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10 Best UX Agencies for SaaS CRM Like HubSpot

10 Best UX Agencies for SaaS CRM Like HubSpot

10 Best UX Agencies for SaaS CRM Like HubSpot

Searching for the best UX agencies for SaaS CRM like HubSpot? Discover 10 experts crafting clean, efficient, and conversion-driven CRM user experiences.

Searching for the best UX agencies for SaaS CRM like HubSpot? Discover 10 experts crafting clean, efficient, and conversion-driven CRM user experiences.

Searching for the best UX agencies for SaaS CRM like HubSpot? Discover 10 experts crafting clean, efficient, and conversion-driven CRM user experiences.

4 minutes

4 minutes

4 minutes

Oct 24, 2025

Oct 24, 2025

Oct 24, 2025

Author:

Siddharth Vij

Co-Founder, Bricx

Hi, I'm Sid. I lead design at Bricx. We work with B2B & AI SaaS companies to craft unforgettable user experiences.

Introduction

If you're developing a SaaS CRM platform similar to HubSpot, you know the experience you deliver matters as much as the features. A CRM needs to make workflows intuitive, pipelines clear, integrations seamless, and user adoption high. In fact, studies show that SaaS products that invest in UX research, onboarding flows and retention-focused design see significantly lower churn and higher activation rates. When you’re building something that will be used daily by sales reps, marketers and operations teams, the correct UX partner becomes critical. I’ve walked through what to look for in a UX agency for SaaS CRMs, and then curated ten strong agencies tailored for this niche.

Introduction

If you're developing a SaaS CRM platform similar to HubSpot, you know the experience you deliver matters as much as the features. A CRM needs to make workflows intuitive, pipelines clear, integrations seamless, and user adoption high. In fact, studies show that SaaS products that invest in UX research, onboarding flows and retention-focused design see significantly lower churn and higher activation rates. When you’re building something that will be used daily by sales reps, marketers and operations teams, the correct UX partner becomes critical. I’ve walked through what to look for in a UX agency for SaaS CRMs, and then curated ten strong agencies tailored for this niche.

Introduction

If you're developing a SaaS CRM platform similar to HubSpot, you know the experience you deliver matters as much as the features. A CRM needs to make workflows intuitive, pipelines clear, integrations seamless, and user adoption high. In fact, studies show that SaaS products that invest in UX research, onboarding flows and retention-focused design see significantly lower churn and higher activation rates. When you’re building something that will be used daily by sales reps, marketers and operations teams, the correct UX partner becomes critical. I’ve walked through what to look for in a UX agency for SaaS CRMs, and then curated ten strong agencies tailored for this niche.

What to Look for in UX Agencies for SaaS CRM Like HubSpot

When choosing a UX agency to build or redesign your SaaS CRM, here are six essential criteria:

  1. Understanding of CRM workflows & multi-user roles
    A CRM involves many perspectives: A sales rep logging a lead, a manager monitoring pipeline health, an analyst exporting data. The agency should understand how to map and design for each role, handle permissions, visibility, and ensure the tool serves practical real-world sales use-cases rather than just looking “polished”.


  2. SaaS-native product design mindset
    Your CRM will likely be subscription-based, with trials, feature tiers, integrations, churn risks, onboarding flows and recurring value. The agency should design with SaaS metrics in mind: activation, time-to-first-value, retention. If they have experience in SaaS specifically—not just websites—they bring enormous advantage.


  3. Design system & scalability built-in
    CRMs grow—new views, custom fields, automation, integrations. The UX agency must build a design system, component libraries, variant states, modular screens so you don’t end up with a UI swamp after feature 20. A focus on scalability from day one saves rework.


  4. User research focusing on sales/marketing personas
    Since your CRM users vary from SDR to VP Sales to Ops, you need an agency that conducts interviews, understands pain-points (e.g., “I spend too much time searching a contact”), maps key flows, and builds solutions anchored in user needs—not just “make it look nice”.


  5. Effective hand-off and tech collaboration
    Your CRM UI will be built and integrated with APIs, custom fields, dashboards, automation rules. The agency must design with build-ability in mind: developer-friendly hand-offs, design-dev collaboration, documentation, performance and responsiveness. Otherwise, the gap between design and delivery kills velocity.


  6. Outcome-orientation: adoption, retention & growth
    Great design isn’t just about aesthetics—it’s about measurable business outcomes. For a CRM product you want higher onboarding completion, fewer abandoned leads, faster deal close, higher retention of paid users. Pick an agency that speaks in terms of business metrics, not just “beautiful screens”.


