Top 10 SaaS Design Agencies for Retail - December 2025
Top 10 SaaS Design Agencies for Retail - December 2025
Top 10 SaaS Design Agencies for Retail - December 2025
Discover the top 10 SaaS design agencies for retail. Expert UX teams that build conversion-focused experiences for e-commerce and retail platforms.
Discover the top 10 SaaS design agencies for retail. Expert UX teams that build conversion-focused experiences for e-commerce and retail platforms.
Discover the top 10 SaaS design agencies for retail. Expert UX teams that build conversion-focused experiences for e-commerce and retail platforms.
4 mins
4 mins
4 mins
Dec 1, 2025
Dec 1, 2025
Dec 1, 2025
Introduction
If you're looking for top-tier UX design services specifically for retail SaaS platforms, look no further than Bricx Labs. Our expertise is tailored to help retail businesses achieve outstanding results in this niche.
Over the last few months, we spoke to over 57 design agencies globally — ran actual sales calls & made one of the most comprehensive agency comparisons ever done. We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (CRO)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created "The Ultimate UX Agency Benchmarking Report for 2025." Based on our global benchmarks, we handpicked a list of the top 10 SaaS design agencies specializing in retail. By the end, you'll know exactly which agency fits your goals and how they can help.
Introduction
If you're looking for top-tier UX design services specifically for retail SaaS platforms, look no further than Bricx Labs. Our expertise is tailored to help retail businesses achieve outstanding results in this niche.
Over the last few months, we spoke to over 57 design agencies globally — ran actual sales calls & made one of the most comprehensive agency comparisons ever done. We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (CRO)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created "The Ultimate UX Agency Benchmarking Report for 2025." Based on our global benchmarks, we handpicked a list of the top 10 SaaS design agencies specializing in retail. By the end, you'll know exactly which agency fits your goals and how they can help.
Introduction
If you're looking for top-tier UX design services specifically for retail SaaS platforms, look no further than Bricx Labs. Our expertise is tailored to help retail businesses achieve outstanding results in this niche.
Over the last few months, we spoke to over 57 design agencies globally — ran actual sales calls & made one of the most comprehensive agency comparisons ever done. We gave them the same documented project brief & analyzed them based on:
Pricing
Engagement Model
Payment Structure
Timeline
Team Structure
Number of Employees
Domain Expertise
Depth of Service
Business Thinking (CRO)
Client Collaboration
Dev Handoff Process
Work Setup (Remote/Hybrid/In-Office)
We then took all this information and created "The Ultimate UX Agency Benchmarking Report for 2025." Based on our global benchmarks, we handpicked a list of the top 10 SaaS design agencies specializing in retail. By the end, you'll know exactly which agency fits your goals and how they can help.
How to Evaluate Your SaaS Design Agency for Retail?
During our benchmarking, we identified three key issues with most retail SaaS design agencies:
They often lack understanding of key retail metrics — SKU performance, inventory visibility, sales velocity, and customer lifetime value.
Designs look good visually but fail to optimize for conversion, checkout flows, and inventory management UX.
Project timelines are unclear and feedback loops are slow, causing delays in time-to-market for critical retail features.
When evaluating agencies, prioritize those with proven experience in retail operations, deep understanding of omnichannel commerce, and a track record of delivering measurable ROI improvements.
Top 10 SaaS Design Agencies for Retail: [Comparison]
Here are 10 top SaaS design agencies that excel at building retail-focused SaaS platforms:
How to Evaluate Your SaaS Design Agency for Retail?
During our benchmarking, we identified three key issues with most retail SaaS design agencies:
They often lack understanding of key retail metrics — SKU performance, inventory visibility, sales velocity, and customer lifetime value.
Designs look good visually but fail to optimize for conversion, checkout flows, and inventory management UX.
Project timelines are unclear and feedback loops are slow, causing delays in time-to-market for critical retail features.
When evaluating agencies, prioritize those with proven experience in retail operations, deep understanding of omnichannel commerce, and a track record of delivering measurable ROI improvements.
Top 10 SaaS Design Agencies for Retail: [Comparison]
Here are 10 top SaaS design agencies that excel at building retail-focused SaaS platforms:
How to Evaluate Your SaaS Design Agency for Retail?
During our benchmarking, we identified three key issues with most retail SaaS design agencies:
They often lack understanding of key retail metrics — SKU performance, inventory visibility, sales velocity, and customer lifetime value.
Designs look good visually but fail to optimize for conversion, checkout flows, and inventory management UX.
Project timelines are unclear and feedback loops are slow, causing delays in time-to-market for critical retail features.
When evaluating agencies, prioritize those with proven experience in retail operations, deep understanding of omnichannel commerce, and a track record of delivering measurable ROI improvements.
