, forming strong working relationships, and delivering recommendations based on real data. Their services include benchmarking, UX audits, persona creation, and user-testing programmed. If you're working with institutional clients or products with complex user workflows (education, enterprise software, government tools), Make It Clear’s experience and process maturity make them a logical choice.
Quick Points:
Services Offered: UX Research, Consultancy, Design Retainer
Hourly Rate: ~US $200-300/hr. (per one source)
Employees: ~10-49
Location: London/Twickenham, UK
WeAreBrain
WeAreBrain is a technology-driven design agency headquartered in the Netherlands with offices including Ukraine and further afield. While they position themselves as a broader product/design/engineering firm, their UX research capabilities make them a solid pick when you want research plus design and engineering all under one roof, for example, building SaaS products where user research leads seamlessly into UI and development. The breadth of services means you might get more than just pure UX research, which can be a benefit or a distraction depending on your focus.
Quick Points:
Services Offered: UX Research, Product Design, Software Engineering
Hourly Rate: ~US $100-200/hr.
Employees: 70+
Location: Netherlands (with other offices)
EGGS Design
EGGS Design, based in Oslo, Norway, specializes in cross-disciplinary design including UX and service design. Their approach integrates user research, interaction design and organizational change, making them a strong option if your product comes with service or hardware components, or broader ecosystem needs beyond simply a web or mobile app. Their Scandinavian base also means they are well-versed in inclusive design, accessibility and advanced user-behavior studies.
Quick Points:
Services Offered: UX Research, Interaction & Service Design
Hourly Rate: (public rate not easily available)
Employees: 80+
Location: Oslo, Norway
Thiga
Thiga is a Paris-headquartered product design consultancy with strong UX research foundations. They specialize in product strategy, user research and agile design execution. Their positioning is more than just research, they help organizations embed product-thinking, define discovery, and align teams for product growth. For startups or scale-ups in the French market (or wider Francophone region) who want research-led product design rather than one-off usability tests, Thiga is worth considering.
Quick Points:
Services Offered: UX Research, Product Strategy, Design Sprints
Hourly Rate: (specific public rate not found)
Employees: ~50-200
Location: Paris, France (also Madrid)
UX‑Republic
UX-Republic is a French UX-focused firm offering full-service UX research and design: user journey mapping, usability testing, inclusive design audits. They are ideal if you are targeting markets in France (or French-speaking markets) or have accessibility/inclusion mandates tied to your product. Their team spans multiple offices in France and Belgium, and they have solid credentials in UX research.
Quick Points:
Services Offered: UX Research, Strategy, Accessibility Audits
Hourly Rate: (not publicly specified)
Employees: ~100+
Location: France & Belgium
Mormedi
Mormedi is a Madrid-based innovation and design consultancy with strong service and user-centered design credentials. While not exclusively UX research-only, their multi-disciplinary team (anthropologists, strategists, UX/UI designers) gives them a broader lens for user research that touches on product, service and spatial design. If you have a product with hardware, environment or service-channel components (for example IoT, retail kiosk, enterprise device), Mormedi can cover those richer angles.
Quick Points:
Services Offered: UX Research, Service Design, Business Model Innovation
Hourly Rate: (not clearly published)
Employees: ~25
Location: Madrid, Spain
Dept
Dept is a Netherlands-born digital consultancy with a large European footprint and strong UX research & design capability. If you’re working with digital platforms, growth initiatives or needing research + design + marketing integration, Dept offers a holistic capability with UX research at its core. Because of its larger scale, it may be more suited to bigger programs rather than lean one-off studies, but that might be exactly what you are looking for.
Quick Points:
Services Offered: UX Research, UX/UI Design, Marketing Tech, Product Development
Hourly Rate: (not publicly specified)
Employees: (large scale consultancy)
Location: Netherlands (and Europe)
Sapio Research
Sapio Research, headquartered in London, bridges UX and market research, helping tech and B2B companies validate products, test audiences and combine behavioral user research with brand strategy. Their strength is mixing qualitative & quantitative research with UX implications, making them ideal if you’re looking for insight-driven product decisions rather than pure interface work. For multilingual, multinational research across Europe, they can handle broad recruitment, survey design and trend-spotting for product innovation.
Quick Points:
Services Offered: UX Research, Market Research, Audience Insight, Brand/Content Strategy
Hourly Rate: ~US $150-199/hr.
Employees: ~2-9
Location: London, UK
Conclusion
Choosing the right UX research agencies in Europe isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences. When selecting for the European region, pay close attention to regional user nuances (languages, cultural behaviours), research depth (qualitative + quantitative), clarity around deliverables and how the agency ties research to business goals. Done well, you’re not just getting an agency, you’re getting a partner who helps your product resonate with real users across Europe.
Thiga
Thiga is a Paris-headquartered product design consultancy with strong UX research foundations. They specialize in product strategy, user research and agile design execution. Their positioning is more than just research, they help organizations embed product-thinking, define discovery, and align teams for product growth. For startups or scale-ups in the French market (or wider Francophone region) who want research-led product design rather than one-off usability tests, Thiga is worth considering.
Quick Points:
Services Offered: UX Research, Product Strategy, Design Sprints
Hourly Rate: (specific public rate not found)
Employees: ~50-200
Location: Paris, France (also Madrid)
UX‑Republic
UX-Republic is a French UX-focused firm offering full-service UX research and design: user journey mapping, usability testing, inclusive design audits. They are ideal if you are targeting markets in France (or French-speaking markets) or have accessibility/inclusion mandates tied to your product. Their team spans multiple offices in France and Belgium, and they have solid credentials in UX research.