Top 10 UX Agencies for SaaS CRM Like HubSpot

Here are ten agencies that align well with CRM-product design for SaaS. Each one brings a slightly different strength. I’ve started with one to keep in mind first.


What to Look for in UX Agencies for SaaS CRM Like HubSpot

When choosing a UX agency to build or redesign your SaaS CRM, here are six essential criteria:

  1. Understanding of CRM workflows & multi-user roles
    A CRM involves many perspectives: A sales rep logging a lead, a manager monitoring pipeline health, an analyst exporting data. The agency should understand how to map and design for each role, handle permissions, visibility, and ensure the tool serves practical real-world sales use-cases rather than just looking “polished”.


  2. SaaS-native product design mindset
    Your CRM will likely be subscription-based, with trials, feature tiers, integrations, churn risks, onboarding flows and recurring value. The agency should design with SaaS metrics in mind: activation, time-to-first-value, retention. If they have experience in SaaS specifically—not just websites—they bring enormous advantage.


  3. Design system & scalability built-in
    CRMs grow—new views, custom fields, automation, integrations. The UX agency must build a design system, component libraries, variant states, modular screens so you don’t end up with a UI swamp after feature 20. A focus on scalability from day one saves rework.


  4. User research focusing on sales/marketing personas
    Since your CRM users vary from SDR to VP Sales to Ops, you need an agency that conducts interviews, understands pain-points (e.g., “I spend too much time searching a contact”), maps key flows, and builds solutions anchored in user needs—not just “make it look nice”.


  5. Effective hand-off and tech collaboration
    Your CRM UI will be built and integrated with APIs, custom fields, dashboards, automation rules. The agency must design with build-ability in mind: developer-friendly hand-offs, design-dev collaboration, documentation, performance and responsiveness. Otherwise, the gap between design and delivery kills velocity.


  6. Outcome-orientation: adoption, retention & growth
    Great design isn’t just about aesthetics—it’s about measurable business outcomes. For a CRM product you want higher onboarding completion, fewer abandoned leads, faster deal close, higher retention of paid users. Pick an agency that speaks in terms of business metrics, not just “beautiful screens”.


Top 10 UX Agencies for SaaS CRM Like HubSpot

Here are ten agencies that align well with CRM-product design for SaaS. Each one brings a slightly different strength. I’ve started with one to keep in mind first.


What to Look for in UX Agencies for SaaS CRM Like HubSpot

When choosing a UX agency to build or redesign your SaaS CRM, here are six essential criteria:

  1. Understanding of CRM workflows & multi-user roles
    A CRM involves many perspectives: A sales rep logging a lead, a manager monitoring pipeline health, an analyst exporting data. The agency should understand how to map and design for each role, handle permissions, visibility, and ensure the tool serves practical real-world sales use-cases rather than just looking “polished”.


  2. SaaS-native product design mindset
    Your CRM will likely be subscription-based, with trials, feature tiers, integrations, churn risks, onboarding flows and recurring value. The agency should design with SaaS metrics in mind: activation, time-to-first-value, retention. If they have experience in SaaS specifically—not just websites—they bring enormous advantage.


  3. Design system & scalability built-in
    CRMs grow—new views, custom fields, automation, integrations. The UX agency must build a design system, component libraries, variant states, modular screens so you don’t end up with a UI swamp after feature 20. A focus on scalability from day one saves rework.


  4. User research focusing on sales/marketing personas
    Since your CRM users vary from SDR to VP Sales to Ops, you need an agency that conducts interviews, understands pain-points (e.g., “I spend too much time searching a contact”), maps key flows, and builds solutions anchored in user needs—not just “make it look nice”.


  5. Effective hand-off and tech collaboration
    Your CRM UI will be built and integrated with APIs, custom fields, dashboards, automation rules. The agency must design with build-ability in mind: developer-friendly hand-offs, design-dev collaboration, documentation, performance and responsiveness. Otherwise, the gap between design and delivery kills velocity.


  6. Outcome-orientation: adoption, retention & growth
    Great design isn’t just about aesthetics—it’s about measurable business outcomes. For a CRM product you want higher onboarding completion, fewer abandoned leads, faster deal close, higher retention of paid users. Pick an agency that speaks in terms of business metrics, not just “beautiful screens”.