Top 10 SaaS Design Agencies for Retail: [Comparison]
Here are 10 top SaaS design agencies that excel at building retail-focused SaaS platforms:
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Aether
Aether is a San Francisco-based design studio specializing in B2B SaaS and retail technology platforms. They focus on building intuitive interfaces for complex retail operations, from point-of-sale systems to inventory management dashboards.
Their design philosophy centers on reducing cognitive load for retail operators, who often work in fast-paced environments.
Aether has worked with Series A and Series B retail tech startups, helping them scale their design systems and establish clear design standards across mobile and web applications.
Their team brings deep expertise in accessibility and compliance requirements specific to retail software.
Employees-to-Client Ratio (Bandwidth): 1:2 ratio, allowing highly customized engagements
Process Maturity: Discovery-led approach with user research and competitive analysis before design phase
AI Design Experience: Exploring AI integration for predictive UI patterns in retail dashboards
Client Communication: Bi-weekly strategy reviews with dedicated account managers
App/Web Dev Support: Comprehensive design system documentation and developer handoff materials
Office Culture: San Francisco headquarters with remote-friendly work arrangement
Fjord
Fjord, a Deloitte digital consulting agency, brings enterprise-scale design expertise to retail SaaS companies. They excel at designing for complex, multi-stakeholder retail environments where design must balance merchant needs, customer expectations, and backend operations.
Fjord combines strategic business consulting with UX design, helping retail SaaS platforms align design decisions with broader organizational goals.
Their team has extensive experience with Fortune 500 retail brands and emerging DTC companies, giving them unique insights into both traditional and modern retail operations.
Employees-to-Client Ratio (Bandwidth): 1:4 ratio, typical for larger consulting engagements
Process Maturity: Enterprise-grade discovery and strategy phase lasting 4-8 weeks
AI Design Experience: Advanced AI integration consulting for retail analytics and personalization
Client Communication: Scheduled touchpoints with senior account leadership and tactical teams
App/Web Dev Support: Full development partnership with strategic technology recommendations
Office Culture: Global presence with offices in major cities; primarily in-office collaboration
Metalab
Metalab is a Toronto-based digital design agency with significant experience designing for SaaS and retail technology platforms.
They specialize in creating design systems and scalable interfaces for complex software products. Metalab has worked with high-growth startups and established tech companies, bringing a practical, iterative approach to design that focuses on measurable outcomes.
Their team excels at balancing speed with quality, perfect for retail SaaS companies navigating fast-paced market demands and product iterations.
Employees-to-Client Ratio (Bandwidth): 1:3 ratio with flexibility for project-based scaling
Process Maturity: Agile design methodology with two-week sprints and continuous deployment
AI Design Experience: Experimental AI-powered design automation for rapid prototyping
Client Communication: Daily standups with product teams and weekly stakeholder reviews
App/Web Dev Support: Close collaboration with engineering; participates in sprint planning and code reviews
Office Culture: Toronto headquarters with strong remote-work capability; creative, startup-like environment
Huge (formerly Huge Inc.)
Huge is a global digital agency with deep retail expertise and significant SaaS design capabilities. They have designed experiences for both DTC brands and B2B retail technology platforms.
Huge's approach combines brand strategy, UX design, and technology consulting, making them ideal for retail SaaS companies wanting to establish or evolve their market position.
Their retail-specific expertise includes omnichannel experience design, e-commerce optimization, and backend system design for complex operations.
Employees-to-Client Ratio (Bandwidth): 1:4-5 ratio typical for their scale
Process Maturity: Comprehensive brand and strategy work alongside UX design
AI Design Experience: Integrating AI for retail analytics dashboards and personalization engines
Client Communication: Regular stakeholder meetings with strategic account leadership
App/Web Dev Support: Full-service capability with in-house development teams
Office Culture: Multiple global offices (New York, Los Angeles, London); in-office and hybrid work
thoughtbot
thoughtbot is a Boston-based design and development consultancy with significant expertise in SaaS and retail technology.
They bring a product-focused philosophy to every engagement, treating design and development as integral partners. thoughtbot excels at working with early-stage and growth-stage SaaS companies, helping them build scalable, user-centered products.
Their retail tech experience includes designing inventory systems, POS interfaces, and customer-facing e-commerce experiences.
Their team brings strong technical acumen, enabling seamless design-to-development transitions.
