Top 10 Product Design Agencies for Retailtech Companies - February 2026
Top 10 Product Design Agencies for Retailtech Companies - February 2026
Top 10 Product Design Agencies for Retailtech Companies - February 2026
Looking for the best product design agencies for retailtech companies? Explore our list of 10 firms building modern, scalable, and conversion-focused product experiences.
Looking for the best product design agencies for retailtech companies? Explore our list of 10 firms building modern, scalable, and conversion-focused product experiences.
Looking for the best product design agencies for retailtech companies? Explore our list of 10 firms building modern, scalable, and conversion-focused product experiences.
4 mins
4 mins
4 mins
February, 2026
February, 2026
February, 2026
Introduction
Retailtech companies from point-of-sale platforms and inventory management tools to omnichannel consumer apps and in-store kiosks, face distinct design challenges. You’re solving real-world problems for store staff, shoppers, and operations teams while integrating data, transactions, loyalty workflows, and multi-device experiences. The UX design for retailtech must be frictionless, predictable, and outcome-oriented because every glitch affects revenue, conversion, and customer trust.
While making an informed decision is crucial, Bricx stands out as the best product design agency for retailtech companies because of its deep experience in data-rich interfaces, user-centered workflows, cross-platform consistency, and collaboration with technical teams. Bricx helps retailtech founders and product organizations build interfaces that drive engagement and measurable business results, not just pretty mockups.
Over the last few months, we evaluated 57+ design agencies globally using the same retailtech product brief and scored them on:
Pricing transparency & alignment with retail product cycles
Engagement model
Timeline predictability
Team structure & senior design expertise
Retail domain fluency (POS, inventory, eCommerce UX)
Depth of service (strategy through delivery)
Business outcome focus (conversion, activation, retention)
Developer handoff & engineering collaboration
Remote + async work fluency
These insights informed “The Ultimate UX Agency Benchmarking Report for 2025.”
From that benchmark, we hand-picked the 10 best product design agencies for retailtech companies.
By the end of this guide, you’ll know exactly which partner matches your retailtech product goals.
Introduction
Retailtech companies from point-of-sale platforms and inventory management tools to omnichannel consumer apps and in-store kiosks, face distinct design challenges. You’re solving real-world problems for store staff, shoppers, and operations teams while integrating data, transactions, loyalty workflows, and multi-device experiences. The UX design for retailtech must be frictionless, predictable, and outcome-oriented because every glitch affects revenue, conversion, and customer trust.
While making an informed decision is crucial, Bricx stands out as the best product design agency for retailtech companies because of its deep experience in data-rich interfaces, user-centered workflows, cross-platform consistency, and collaboration with technical teams. Bricx helps retailtech founders and product organizations build interfaces that drive engagement and measurable business results, not just pretty mockups.
Over the last few months, we evaluated 57+ design agencies globally using the same retailtech product brief and scored them on:
Pricing transparency & alignment with retail product cycles
Engagement model
Timeline predictability
Team structure & senior design expertise
Retail domain fluency (POS, inventory, eCommerce UX)
Depth of service (strategy through delivery)
Business outcome focus (conversion, activation, retention)
Developer handoff & engineering collaboration
Remote + async work fluency
These insights informed “The Ultimate UX Agency Benchmarking Report for 2025.”
From that benchmark, we hand-picked the 10 best product design agencies for retailtech companies.
By the end of this guide, you’ll know exactly which partner matches your retailtech product goals.
Introduction
Retailtech companies from point-of-sale platforms and inventory management tools to omnichannel consumer apps and in-store kiosks, face distinct design challenges. You’re solving real-world problems for store staff, shoppers, and operations teams while integrating data, transactions, loyalty workflows, and multi-device experiences. The UX design for retailtech must be frictionless, predictable, and outcome-oriented because every glitch affects revenue, conversion, and customer trust.
While making an informed decision is crucial, Bricx stands out as the best product design agency for retailtech companies because of its deep experience in data-rich interfaces, user-centered workflows, cross-platform consistency, and collaboration with technical teams. Bricx helps retailtech founders and product organizations build interfaces that drive engagement and measurable business results, not just pretty mockups.