Quick Points:
Services Offered: UX Research, Strategy, Accessibility Audits
Hourly Rate: (not publicly specified)
Employees: ~100+
Location: France & Belgium
Mormedi
Mormedi is a Madrid-based innovation and design consultancy with strong service and user-centered design credentials. While not exclusively UX research-only, their multi-disciplinary team (anthropologists, strategists, UX/UI designers) gives them a broader lens for user research that touches on product, service and spatial design. If you have a product with hardware, environment or service-channel components (for example IoT, retail kiosk, enterprise device), Mormedi can cover those richer angles.
Quick Points:
Services Offered: UX Research, Service Design, Business Model Innovation
Hourly Rate: (not clearly published)
Employees: ~25
Location: Madrid, Spain
Dept
Dept is a Netherlands-born digital consultancy with a large European footprint and strong UX research & design capability. If you’re working with digital platforms, growth initiatives or needing research + design + marketing integration, Dept offers a holistic capability with UX research at its core. Because of its larger scale, it may be more suited to bigger programs rather than lean one-off studies, but that might be exactly what you are looking for.
Quick Points:
Services Offered: UX Research, UX/UI Design, Marketing Tech, Product Development
Hourly Rate: (not publicly specified)
Employees: (large scale consultancy)
Location: Netherlands (and Europe)
Sapio Research
Sapio Research, headquartered in London, bridges UX and market research, helping tech and B2B companies validate products, test audiences and combine behavioral user research with brand strategy. Their strength is mixing qualitative & quantitative research with UX implications, making them ideal if you’re looking for insight-driven product decisions rather than pure interface work. For multilingual, multinational research across Europe, they can handle broad recruitment, survey design and trend-spotting for product innovation.
Quick Points:
Services Offered: UX Research, Market Research, Audience Insight, Brand/Content Strategy
Hourly Rate: ~US $150-199/hr.
Employees: ~2-9
Location: London, UK
Conclusion
Choosing the right UX research agencies in Europe isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences. When selecting for the European region, pay close attention to regional user nuances (languages, cultural behaviours), research depth (qualitative + quantitative), clarity around deliverables and how the agency ties research to business goals. Done well, you’re not just getting an agency, you’re getting a partner who helps your product resonate with real users across Europe.
Thiga
Thiga is a Paris-headquartered product design consultancy with strong UX research foundations. They specialize in product strategy, user research and agile design execution. Their positioning is more than just research, they help organizations embed product-thinking, define discovery, and align teams for product growth. For startups or scale-ups in the French market (or wider Francophone region) who want research-led product design rather than one-off usability tests, Thiga is worth considering.
Quick Points:
Services Offered: UX Research, Product Strategy, Design Sprints
Hourly Rate: (specific public rate not found)
Employees: ~50-200
Location: Paris, France (also Madrid)
UX‑Republic
UX-Republic is a French UX-focused firm offering full-service UX research and design: user journey mapping, usability testing, inclusive design audits. They are ideal if you are targeting markets in France (or French-speaking markets) or have accessibility/inclusion mandates tied to your product. Their team spans multiple offices in France and Belgium, and they have solid credentials in UX research.
Quick Points:
Services Offered: UX Research, Strategy, Accessibility Audits
Hourly Rate: (not publicly specified)
Employees: ~100+
Location: France & Belgium
Mormedi
Mormedi is a Madrid-based innovation and design consultancy with strong service and user-centered design credentials. While not exclusively UX research-only, their multi-disciplinary team (anthropologists, strategists, UX/UI designers) gives them a broader lens for user research that touches on product, service and spatial design. If you have a product with hardware, environment or service-channel components (for example IoT, retail kiosk, enterprise device), Mormedi can cover those richer angles.
Quick Points:
Services Offered: UX Research, Service Design, Business Model Innovation
Hourly Rate: (not clearly published)
Employees: ~25
Location: Madrid, Spain
Dept
Dept is a Netherlands-born digital consultancy with a large European footprint and strong UX research & design capability. If you’re working with digital platforms, growth initiatives or needing research + design + marketing integration, Dept offers a holistic capability with UX research at its core. Because of its larger scale, it may be more suited to bigger programs rather than lean one-off studies, but that might be exactly what you are looking for.
Quick Points:
Services Offered: UX Research, UX/UI Design, Marketing Tech, Product Development
Hourly Rate: (not publicly specified)
Employees: (large scale consultancy)
Location: Netherlands (and Europe)
Sapio Research
Sapio Research, headquartered in London, bridges UX and market research, helping tech and B2B companies validate products, test audiences and combine behavioral user research with brand strategy. Their strength is mixing qualitative & quantitative research with UX implications, making them ideal if you’re looking for insight-driven product decisions rather than pure interface work. For multilingual, multinational research across Europe, they can handle broad recruitment, survey design and trend-spotting for product innovation.
Quick Points:
Services Offered: UX Research, Market Research, Audience Insight, Brand/Content Strategy
Hourly Rate: ~US $150-199/hr.
Employees: ~2-9
Location: London, UK
Conclusion
Choosing the right UX research agencies in Europe isn’t just about great visuals, it’s also about understanding workflows, user behavior, and business outcomes. The right team will help you drive signups, boost retention, and simplify complex experiences. When selecting for the European region, pay close attention to regional user nuances (languages, cultural behaviours), research depth (qualitative + quantitative), clarity around deliverables and how the agency ties research to business goals. Done well, you’re not just getting an agency, you’re getting a partner who helps your product resonate with real users across Europe.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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