Employees-to-Client Ratio (Bandwidth): 1:2-3 ratio with flexible capacity
Process Maturity: Lean product development approach with rapid iteration and weekly sprints
AI Design Experience: Limited but growing AI integration in design workflows
Client Communication: Daily collaboration with product teams; multiple touchpoints per week
App/Web Dev Support: Integrated design-dev collaboration; authors implementation-ready code
Office Culture: Boston headquarters with distributed remote team; strong collaborative values
Toptal Design
Toptal Design is a global network of vetted senior designers and design teams specializing in SaaS products. They offer flexible engagement models, making them ideal for retail SaaS companies at various growth stages.
Toptal's approach emphasizes deep design thinking and problem-solving, with designers who have experience across multiple retail and e-commerce verticals.
Their community includes specialists in payment systems, inventory management, and supply chain visualization — critical areas for retail SaaS platforms.
Employees-to-Client Ratio (Bandwidth): Highly flexible; scales from 1:1 to larger team models
Process Maturity: Adaptable to your project needs; ranges from agile to structured discovery phases
AI Design Experience: Designers actively exploring AI-powered design tools and workflows
Client Communication: Flexible communication based on engagement model; typically 2-3 touchpoints weekly
App/Web Dev Support: Network includes full-stack designers with development capabilities
Office Culture: Distributed global network; fully remote-focused with self-directed work culture
Aether
Aether is a San Francisco-based design studio specializing in B2B SaaS and retail technology platforms. They focus on building intuitive interfaces for complex retail operations, from point-of-sale systems to inventory management dashboards.
Their design philosophy centers on reducing cognitive load for retail operators, who often work in fast-paced environments.
Aether has worked with Series A and Series B retail tech startups, helping them scale their design systems and establish clear design standards across mobile and web applications.
Their team brings deep expertise in accessibility and compliance requirements specific to retail software.
Employees-to-Client Ratio (Bandwidth): 1:2 ratio, allowing highly customized engagements
Process Maturity: Discovery-led approach with user research and competitive analysis before design phase
AI Design Experience: Exploring AI integration for predictive UI patterns in retail dashboards
Client Communication: Bi-weekly strategy reviews with dedicated account managers
App/Web Dev Support: Comprehensive design system documentation and developer handoff materials
Office Culture: San Francisco headquarters with remote-friendly work arrangement
Fjord
Fjord, a Deloitte digital consulting agency, brings enterprise-scale design expertise to retail SaaS companies. They excel at designing for complex, multi-stakeholder retail environments where design must balance merchant needs, customer expectations, and backend operations.
Fjord combines strategic business consulting with UX design, helping retail SaaS platforms align design decisions with broader organizational goals.
Their team has extensive experience with Fortune 500 retail brands and emerging DTC companies, giving them unique insights into both traditional and modern retail operations.
Employees-to-Client Ratio (Bandwidth): 1:4 ratio, typical for larger consulting engagements
Process Maturity: Enterprise-grade discovery and strategy phase lasting 4-8 weeks
AI Design Experience: Advanced AI integration consulting for retail analytics and personalization
Client Communication: Scheduled touchpoints with senior account leadership and tactical teams
App/Web Dev Support: Full development partnership with strategic technology recommendations
Office Culture: Global presence with offices in major cities; primarily in-office collaboration
Metalab
Metalab is a Toronto-based digital design agency with significant experience designing for SaaS and retail technology platforms.
They specialize in creating design systems and scalable interfaces for complex software products. Metalab has worked with high-growth startups and established tech companies, bringing a practical, iterative approach to design that focuses on measurable outcomes.
Their team excels at balancing speed with quality, perfect for retail SaaS companies navigating fast-paced market demands and product iterations.
Employees-to-Client Ratio (Bandwidth): 1:3 ratio with flexibility for project-based scaling
Process Maturity: Agile design methodology with two-week sprints and continuous deployment
AI Design Experience: Experimental AI-powered design automation for rapid prototyping
Client Communication: Daily standups with product teams and weekly stakeholder reviews
App/Web Dev Support: Close collaboration with engineering; participates in sprint planning and code reviews
Office Culture: Toronto headquarters with strong remote-work capability; creative, startup-like environment
Huge (formerly Huge Inc.)
Huge is a global digital agency with deep retail expertise and significant SaaS design capabilities. They have designed experiences for both DTC brands and B2B retail technology platforms.
Huge's approach combines brand strategy, UX design, and technology consulting, making them ideal for retail SaaS companies wanting to establish or evolve their market position.
Their retail-specific expertise includes omnichannel experience design, e-commerce optimization, and backend system design for complex operations.
Employees-to-Client Ratio (Bandwidth): 1:4-5 ratio typical for their scale
Process Maturity: Comprehensive brand and strategy work alongside UX design
AI Design Experience: Integrating AI for retail analytics dashboards and personalization engines
Client Communication: Regular stakeholder meetings with strategic account leadership
App/Web Dev Support: Full-service capability with in-house development teams
Office Culture: Multiple global offices (New York, Los Angeles, London); in-office and hybrid work
thoughtbot
thoughtbot is a Boston-based design and development consultancy with significant expertise in SaaS and retail technology.