Top 10 UX Agencies for SaaS CRM Like HubSpot

Here are ten agencies that align well with CRM-product design for SaaS. Each one brings a slightly different strength. I’ve started with one to keep in mind first.


Bricx - Premium UI/UX Partners For SaaS

Bricx: one of the best design system documentation agencies crafting dev-friendly, edge-case-rich docs for fast-scaling SaaS teams



We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design. 

We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.

Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names. 

Schedule a call with us to discuss your goals & we’ll let you know how we can help.

Bricx - Premium UI/UX Partners For SaaS

Bricx: one of the best design system documentation agencies crafting dev-friendly, edge-case-rich docs for fast-scaling SaaS teams



We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design. 

We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.

Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names. 

Schedule a call with us to discuss your goals & we’ll let you know how we can help.

Bricx - Premium UI/UX Partners For SaaS

Bricx: one of the best design system documentation agencies crafting dev-friendly, edge-case-rich docs for fast-scaling SaaS teams



We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design. 

We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.

Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names. 

Schedule a call with us to discuss your goals & we’ll let you know how we can help.

UserActive

UserActive


UserActive presents itself as a specialist UI/UX design agency for B2B SaaS, with services that include product design, conversion rate optimization and SaaS web design. Their portfolio implies significant experience in helping SaaS tools (including CRM-adjacent systems) improve trial-to-paid conversion and user engagement. For SaaS CRMs, their focus on conversion and growth-oriented UX is a premium.

Quick Points:

  • Hourly Rate: ~$100-175/hr

  • Employees: ~15-30

  • Location: USA / Remote


Eleken

Eleken


Eleken is a design agency focused exclusively on SaaS products. Their value for a CRM startup lies in their ability to move fast and design solutions that scale. With dedicated designers, high review ratings and a strong track record in UX for SaaS workflows, they are ideal for companies requiring agile iterations and strong UX foundations.

Quick Points:

  • Hourly Rate: ~$50-100/hr

  • Employees: ~30-50

  • Location: Ukraine / Remote

Uitop

Uitop


Uitop explicitly lists CRM, ERP and other enterprise-software verticals as their focus. For a CRM tool, finding an agency comfortable with data flows, dashboards and multi-role interactions is important—and Uitop covers that. They emphasize interface design for complex SaaS systems where users need both clarity and flexibility.

Quick Points:

  • Hourly Rate: ~$40-80/hr

  • Employees: ~20-35

  • Location: Eastern Europe / Remote

Ramotion

Ramotion


Ramotion is a design agency known for polished UI and product design, often servicing startups and mid-sized SaaS companies. For a CRM, where the product needs to feel professional and trustworthy, Ramotion’s strength in aesthetics and branded UX is attractive. They can help raise the signal and make the tool feel enterprise-ready.

Quick Points:

  • Hourly Rate: ~$100-150/hr

  • Employees: ~50-100

  • Location: USA – San Francisco

K&Z Design

K&Z Design


K&Z Design has experience in enterprise software and dashboard-heavy systems. A CRM that grows into mid-market and enterprise needs UX that supports complexity without losing clarity—and K&Z’s background suits that challenge. Good if your roadmap includes large organizations.

Quick Points:

  • Hourly Rate: ~$75-125/hr

  • Employees: ~40-90

  • Location: Chicago, USA

MetaLab

MetaLab


MetaLab is a high-end design firm that has worked with top SaaS brands. While their rates may be higher, leveraging such an agency can help your CRM platform stand out in terms of UX differentiation and brand experience. If you want to compete with big players, this is worth consideration.

Quick Points:

  • Hourly Rate: ~$150-300+/hr

  • Employees: ~150+

  • Location: Canada / Global

Excited Agency

Excited Agency


Excited Agency offers product design, branding, motion graphics and web production with an orientation toward digital products. For a CRM startup that also needs strong go-to-market design (landing pages, marketing funnel) as well as product UI, combining product and brand makes sense—and Excited delivers that hybrid.

Quick Points:

  • Hourly Rate: ~$80-140/hr

  • Employees: ~30-60

  • Location: UK / Europe

WeAreBrain

WeAreBrain


WeAreBrain is a European tech & design company specializing in SaaS and AI products. With global presence and deep product design chops, they’re suited for CRM platforms planning for international scale, complex integrations and growth.

Quick Points:

  • Hourly Rate: ~$100-200/hr

  • Employees: ~70+

  • Location: Netherlands / Ukraine

Cyber-Duck

Cyber-Duck


Cyber-Duck is a UK-based digital transformation and UX agency with credibility in enterprise software and regulated sectors. If your CRM targets regulated industries, large enterprises or needs deep UX research/proof, Cyber-Duck brings strong process and depth.