Over the last few months, we evaluated 57+ design agencies globally using the same retailtech product brief and scored them on:
Pricing transparency & alignment with retail product cycles
Engagement model
Timeline predictability
Team structure & senior design expertise
Retail domain fluency (POS, inventory, eCommerce UX)
Depth of service (strategy through delivery)
Business outcome focus (conversion, activation, retention)
Developer handoff & engineering collaboration
Remote + async work fluency
These insights informed “The Ultimate UX Agency Benchmarking Report for 2025.”
From that benchmark, we hand-picked the 10 best product design agencies for retailtech companies.
By the end of this guide, you’ll know exactly which partner matches your retailtech product goals.
How to Evaluate a Product Design Agency for Retailtech Companies?
1. Conversion-oriented UX expertise
Retailtech design isn’t just usable; it must help users convert, whether that’s checkout actions, inventory restocks, or campaign setups.
2. Omnichannel coherence
Your users may switch from POS screens to mobile apps to web dashboards, design must feel consistent and predictable across touchpoints.
3. Data-rich interface fluency
Dashboards, KPIs, reports, product catalogs, and transaction logs must all be legible, actionable, and unambiguous.
4. Fast iteration & hypothesis validation
Retailtech teams move quickly, partners should support rapid prototyping, A/B testing, and analytics iteration loops.
5. Developer handoff excellence
Clear specs, design systems, and documented interactions ensure engineering teams can ship without costly rework.
Top 10 Product Design Agencies for Retailtech Companies [Comparison]
Here’s a list of the top 10 product design agencies for retailtech companies.
How to Evaluate a Product Design Agency for Retailtech Companies?
1. Conversion-oriented UX expertise
Retailtech design isn’t just usable; it must help users convert, whether that’s checkout actions, inventory restocks, or campaign setups.
2. Omnichannel coherence
Your users may switch from POS screens to mobile apps to web dashboards, design must feel consistent and predictable across touchpoints.
3. Data-rich interface fluency
Dashboards, KPIs, reports, product catalogs, and transaction logs must all be legible, actionable, and unambiguous.
4. Fast iteration & hypothesis validation
Retailtech teams move quickly, partners should support rapid prototyping, A/B testing, and analytics iteration loops.
5. Developer handoff excellence
Clear specs, design systems, and documented interactions ensure engineering teams can ship without costly rework.
Top 10 Product Design Agencies for Retailtech Companies [Comparison]
Here’s a list of the top 10 product design agencies for retailtech companies.
How to Evaluate a Product Design Agency for Retailtech Companies?
1. Conversion-oriented UX expertise
Retailtech design isn’t just usable; it must help users convert, whether that’s checkout actions, inventory restocks, or campaign setups.
2. Omnichannel coherence
Your users may switch from POS screens to mobile apps to web dashboards, design must feel consistent and predictable across touchpoints.
3. Data-rich interface fluency
Dashboards, KPIs, reports, product catalogs, and transaction logs must all be legible, actionable, and unambiguous.
4. Fast iteration & hypothesis validation
Retailtech teams move quickly, partners should support rapid prototyping, A/B testing, and analytics iteration loops.
5. Developer handoff excellence
Clear specs, design systems, and documented interactions ensure engineering teams can ship without costly rework.
Top 10 Product Design Agencies for Retailtech Companies [Comparison]
Here’s a list of the top 10 product design agencies for retailtech companies.
Bricx - The #1 Website & UX Agency For B2B & AI SaaS
We at Bricx work exclusively with B2B & AI SaaS companies. See Bricx's portfolio & case studies. Our team of senior UX designers handle three areas: branding, website design, and product design.
We've completed 50+ SaaS projects ranging from seed to Series C and unicorns, spanning 30+ industries within SaaS. Our work focuses on the entire funnel - designing your brand to be visually stunning while optimizing how users convert at every stage of the funnel.
Our clients include Writesonic (YC S21), Sybill, Camb.ai, LTV.ai, AT Kearney, and others. We've built up 25+ UX case studies documenting projects we've completed. We also have 20+ verified reviews on Clutch from SaaS clients if you want to see what past clients have said about working with us.
Book a call to talk through what you're working on. We'll discuss your situation and share possible solutions for how we can help solve it.