They bring a product-focused philosophy to every engagement, treating design and development as integral partners. thoughtbot excels at working with early-stage and growth-stage SaaS companies, helping them build scalable, user-centered products.
Their retail tech experience includes designing inventory systems, POS interfaces, and customer-facing e-commerce experiences.
Their team brings strong technical acumen, enabling seamless design-to-development transitions.
Employees-to-Client Ratio (Bandwidth): 1:2-3 ratio with flexible capacity
Process Maturity: Lean product development approach with rapid iteration and weekly sprints
AI Design Experience: Limited but growing AI integration in design workflows
Client Communication: Daily collaboration with product teams; multiple touchpoints per week
App/Web Dev Support: Integrated design-dev collaboration; authors implementation-ready code
Office Culture: Boston headquarters with distributed remote team; strong collaborative values
Toptal Design
Toptal Design is a global network of vetted senior designers and design teams specializing in SaaS products. They offer flexible engagement models, making them ideal for retail SaaS companies at various growth stages.
Toptal's approach emphasizes deep design thinking and problem-solving, with designers who have experience across multiple retail and e-commerce verticals.
Their community includes specialists in payment systems, inventory management, and supply chain visualization — critical areas for retail SaaS platforms.
Employees-to-Client Ratio (Bandwidth): Highly flexible; scales from 1:1 to larger team models
Process Maturity: Adaptable to your project needs; ranges from agile to structured discovery phases
AI Design Experience: Designers actively exploring AI-powered design tools and workflows
Client Communication: Flexible communication based on engagement model; typically 2-3 touchpoints weekly
App/Web Dev Support: Network includes full-stack designers with development capabilities
Office Culture: Distributed global network; fully remote-focused with self-directed work culture
Aether
Aether is a San Francisco-based design studio specializing in B2B SaaS and retail technology platforms. They focus on building intuitive interfaces for complex retail operations, from point-of-sale systems to inventory management dashboards.
Their design philosophy centers on reducing cognitive load for retail operators, who often work in fast-paced environments.
Aether has worked with Series A and Series B retail tech startups, helping them scale their design systems and establish clear design standards across mobile and web applications.
Their team brings deep expertise in accessibility and compliance requirements specific to retail software.
Employees-to-Client Ratio (Bandwidth): 1:2 ratio, allowing highly customized engagements
Process Maturity: Discovery-led approach with user research and competitive analysis before design phase
AI Design Experience: Exploring AI integration for predictive UI patterns in retail dashboards
Client Communication: Bi-weekly strategy reviews with dedicated account managers
App/Web Dev Support: Comprehensive design system documentation and developer handoff materials
Office Culture: San Francisco headquarters with remote-friendly work arrangement
Fjord
Fjord, a Deloitte digital consulting agency, brings enterprise-scale design expertise to retail SaaS companies. They excel at designing for complex, multi-stakeholder retail environments where design must balance merchant needs, customer expectations, and backend operations.
Fjord combines strategic business consulting with UX design, helping retail SaaS platforms align design decisions with broader organizational goals.
Their team has extensive experience with Fortune 500 retail brands and emerging DTC companies, giving them unique insights into both traditional and modern retail operations.
Employees-to-Client Ratio (Bandwidth): 1:4 ratio, typical for larger consulting engagements
Process Maturity: Enterprise-grade discovery and strategy phase lasting 4-8 weeks
AI Design Experience: Advanced AI integration consulting for retail analytics and personalization
Client Communication: Scheduled touchpoints with senior account leadership and tactical teams
App/Web Dev Support: Full development partnership with strategic technology recommendations
Office Culture: Global presence with offices in major cities; primarily in-office collaboration
Metalab
Metalab is a Toronto-based digital design agency with significant experience designing for SaaS and retail technology platforms.
They specialize in creating design systems and scalable interfaces for complex software products. Metalab has worked with high-growth startups and established tech companies, bringing a practical, iterative approach to design that focuses on measurable outcomes.
Their team excels at balancing speed with quality, perfect for retail SaaS companies navigating fast-paced market demands and product iterations.
Employees-to-Client Ratio (Bandwidth): 1:3 ratio with flexibility for project-based scaling
Process Maturity: Agile design methodology with two-week sprints and continuous deployment
AI Design Experience: Experimental AI-powered design automation for rapid prototyping
Client Communication: Daily standups with product teams and weekly stakeholder reviews
App/Web Dev Support: Close collaboration with engineering; participates in sprint planning and code reviews
Office Culture: Toronto headquarters with strong remote-work capability; creative, startup-like environment
Huge (formerly Huge Inc.)