Quick Points:

  • Hourly Rate: ~$90-160/hr

  • Employees: ~90+

  • Location: UK / Europe

UserActive

UserActive


UserActive presents itself as a specialist UI/UX design agency for B2B SaaS, with services that include product design, conversion rate optimization and SaaS web design. Their portfolio implies significant experience in helping SaaS tools (including CRM-adjacent systems) improve trial-to-paid conversion and user engagement. For SaaS CRMs, their focus on conversion and growth-oriented UX is a premium.

Quick Points:

  • Hourly Rate: ~$100-175/hr

  • Employees: ~15-30

  • Location: USA / Remote


Eleken

Eleken


Eleken is a design agency focused exclusively on SaaS products. Their value for a CRM startup lies in their ability to move fast and design solutions that scale. With dedicated designers, high review ratings and a strong track record in UX for SaaS workflows, they are ideal for companies requiring agile iterations and strong UX foundations.

Quick Points:

  • Hourly Rate: ~$50-100/hr

  • Employees: ~30-50

  • Location: Ukraine / Remote

Uitop

Uitop


Uitop explicitly lists CRM, ERP and other enterprise-software verticals as their focus. For a CRM tool, finding an agency comfortable with data flows, dashboards and multi-role interactions is important—and Uitop covers that. They emphasize interface design for complex SaaS systems where users need both clarity and flexibility.

Quick Points:

  • Hourly Rate: ~$40-80/hr

  • Employees: ~20-35

  • Location: Eastern Europe / Remote

Ramotion

Ramotion


Ramotion is a design agency known for polished UI and product design, often servicing startups and mid-sized SaaS companies. For a CRM, where the product needs to feel professional and trustworthy, Ramotion’s strength in aesthetics and branded UX is attractive. They can help raise the signal and make the tool feel enterprise-ready.

Quick Points:

  • Hourly Rate: ~$100-150/hr

  • Employees: ~50-100

  • Location: USA – San Francisco

K&Z Design

K&Z Design


K&Z Design has experience in enterprise software and dashboard-heavy systems. A CRM that grows into mid-market and enterprise needs UX that supports complexity without losing clarity—and K&Z’s background suits that challenge. Good if your roadmap includes large organizations.

Quick Points:

  • Hourly Rate: ~$75-125/hr

  • Employees: ~40-90

  • Location: Chicago, USA

MetaLab

MetaLab


MetaLab is a high-end design firm that has worked with top SaaS brands. While their rates may be higher, leveraging such an agency can help your CRM platform stand out in terms of UX differentiation and brand experience. If you want to compete with big players, this is worth consideration.

Quick Points:

  • Hourly Rate: ~$150-300+/hr

  • Employees: ~150+

  • Location: Canada / Global

Excited Agency

Excited Agency


Excited Agency offers product design, branding, motion graphics and web production with an orientation toward digital products. For a CRM startup that also needs strong go-to-market design (landing pages, marketing funnel) as well as product UI, combining product and brand makes sense—and Excited delivers that hybrid.

Quick Points:

  • Hourly Rate: ~$80-140/hr

  • Employees: ~30-60

  • Location: UK / Europe

WeAreBrain

WeAreBrain


WeAreBrain is a European tech & design company specializing in SaaS and AI products. With global presence and deep product design chops, they’re suited for CRM platforms planning for international scale, complex integrations and growth.

Quick Points:

  • Hourly Rate: ~$100-200/hr

  • Employees: ~70+

  • Location: Netherlands / Ukraine

Cyber-Duck

Cyber-Duck


Cyber-Duck is a UK-based digital transformation and UX agency with credibility in enterprise software and regulated sectors. If your CRM targets regulated industries, large enterprises or needs deep UX research/proof, Cyber-Duck brings strong process and depth.

Quick Points:

  • Hourly Rate: ~$90-160/hr

  • Employees: ~90+

  • Location: UK / Europe

UserActive

UserActive


UserActive presents itself as a specialist UI/UX design agency for B2B SaaS, with services that include product design, conversion rate optimization and SaaS web design. Their portfolio implies significant experience in helping SaaS tools (including CRM-adjacent systems) improve trial-to-paid conversion and user engagement. For SaaS CRMs, their focus on conversion and growth-oriented UX is a premium.