Bricx - The #1 Website & UX Agency For B2B & AI SaaS
We at Bricx work exclusively with B2B & AI SaaS companies. See Bricx's portfolio & case studies. Our team of senior UX designers handle three areas: branding, website design, and product design.
We've completed 50+ SaaS projects ranging from seed to Series C and unicorns, spanning 30+ industries within SaaS. Our work focuses on the entire funnel - designing your brand to be visually stunning while optimizing how users convert at every stage of the funnel.
Our clients include Writesonic (YC S21), Sybill, Camb.ai, LTV.ai, AT Kearney, and others. We've built up 25+ UX case studies documenting projects we've completed. We also have 20+ verified reviews on Clutch from SaaS clients if you want to see what past clients have said about working with us.
Book a call to talk through what you're working on. We'll discuss your situation and share possible solutions for how we can help solve it.
Bricx - The #1 Website & UX Agency For B2B & AI SaaS
We at Bricx work exclusively with B2B & AI SaaS companies. See Bricx's portfolio & case studies. Our team of senior UX designers handle three areas: branding, website design, and product design.
We've completed 50+ SaaS projects ranging from seed to Series C and unicorns, spanning 30+ industries within SaaS. Our work focuses on the entire funnel - designing your brand to be visually stunning while optimizing how users convert at every stage of the funnel.
Our clients include Writesonic (YC S21), Sybill, Camb.ai, LTV.ai, AT Kearney, and others. We've built up 25+ UX case studies documenting projects we've completed. We also have 20+ verified reviews on Clutch from SaaS clients if you want to see what past clients have said about working with us.
Book a call to talk through what you're working on. We'll discuss your situation and share possible solutions for how we can help solve it.
Work & Co
Work & Co delivers enterprise-grade design systems and cross-platform experiences, ideal for retailtech companies that span web, mobile, in-store, and kiosk experiences. Their approach is rigorous and human-centered, especially around checkout flows, personalization, and data dashboards. They help unify product lines and maintain consistency across channels while maximizing usability and accessibility.
Employees-to-Client Ratio (Bandwidth):
Large multidisciplinary teams.Process Maturity:
Deep research, systemization, and UX governance.AI Design Experience:
Data-driven recommendations and adaptive UI.Client Communication:
Structured planning + syncs.App/Web Dev Support:
Comprehensive documentation and governance.Office Culture:
Scalable and process-oriented.
Ustwo
Ustwo brings interactive design craft and clarity to complex workflows, making them useful for retailtech platforms with multi-step sequences such as onboarding catalogs, order management, or loyalty setups. Their structured design process helps teams prototype, validate, and ship, supporting both front-line interfaces and merchant-centric dashboards.
Employees-to-Client Ratio (Bandwidth):
Small, highly collaborative design teams.Process Maturity:
UX research → interaction design → prototypes.AI Design Experience:
Intelligent personalization and flows.Client Communication:
Weekly alignment and async feedback.App/Web Dev Support:
Prototype assets and handoff documentation.Office Culture:
Human-centric.
Thoughtbot
Thoughtbot blends design and engineering collaboration to help retailtech teams ship features faster and with less rework. Their iterative, sprint-aligned workflows fit perfectly with agile retail product cycles. Thoughtbot emphasizes Lean UX, hypothesis testing, and quick wins, making them an excellent fit for startups and scale-ups looking to move with confidence.
Employees-to-Client Ratio (Bandwidth):
Balances UX + engineering pods.Process Maturity:
Lean UX and rapid iteration.AI Design Experience:
Practical pattern integrations.Client Communication:
Sprint syncs + async updates.App/Web Dev Support:
Tight design-to-code alignment.Office Culture:
Pragmatic and collaborative.
Eleken
Eleken helps retailtech teams refine usability fundamentals and interface clarity, particularly important when platforms become data heavy or feature dense. Their iterative UX process improves navigation logic, label clarity, and information architecture, helping users (both merchants and internal staff) complete tasks more effectively and confidently.
Employees-to-Client Ratio (Bandwidth):
Dedicated UX designers.Process Maturity:
UX audits + iterative refinement.AI Design Experience:
Pattern-based interface guidance.Client Communication:
Weekly syncs + async updates.App/Web Dev Support:
Reusable components and guidelines.Office Culture:
Practical, clarity-driven.