Huge is a global digital agency with deep retail expertise and significant SaaS design capabilities. They have designed experiences for both DTC brands and B2B retail technology platforms.
Huge's approach combines brand strategy, UX design, and technology consulting, making them ideal for retail SaaS companies wanting to establish or evolve their market position.
Their retail-specific expertise includes omnichannel experience design, e-commerce optimization, and backend system design for complex operations.
Employees-to-Client Ratio (Bandwidth): 1:4-5 ratio typical for their scale
Process Maturity: Comprehensive brand and strategy work alongside UX design
AI Design Experience: Integrating AI for retail analytics dashboards and personalization engines
Client Communication: Regular stakeholder meetings with strategic account leadership
App/Web Dev Support: Full-service capability with in-house development teams
Office Culture: Multiple global offices (New York, Los Angeles, London); in-office and hybrid work
thoughtbot
thoughtbot is a Boston-based design and development consultancy with significant expertise in SaaS and retail technology.
They bring a product-focused philosophy to every engagement, treating design and development as integral partners. thoughtbot excels at working with early-stage and growth-stage SaaS companies, helping them build scalable, user-centered products.
Their retail tech experience includes designing inventory systems, POS interfaces, and customer-facing e-commerce experiences.
Their team brings strong technical acumen, enabling seamless design-to-development transitions.
Employees-to-Client Ratio (Bandwidth): 1:2-3 ratio with flexible capacity
Process Maturity: Lean product development approach with rapid iteration and weekly sprints
AI Design Experience: Limited but growing AI integration in design workflows
Client Communication: Daily collaboration with product teams; multiple touchpoints per week
App/Web Dev Support: Integrated design-dev collaboration; authors implementation-ready code
Office Culture: Boston headquarters with distributed remote team; strong collaborative values
Toptal Design
Toptal Design is a global network of vetted senior designers and design teams specializing in SaaS products. They offer flexible engagement models, making them ideal for retail SaaS companies at various growth stages.
Toptal's approach emphasizes deep design thinking and problem-solving, with designers who have experience across multiple retail and e-commerce verticals.
Their community includes specialists in payment systems, inventory management, and supply chain visualization — critical areas for retail SaaS platforms.
Employees-to-Client Ratio (Bandwidth): Highly flexible; scales from 1:1 to larger team models
Process Maturity: Adaptable to your project needs; ranges from agile to structured discovery phases
AI Design Experience: Designers actively exploring AI-powered design tools and workflows
Client Communication: Flexible communication based on engagement model; typically 2-3 touchpoints weekly
App/Web Dev Support: Network includes full-stack designers with development capabilities
Office Culture: Distributed global network; fully remote-focused with self-directed work culture
Adaptive Lab
Adaptive Lab is a London-based design consultancy with expertise in B2B SaaS and digital transformation for retail organizations.
They specialize in designing complex systems where multiple user types must collaborate — a common scenario in retail operations.
Their design approach combines human-centered research with business strategy, ensuring designs drive both user adoption and organizational value.
Adaptive Lab has worked with retail tech startups and established retailers alike, bringing both startup agility and enterprise sophistication to their engagements.
Employees-to-Client Ratio (Bandwidth): 1:2-3 ratio with dedicated project teams
Process Maturity: Structured discovery and design phases with user research and workshops
AI Design Experience: Exploring AI applications in design research and user insight synthesis
Client Communication: Weekly design critiques and stakeholder workshops; collaborative decision-making
App/Web Dev Support: Close partnership with development teams; component-driven design approach
Office Culture: London-based with distributed European team; collaborative and research-focused
Mobomo
Mobomo is a digital strategy and design agency based in Washington, DC with particular strength in B2B SaaS and enterprise software design.
They bring strategic thinking to design, helping retail SaaS companies position their products for market success.
Mobomo's team has deep experience designing dashboard applications, data visualization, and workflow automation tools — all critical components of modern retail SaaS.
Their approach balances aesthetic refinement with functional rigor, creating designs that work hard for businesses.
Employees-to-Client Ratio (Bandwidth): 1:3 ratio with flexibility for larger projects
Process Maturity: Strategic engagement model starting with business objectives and user research
AI Design Experience: Consulting on AI-powered features for retail analytics and recommendations
Client Communication: Weekly touchpoints with clear decision-making frameworks
App/Web Dev Support: Development partnership available; strong developer collaboration
Office Culture: Washington, DC headquarters with remote team flexibility; client-focused culture
Rosenfeld Media
Rosenfeld Media is a New York-based user experience consulting firm founded by renowned UX thought leader Louis Rosenfeld.