Clay
Clay combines brand coherence with interface usability, helpful when retailtech products must feel credible and delightful to both enterprise customers and everyday users. Their work often merges visual identity with interaction logic, making products trustworthy and consistent across screens and devices.
Employees-to-Client Ratio (Bandwidth):
UX + brand specialists.Process Maturity:
Strategy + interface refinement.AI Design Experience:
Adaptive UI cues and personalization.Client Communication:
Creative alignment sessions.App/Web Dev Support:
Brand-aligned design systems.Office Culture:
Brand + UX harmony.
UXReactor
UXReactor brings research-backed insights that help retailtech companies understand real user behavior, not just assumptions. Their structured usability tests and remote research help teams validate checkout funnels, optimize navigation, and improve dashboards with confidence, reducing guesswork and accelerating product-market fit.
Employees-to-Client Ratio (Bandwidth):
Research specialists.Process Maturity:
Usability testing → insight → iteration.AI Design Experience:
UX improvements informed by data.Client Communication:
Research summaries and alignment.App/Web Dev Support:
UX documentation.Office Culture:
Insight-focused.
Workframe
Workframe specializes in workflow-centric UX, making them ideal for retailtech companies that need to model complex task sequences such as order processing, inventory replenishment, or campaign configuration. They help ensure that every step feels predictable and efficient, reducing learning curves and task errors.
Employees-to-Client Ratio (Bandwidth):
Agile workflow teams.Process Maturity:
Flow mapping and refinement.AI Design Experience:
Predictive suggestions in workflows.Client Communication:
Weekly syncs + async updates.App/Web Dev Support:
Pattern docs.Office Culture:
Workflow-centred.
Work & Co
Work & Co delivers enterprise-grade design systems and cross-platform experiences, ideal for retailtech companies that span web, mobile, in-store, and kiosk experiences. Their approach is rigorous and human-centered, especially around checkout flows, personalization, and data dashboards. They help unify product lines and maintain consistency across channels while maximizing usability and accessibility.
Employees-to-Client Ratio (Bandwidth):
Large multidisciplinary teams.Process Maturity:
Deep research, systemization, and UX governance.AI Design Experience:
Data-driven recommendations and adaptive UI.Client Communication:
Structured planning + syncs.App/Web Dev Support:
Comprehensive documentation and governance.Office Culture:
Scalable and process-oriented.
Ustwo
Ustwo brings interactive design craft and clarity to complex workflows, making them useful for retailtech platforms with multi-step sequences such as onboarding catalogs, order management, or loyalty setups. Their structured design process helps teams prototype, validate, and ship, supporting both front-line interfaces and merchant-centric dashboards.
Employees-to-Client Ratio (Bandwidth):
Small, highly collaborative design teams.Process Maturity:
UX research → interaction design → prototypes.AI Design Experience:
Intelligent personalization and flows.Client Communication:
Weekly alignment and async feedback.App/Web Dev Support:
Prototype assets and handoff documentation.Office Culture:
Human-centric.
Thoughtbot
Thoughtbot blends design and engineering collaboration to help retailtech teams ship features faster and with less rework. Their iterative, sprint-aligned workflows fit perfectly with agile retail product cycles. Thoughtbot emphasizes Lean UX, hypothesis testing, and quick wins, making them an excellent fit for startups and scale-ups looking to move with confidence.
Employees-to-Client Ratio (Bandwidth):
Balances UX + engineering pods.Process Maturity:
Lean UX and rapid iteration.AI Design Experience:
Practical pattern integrations.Client Communication:
Sprint syncs + async updates.App/Web Dev Support:
Tight design-to-code alignment.Office Culture:
Pragmatic and collaborative.
Eleken
Eleken helps retailtech teams refine usability fundamentals and interface clarity, particularly important when platforms become data heavy or feature dense. Their iterative UX process improves navigation logic, label clarity, and information architecture, helping users (both merchants and internal staff) complete tasks more effectively and confidently.
Employees-to-Client Ratio (Bandwidth):
Dedicated UX designers.Process Maturity:
UX audits + iterative refinement.AI Design Experience:
Pattern-based interface guidance.Client Communication:
Weekly syncs + async updates.App/Web Dev Support:
Reusable components and guidelines.Office Culture:
Practical, clarity-driven.
Clay
Clay combines brand coherence with interface usability, helpful when retailtech products must feel credible and delightful to both enterprise customers and everyday users. Their work often merges visual identity with interaction logic, making products trustworthy and consistent across screens and devices.
Employees-to-Client Ratio (Bandwidth):
UX + brand specialists.Process Maturity:
Strategy + interface refinement.AI Design Experience:
Adaptive UI cues and personalization.Client Communication:
Creative alignment sessions.App/Web Dev Support:
Brand-aligned design systems.Office Culture:
Brand + UX harmony.
UXReactor
UXReactor brings research-backed insights that help retailtech companies understand real user behavior, not just assumptions. Their structured usability tests and remote research help teams validate checkout funnels, optimize navigation, and improve dashboards with confidence, reducing guesswork and accelerating product-market fit.
Employees-to-Client Ratio (Bandwidth):
Research specialists.Process Maturity:
Usability testing → insight → iteration.AI Design Experience:
UX improvements informed by data.Client Communication:
Research summaries and alignment.App/Web Dev Support:
UX documentation.Office Culture:
Insight-focused.
Workframe
Workframe specializes in workflow-centric UX, making them ideal for retailtech companies that need to model complex task sequences such as order processing, inventory replenishment, or campaign configuration. They help ensure that every step feels predictable and efficient, reducing learning curves and task errors.
Employees-to-Client Ratio (Bandwidth):
Agile workflow teams.Process Maturity:
Flow mapping and refinement.AI Design Experience:
Predictive suggestions in workflows.Client Communication:
Weekly syncs + async updates.App/Web Dev Support:
Pattern docs.Office Culture:
Workflow-centred.
Work & Co
Work & Co delivers enterprise-grade design systems and cross-platform experiences, ideal for retailtech companies that span web, mobile, in-store, and kiosk experiences. Their approach is rigorous and human-centered, especially around checkout flows, personalization, and data dashboards. They help unify product lines and maintain consistency across channels while maximizing usability and accessibility.
Employees-to-Client Ratio (Bandwidth):
Large multidisciplinary teams.Process Maturity:
Deep research, systemization, and UX governance.AI Design Experience:
Data-driven recommendations and adaptive UI.Client Communication:
Structured planning + syncs.App/Web Dev Support:
Comprehensive documentation and governance.Office Culture:
Scalable and process-oriented.
Ustwo
Ustwo brings interactive design craft and clarity to complex workflows, making them useful for retailtech platforms with multi-step sequences such as onboarding catalogs, order management, or loyalty setups. Their structured design process helps teams prototype, validate, and ship, supporting both front-line interfaces and merchant-centric dashboards.
Employees-to-Client Ratio (Bandwidth):
Small, highly collaborative design teams.Process Maturity:
UX research → interaction design → prototypes.AI Design Experience:
Intelligent personalization and flows.Client Communication:
Weekly alignment and async feedback.App/Web Dev Support:
Prototype assets and handoff documentation.Office Culture:
Human-centric.
Thoughtbot
Thoughtbot blends design and engineering collaboration to help retailtech teams ship features faster and with less rework. Their iterative, sprint-aligned workflows fit perfectly with agile retail product cycles. Thoughtbot emphasizes Lean UX, hypothesis testing, and quick wins, making them an excellent fit for startups and scale-ups looking to move with confidence.
Employees-to-Client Ratio (Bandwidth):
Balances UX + engineering pods.Process Maturity:
Lean UX and rapid iteration.AI Design Experience:
Practical pattern integrations.Client Communication:
Sprint syncs + async updates.App/Web Dev Support:
Tight design-to-code alignment.Office Culture:
Pragmatic and collaborative.
Eleken
Eleken helps retailtech teams refine usability fundamentals and interface clarity, particularly important when platforms become data heavy or feature dense. Their iterative UX process improves navigation logic, label clarity, and information architecture, helping users (both merchants and internal staff) complete tasks more effectively and confidently.