They bring deep expertise in information architecture, navigation design, and user research — critical disciplines for complex retail SaaS platforms.
Rosenfeld Media excels at solving complex organizational and informational challenges, making them ideal for retail companies with intricate product requirements.
Their consulting approach combines research rigor with practical implementation guidance.
Employees-to-Client Ratio (Bandwidth): 1:2 ratio; advisory and intensive engagement model
Process Maturity: Research-driven with emphasis on user testing and validation
AI Design Experience: Limited; focused on human-centered design fundamentals
Client Communication: Intensive engagements with frequent collaborative sessions and workshops
App/Web Dev Support: Advisory role; hands-on guidance for development teams
Office Culture: New York-based with consulting-focused work model; remote-friendly engagement
Conclusion
Choosing the right SaaS design agency for retail depends on your company stage, budget, and specific product challenges. Look for agencies that combine deep retail domain expertise with proven SaaS design methodology.
The best partners understand retail operations, prioritize conversion and measurable outcomes, and maintain close collaboration with your product and engineering teams throughout the engagement.
FAQs
What are the most crucial factors to consider when choosing a SaaS design agency for retail projects?
When selecting a design agency for retail SaaS, prioritize: (1) Proven experience with retail-specific workflows and operational challenges, (2) Track record with similar company size and growth stage, (3) Clear process maturity and project management capability, (4) Engagement model flexibility that matches your speed and budget, (5) Strong developer collaboration and handoff processes. Ask for case studies and client references from similar retail SaaS projects.
How can a SaaS design agency specializing in retail improve our product's user engagement?
Retail SaaS design agencies optimize user engagement by deeply understanding your merchant's workflow, reducing friction in daily tasks, and building intuitive navigation for complex feature sets.
They conduct user research to identify pain points, design interfaces that reduce operational time, and create onboarding experiences that drive faster product adoption.
Most importantly, they measure success through engagement metrics, retention rates, and user session length rather than aesthetic preferences alone.
What kind of ROI can we expect from investing in expert SaaS design for retail solutions?
Organizations investing in expert design for retail SaaS typically see: (1) 20-40% improvements in user retention rates, (2) 15-30% reduction in support requests through improved usability, (3) 25-50% faster onboarding for new merchants, (4) Measurable increases in feature adoption rates, (5) Improved customer NPS and satisfaction scores.
ROI depends on your baseline metrics, product complexity, and design investment level. A partner like Bricx Labs focuses on designs that directly impact these business metrics.
How does Bricx Labs differentiate itself from other SaaS design agencies for retail specialists?
Bricx Labs brings three key differentiators: (1) Deep retail operations expertise combined with SaaS design methodology, (2) Conversion-focused design philosophy that ties design decisions to measurable business outcomes, (3) Collaborative partnership model emphasizing weekly strategy alignment and real-time feedback loops.
We don't just make things look good — we ensure every design decision drives adoption, engagement, and revenue growth for retail technology companies.
Can you provide examples of successful retail SaaS projects Bricx Labs has handled?
Bricx Labs has worked with leading retail SaaS platforms to redesign critical workflows including inventory dashboards, POS checkout experiences, and merchant onboarding flows.
Our case studies showcase measurable improvements in merchant retention, feature adoption, and operational efficiency. Visit our portfolio to review detailed case studies and results from recent retail SaaS engagements.
Adaptive Lab
Adaptive Lab is a London-based design consultancy with expertise in B2B SaaS and digital transformation for retail organizations.
They specialize in designing complex systems where multiple user types must collaborate — a common scenario in retail operations.
Their design approach combines human-centered research with business strategy, ensuring designs drive both user adoption and organizational value.
Adaptive Lab has worked with retail tech startups and established retailers alike, bringing both startup agility and enterprise sophistication to their engagements.
Employees-to-Client Ratio (Bandwidth): 1:2-3 ratio with dedicated project teams
Process Maturity: Structured discovery and design phases with user research and workshops
AI Design Experience: Exploring AI applications in design research and user insight synthesis
Client Communication: Weekly design critiques and stakeholder workshops; collaborative decision-making
App/Web Dev Support: Close partnership with development teams; component-driven design approach
Office Culture: London-based with distributed European team; collaborative and research-focused
Mobomo
Mobomo is a digital strategy and design agency based in Washington, DC with particular strength in B2B SaaS and enterprise software design.
They bring strategic thinking to design, helping retail SaaS companies position their products for market success.
Mobomo's team has deep experience designing dashboard applications, data visualization, and workflow automation tools — all critical components of modern retail SaaS.
Their approach balances aesthetic refinement with functional rigor, creating designs that work hard for businesses.