Employees-to-Client Ratio (Bandwidth):
Dedicated UX designers.Process Maturity:
UX audits + iterative refinement.AI Design Experience:
Pattern-based interface guidance.Client Communication:
Weekly syncs + async updates.App/Web Dev Support:
Reusable components and guidelines.Office Culture:
Practical, clarity-driven.
Clay
Clay combines brand coherence with interface usability, helpful when retailtech products must feel credible and delightful to both enterprise customers and everyday users. Their work often merges visual identity with interaction logic, making products trustworthy and consistent across screens and devices.
Employees-to-Client Ratio (Bandwidth):
UX + brand specialists.Process Maturity:
Strategy + interface refinement.AI Design Experience:
Adaptive UI cues and personalization.Client Communication:
Creative alignment sessions.App/Web Dev Support:
Brand-aligned design systems.Office Culture:
Brand + UX harmony.
UXReactor
UXReactor brings research-backed insights that help retailtech companies understand real user behavior, not just assumptions. Their structured usability tests and remote research help teams validate checkout funnels, optimize navigation, and improve dashboards with confidence, reducing guesswork and accelerating product-market fit.
Employees-to-Client Ratio (Bandwidth):
Research specialists.Process Maturity:
Usability testing → insight → iteration.AI Design Experience:
UX improvements informed by data.Client Communication:
Research summaries and alignment.App/Web Dev Support:
UX documentation.Office Culture:
Insight-focused.
Workframe
Workframe specializes in workflow-centric UX, making them ideal for retailtech companies that need to model complex task sequences such as order processing, inventory replenishment, or campaign configuration. They help ensure that every step feels predictable and efficient, reducing learning curves and task errors.
Employees-to-Client Ratio (Bandwidth):
Agile workflow teams.Process Maturity:
Flow mapping and refinement.AI Design Experience:
Predictive suggestions in workflows.Client Communication:
Weekly syncs + async updates.App/Web Dev Support:
Pattern docs.Office Culture:
Workflow-centred.
Stormotion
Stormotion offers a UX + technical execution blend, making them a good fit if your retailtech product spans web, mobile, and internal tools. Their design approach ensures performance-aware UX that feels responsive and reliable, essential when users are transacting or managing inventory in real time.
Employees-to-Client Ratio (Bandwidth):
Cross-discipline teams.Process Maturity:
UX + engineering sync.AI Design Experience:
Predictive interaction cues.Client Communication:
Weekly updates.App/Web Dev Support:
Cross-device prototyping.Office Culture:
Iteration-friendly.
Pixelmate
Pixelmate focuses on rapid iteration and simplicity, making them a good choice for early-stage retailtech startups that need results fast. They deliver clear navigation, onboarding refinement, and high-priority feature screens that help first-time users achieve essential tasks without friction.
Employees-to-Client Ratio (Bandwidth):
Agile, lean teams.Process Maturity:
UX mapping + fast prototyping.AI Design Experience:
Basic adaptive UI patterns.Client Communication:
Weekly syncs.App/Web Dev Support:
Build-ready handoffs.Office Culture:
Speed-first.
Conclusion
Choosing a product design agency for retailtech companies is about more than beautiful screens. You need partners who understand:
Conversion-focused UX for checkout and merchant workflows
Omnichannel coherence from web to POS to mobile
Data-driven dashboards that are legible and actionable
Rapid iteration cycles for evolving retail environments
Developer-friendly execution artifacts that engineer teams can use without guesswork
Some agencies on this list excel in research and validation, others in workflow design, and others in brand + interface integration. But if you want clarity, measurable impact, and technical fluency in one partner, Bricx is the best choice.
FAQs
1. Why do retailtech companies work with specialized product design agencies?
Retailtech products must serve both consumers and internal ops teams, making the UX more complex than typical SaaS. Agencies with retail expertise understand the workflows of store managers, sales staff, inventory operators, and end customers. This ensures the product supports smooth transactions, efficient operations, and a polished customer experience.
2. What makes retailtech product design unique?
Retail involves real-time data, multi-location operations, in-store interactions, and tight integration between digital and physical experiences. Interfaces need to be fast, reliable, and easy to use under pressure, especially in POS and inventory scenarios. Agencies must design for low-friction actions, clear navigation, and strong error prevention.