Employees-to-Client Ratio (Bandwidth): 1:3 ratio with flexibility for larger projects
Process Maturity: Strategic engagement model starting with business objectives and user research
AI Design Experience: Consulting on AI-powered features for retail analytics and recommendations
Client Communication: Weekly touchpoints with clear decision-making frameworks
App/Web Dev Support: Development partnership available; strong developer collaboration
Office Culture: Washington, DC headquarters with remote team flexibility; client-focused culture
Rosenfeld Media
Rosenfeld Media is a New York-based user experience consulting firm founded by renowned UX thought leader Louis Rosenfeld.
They bring deep expertise in information architecture, navigation design, and user research — critical disciplines for complex retail SaaS platforms.
Rosenfeld Media excels at solving complex organizational and informational challenges, making them ideal for retail companies with intricate product requirements.
Their consulting approach combines research rigor with practical implementation guidance.
Employees-to-Client Ratio (Bandwidth): 1:2 ratio; advisory and intensive engagement model
Process Maturity: Research-driven with emphasis on user testing and validation
AI Design Experience: Limited; focused on human-centered design fundamentals
Client Communication: Intensive engagements with frequent collaborative sessions and workshops
App/Web Dev Support: Advisory role; hands-on guidance for development teams
Office Culture: New York-based with consulting-focused work model; remote-friendly engagement
Conclusion
Choosing the right SaaS design agency for retail depends on your company stage, budget, and specific product challenges. Look for agencies that combine deep retail domain expertise with proven SaaS design methodology.
The best partners understand retail operations, prioritize conversion and measurable outcomes, and maintain close collaboration with your product and engineering teams throughout the engagement.
FAQs
What are the most crucial factors to consider when choosing a SaaS design agency for retail projects?
When selecting a design agency for retail SaaS, prioritize: (1) Proven experience with retail-specific workflows and operational challenges, (2) Track record with similar company size and growth stage, (3) Clear process maturity and project management capability, (4) Engagement model flexibility that matches your speed and budget, (5) Strong developer collaboration and handoff processes. Ask for case studies and client references from similar retail SaaS projects.
How can a SaaS design agency specializing in retail improve our product's user engagement?
Retail SaaS design agencies optimize user engagement by deeply understanding your merchant's workflow, reducing friction in daily tasks, and building intuitive navigation for complex feature sets.
They conduct user research to identify pain points, design interfaces that reduce operational time, and create onboarding experiences that drive faster product adoption.
Most importantly, they measure success through engagement metrics, retention rates, and user session length rather than aesthetic preferences alone.
What kind of ROI can we expect from investing in expert SaaS design for retail solutions?
Organizations investing in expert design for retail SaaS typically see: (1) 20-40% improvements in user retention rates, (2) 15-30% reduction in support requests through improved usability, (3) 25-50% faster onboarding for new merchants, (4) Measurable increases in feature adoption rates, (5) Improved customer NPS and satisfaction scores.
ROI depends on your baseline metrics, product complexity, and design investment level. A partner like Bricx Labs focuses on designs that directly impact these business metrics.
How does Bricx Labs differentiate itself from other SaaS design agencies for retail specialists?
Bricx Labs brings three key differentiators: (1) Deep retail operations expertise combined with SaaS design methodology, (2) Conversion-focused design philosophy that ties design decisions to measurable business outcomes, (3) Collaborative partnership model emphasizing weekly strategy alignment and real-time feedback loops.
We don't just make things look good — we ensure every design decision drives adoption, engagement, and revenue growth for retail technology companies.
Can you provide examples of successful retail SaaS projects Bricx Labs has handled?
Bricx Labs has worked with leading retail SaaS platforms to redesign critical workflows including inventory dashboards, POS checkout experiences, and merchant onboarding flows.
Our case studies showcase measurable improvements in merchant retention, feature adoption, and operational efficiency. Visit our portfolio to review detailed case studies and results from recent retail SaaS engagements.
Adaptive Lab
Adaptive Lab is a London-based design consultancy with expertise in B2B SaaS and digital transformation for retail organizations.
They specialize in designing complex systems where multiple user types must collaborate — a common scenario in retail operations.
Their design approach combines human-centered research with business strategy, ensuring designs drive both user adoption and organizational value.
Adaptive Lab has worked with retail tech startups and established retailers alike, bringing both startup agility and enterprise sophistication to their engagements.