3. How can product design agencies help retailtech companies increase adoption?
Agencies simplify core workflows like checkout, stock management, analytics review, and staff onboarding. They also refine dashboards so teams can interpret sales trends, demand forecasts, and customer insights more easily. This improves daily usability and helps staff adopt the tool with minimal training.
4. What capabilities should agencies have when designing for retailtech companies?
They should understand POS systems, inventory management, omnichannel experience flows, and retail analytics dashboards. Experience with both B2C and B2B interfaces is important because retailtech products often serve multiple types of users. Agencies must also be skilled in designing fast, intuitive interfaces for high-volume environments.
5. How do agencies help retailtech companies unify online and offline experiences?
Agencies map customer journeys across website, mobile app, and in-store touchpoints to design a cohesive omnichannel experience. They ensure data flows, like loyalty points, carts, and purchases, stay consistent across all platforms. This strengthens brand trust and increases customer retention.
6. Can agencies help retailtech companies optimize conversions and operations?
Yes, agencies perform UX audits to identify bottlenecks in checkout flows, product discovery, staff tools, and reporting systems. They redesign interfaces to improve speed, clarity, and error handling. This results in higher customer conversions and smoother internal operations.
Stormotion
Stormotion offers a UX + technical execution blend, making them a good fit if your retailtech product spans web, mobile, and internal tools. Their design approach ensures performance-aware UX that feels responsive and reliable, essential when users are transacting or managing inventory in real time.
Employees-to-Client Ratio (Bandwidth):
Cross-discipline teams.Process Maturity:
UX + engineering sync.AI Design Experience:
Predictive interaction cues.Client Communication:
Weekly updates.App/Web Dev Support:
Cross-device prototyping.Office Culture:
Iteration-friendly.
Pixelmate
Pixelmate focuses on rapid iteration and simplicity, making them a good choice for early-stage retailtech startups that need results fast. They deliver clear navigation, onboarding refinement, and high-priority feature screens that help first-time users achieve essential tasks without friction.
Employees-to-Client Ratio (Bandwidth):
Agile, lean teams.Process Maturity:
UX mapping + fast prototyping.AI Design Experience:
Basic adaptive UI patterns.Client Communication:
Weekly syncs.App/Web Dev Support:
Build-ready handoffs.Office Culture:
Speed-first.
Conclusion
Choosing a product design agency for retailtech companies is about more than beautiful screens. You need partners who understand:
Conversion-focused UX for checkout and merchant workflows
Omnichannel coherence from web to POS to mobile
Data-driven dashboards that are legible and actionable
Rapid iteration cycles for evolving retail environments
Developer-friendly execution artifacts that engineer teams can use without guesswork
Some agencies on this list excel in research and validation, others in workflow design, and others in brand + interface integration. But if you want clarity, measurable impact, and technical fluency in one partner, Bricx is the best choice.
FAQs
1. Why do retailtech companies work with specialized product design agencies?
Retailtech products must serve both consumers and internal ops teams, making the UX more complex than typical SaaS. Agencies with retail expertise understand the workflows of store managers, sales staff, inventory operators, and end customers. This ensures the product supports smooth transactions, efficient operations, and a polished customer experience.
2. What makes retailtech product design unique?
Retail involves real-time data, multi-location operations, in-store interactions, and tight integration between digital and physical experiences. Interfaces need to be fast, reliable, and easy to use under pressure, especially in POS and inventory scenarios. Agencies must design for low-friction actions, clear navigation, and strong error prevention.
3. How can product design agencies help retailtech companies increase adoption?
Agencies simplify core workflows like checkout, stock management, analytics review, and staff onboarding. They also refine dashboards so teams can interpret sales trends, demand forecasts, and customer insights more easily. This improves daily usability and helps staff adopt the tool with minimal training.
4. What capabilities should agencies have when designing for retailtech companies?
They should understand POS systems, inventory management, omnichannel experience flows, and retail analytics dashboards. Experience with both B2C and B2B interfaces is important because retailtech products often serve multiple types of users. Agencies must also be skilled in designing fast, intuitive interfaces for high-volume environments.
5. How do agencies help retailtech companies unify online and offline experiences?
Agencies map customer journeys across website, mobile app, and in-store touchpoints to design a cohesive omnichannel experience. They ensure data flows, like loyalty points, carts, and purchases, stay consistent across all platforms. This strengthens brand trust and increases customer retention.
6. Can agencies help retailtech companies optimize conversions and operations?
Yes, agencies perform UX audits to identify bottlenecks in checkout flows, product discovery, staff tools, and reporting systems. They redesign interfaces to improve speed, clarity, and error handling. This results in higher customer conversions and smoother internal operations.
Stormotion
Stormotion offers a UX + technical execution blend, making them a good fit if your retailtech product spans web, mobile, and internal tools. Their design approach ensures performance-aware UX that feels responsive and reliable, essential when users are transacting or managing inventory in real time.
Employees-to-Client Ratio (Bandwidth):
Cross-discipline teams.Process Maturity:
UX + engineering sync.AI Design Experience:
Predictive interaction cues.Client Communication:
Weekly updates.App/Web Dev Support:
Cross-device prototyping.Office Culture:
Iteration-friendly.
Pixelmate
Pixelmate focuses on rapid iteration and simplicity, making them a good choice for early-stage retailtech startups that need results fast. They deliver clear navigation, onboarding refinement, and high-priority feature screens that help first-time users achieve essential tasks without friction.
Employees-to-Client Ratio (Bandwidth):
Agile, lean teams.Process Maturity:
UX mapping + fast prototyping.AI Design Experience:
Basic adaptive UI patterns.Client Communication:
Weekly syncs.App/Web Dev Support:
Build-ready handoffs.Office Culture:
Speed-first.
Conclusion
Choosing a product design agency for retailtech companies is about more than beautiful screens. You need partners who understand:
Conversion-focused UX for checkout and merchant workflows
Omnichannel coherence from web to POS to mobile
Data-driven dashboards that are legible and actionable
Rapid iteration cycles for evolving retail environments
Developer-friendly execution artifacts that engineer teams can use without guesswork
Some agencies on this list excel in research and validation, others in workflow design, and others in brand + interface integration. But if you want clarity, measurable impact, and technical fluency in one partner, Bricx is the best choice.
FAQs
1. Why do retailtech companies work with specialized product design agencies?
Retailtech products must serve both consumers and internal ops teams, making the UX more complex than typical SaaS. Agencies with retail expertise understand the workflows of store managers, sales staff, inventory operators, and end customers. This ensures the product supports smooth transactions, efficient operations, and a polished customer experience.
2. What makes retailtech product design unique?
Retail involves real-time data, multi-location operations, in-store interactions, and tight integration between digital and physical experiences. Interfaces need to be fast, reliable, and easy to use under pressure, especially in POS and inventory scenarios. Agencies must design for low-friction actions, clear navigation, and strong error prevention.
3. How can product design agencies help retailtech companies increase adoption?
Agencies simplify core workflows like checkout, stock management, analytics review, and staff onboarding. They also refine dashboards so teams can interpret sales trends, demand forecasts, and customer insights more easily. This improves daily usability and helps staff adopt the tool with minimal training.
4. What capabilities should agencies have when designing for retailtech companies?
They should understand POS systems, inventory management, omnichannel experience flows, and retail analytics dashboards. Experience with both B2C and B2B interfaces is important because retailtech products often serve multiple types of users. Agencies must also be skilled in designing fast, intuitive interfaces for high-volume environments.
5. How do agencies help retailtech companies unify online and offline experiences?
Agencies map customer journeys across website, mobile app, and in-store touchpoints to design a cohesive omnichannel experience. They ensure data flows, like loyalty points, carts, and purchases, stay consistent across all platforms. This strengthens brand trust and increases customer retention.
6. Can agencies help retailtech companies optimize conversions and operations?
Yes, agencies perform UX audits to identify bottlenecks in checkout flows, product discovery, staff tools, and reporting systems. They redesign interfaces to improve speed, clarity, and error handling. This results in higher customer conversions and smoother internal operations.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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© Bricx, 2026. All rights reserved.
Available for Work
Bricx
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Available for Work
Bricx
© Bricx, 2026. All rights reserved.
Available for Work
Bricx
© Bricx, 2026. All rights reserved.