Employees-to-Client Ratio (Bandwidth): 1:2-3 ratio with dedicated project teams
Process Maturity: Structured discovery and design phases with user research and workshops
AI Design Experience: Exploring AI applications in design research and user insight synthesis
Client Communication: Weekly design critiques and stakeholder workshops; collaborative decision-making
App/Web Dev Support: Close partnership with development teams; component-driven design approach
Office Culture: London-based with distributed European team; collaborative and research-focused
Mobomo
Mobomo is a digital strategy and design agency based in Washington, DC with particular strength in B2B SaaS and enterprise software design.
They bring strategic thinking to design, helping retail SaaS companies position their products for market success.
Mobomo's team has deep experience designing dashboard applications, data visualization, and workflow automation tools — all critical components of modern retail SaaS.
Their approach balances aesthetic refinement with functional rigor, creating designs that work hard for businesses.
Employees-to-Client Ratio (Bandwidth): 1:3 ratio with flexibility for larger projects
Process Maturity: Strategic engagement model starting with business objectives and user research
AI Design Experience: Consulting on AI-powered features for retail analytics and recommendations
Client Communication: Weekly touchpoints with clear decision-making frameworks
App/Web Dev Support: Development partnership available; strong developer collaboration
Office Culture: Washington, DC headquarters with remote team flexibility; client-focused culture
Rosenfeld Media
Rosenfeld Media is a New York-based user experience consulting firm founded by renowned UX thought leader Louis Rosenfeld.
They bring deep expertise in information architecture, navigation design, and user research — critical disciplines for complex retail SaaS platforms.
Rosenfeld Media excels at solving complex organizational and informational challenges, making them ideal for retail companies with intricate product requirements.
Their consulting approach combines research rigor with practical implementation guidance.
Employees-to-Client Ratio (Bandwidth): 1:2 ratio; advisory and intensive engagement model
Process Maturity: Research-driven with emphasis on user testing and validation
AI Design Experience: Limited; focused on human-centered design fundamentals
Client Communication: Intensive engagements with frequent collaborative sessions and workshops
App/Web Dev Support: Advisory role; hands-on guidance for development teams
Office Culture: New York-based with consulting-focused work model; remote-friendly engagement
Conclusion
Choosing the right SaaS design agency for retail depends on your company stage, budget, and specific product challenges. Look for agencies that combine deep retail domain expertise with proven SaaS design methodology.
The best partners understand retail operations, prioritize conversion and measurable outcomes, and maintain close collaboration with your product and engineering teams throughout the engagement.
FAQs
What are the most crucial factors to consider when choosing a SaaS design agency for retail projects?
When selecting a design agency for retail SaaS, prioritize: (1) Proven experience with retail-specific workflows and operational challenges, (2) Track record with similar company size and growth stage, (3) Clear process maturity and project management capability, (4) Engagement model flexibility that matches your speed and budget, (5) Strong developer collaboration and handoff processes. Ask for case studies and client references from similar retail SaaS projects.
How can a SaaS design agency specializing in retail improve our product's user engagement?
Retail SaaS design agencies optimize user engagement by deeply understanding your merchant's workflow, reducing friction in daily tasks, and building intuitive navigation for complex feature sets.
They conduct user research to identify pain points, design interfaces that reduce operational time, and create onboarding experiences that drive faster product adoption.
Most importantly, they measure success through engagement metrics, retention rates, and user session length rather than aesthetic preferences alone.
What kind of ROI can we expect from investing in expert SaaS design for retail solutions?
Organizations investing in expert design for retail SaaS typically see: (1) 20-40% improvements in user retention rates, (2) 15-30% reduction in support requests through improved usability, (3) 25-50% faster onboarding for new merchants, (4) Measurable increases in feature adoption rates, (5) Improved customer NPS and satisfaction scores.
ROI depends on your baseline metrics, product complexity, and design investment level. A partner like Bricx Labs focuses on designs that directly impact these business metrics.
How does Bricx Labs differentiate itself from other SaaS design agencies for retail specialists?
Bricx Labs brings three key differentiators: (1) Deep retail operations expertise combined with SaaS design methodology, (2) Conversion-focused design philosophy that ties design decisions to measurable business outcomes, (3) Collaborative partnership model emphasizing weekly strategy alignment and real-time feedback loops.
We don't just make things look good — we ensure every design decision drives adoption, engagement, and revenue growth for retail technology companies.
Can you provide examples of successful retail SaaS projects Bricx Labs has handled?
Bricx Labs has worked with leading retail SaaS platforms to redesign critical workflows including inventory dashboards, POS checkout experiences, and merchant onboarding flows.
Our case studies showcase measurable improvements in merchant retention, feature adoption, and operational efficiency. Visit our portfolio to review detailed case studies and results from recent retail SaaS engagements.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
Similar Design Agencies
Similar Design Agencies
Similar Design Agencies
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
Available for Work
Bricx
© Bricx, 2025. All rights reserved.