Quick Points:

  • Hourly Rate: ~$100-175/hr

  • Employees: ~15-30

  • Location: USA / Remote


Eleken

Eleken


Eleken is a design agency focused exclusively on SaaS products. Their value for a CRM startup lies in their ability to move fast and design solutions that scale. With dedicated designers, high review ratings and a strong track record in UX for SaaS workflows, they are ideal for companies requiring agile iterations and strong UX foundations.

Quick Points:

  • Hourly Rate: ~$50-100/hr

  • Employees: ~30-50

  • Location: Ukraine / Remote

Uitop

Uitop


Uitop explicitly lists CRM, ERP and other enterprise-software verticals as their focus. For a CRM tool, finding an agency comfortable with data flows, dashboards and multi-role interactions is important—and Uitop covers that. They emphasize interface design for complex SaaS systems where users need both clarity and flexibility.

Quick Points:

  • Hourly Rate: ~$40-80/hr

  • Employees: ~20-35

  • Location: Eastern Europe / Remote

Ramotion

Ramotion


Ramotion is a design agency known for polished UI and product design, often servicing startups and mid-sized SaaS companies. For a CRM, where the product needs to feel professional and trustworthy, Ramotion’s strength in aesthetics and branded UX is attractive. They can help raise the signal and make the tool feel enterprise-ready.

Quick Points:

  • Hourly Rate: ~$100-150/hr

  • Employees: ~50-100

  • Location: USA – San Francisco

K&Z Design

K&Z Design


K&Z Design has experience in enterprise software and dashboard-heavy systems. A CRM that grows into mid-market and enterprise needs UX that supports complexity without losing clarity—and K&Z’s background suits that challenge. Good if your roadmap includes large organizations.

Quick Points:

  • Hourly Rate: ~$75-125/hr

  • Employees: ~40-90

  • Location: Chicago, USA

MetaLab

MetaLab


MetaLab is a high-end design firm that has worked with top SaaS brands. While their rates may be higher, leveraging such an agency can help your CRM platform stand out in terms of UX differentiation and brand experience. If you want to compete with big players, this is worth consideration.

Quick Points:

  • Hourly Rate: ~$150-300+/hr

  • Employees: ~150+

  • Location: Canada / Global

Excited Agency

Excited Agency


Excited Agency offers product design, branding, motion graphics and web production with an orientation toward digital products. For a CRM startup that also needs strong go-to-market design (landing pages, marketing funnel) as well as product UI, combining product and brand makes sense—and Excited delivers that hybrid.

Quick Points:

  • Hourly Rate: ~$80-140/hr

  • Employees: ~30-60

  • Location: UK / Europe

WeAreBrain

WeAreBrain


WeAreBrain is a European tech & design company specializing in SaaS and AI products. With global presence and deep product design chops, they’re suited for CRM platforms planning for international scale, complex integrations and growth.

Quick Points:

  • Hourly Rate: ~$100-200/hr

  • Employees: ~70+

  • Location: Netherlands / Ukraine

Cyber-Duck

Cyber-Duck


Cyber-Duck is a UK-based digital transformation and UX agency with credibility in enterprise software and regulated sectors. If your CRM targets regulated industries, large enterprises or needs deep UX research/proof, Cyber-Duck brings strong process and depth.

Quick Points:

  • Hourly Rate: ~$90-160/hr

  • Employees: ~90+

  • Location: UK / Europe

Conclusion


Choosing the right UX agency for SaaS CRM like HubSpot isn’t just about great visuals—it’s also about understanding workflows, user behavior, and business outcomes.

The right team will help you drive sign-ups, boost retention, and simplify complex experiences.

Conclusion


Choosing the right UX agency for SaaS CRM like HubSpot isn’t just about great visuals—it’s also about understanding workflows, user behavior, and business outcomes.

The right team will help you drive sign-ups, boost retention, and simplify complex experiences.

Conclusion


Choosing the right UX agency for SaaS CRM like HubSpot isn’t just about great visuals—it’s also about understanding workflows, user behavior, and business outcomes.

The right team will help you drive sign-ups, boost retention, and simplify complex experiences.

As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.

If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!

As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.

If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!

As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.

If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!

Author:

Siddharth Vij

CEO at Bricxlabs

With nearly a decade in design and SaaS, he helps B2B startups grow with high-conversion sites and smart product design.

Unforgettable Website & UX Design For SaaS

We design high-converting websites and products for B2B AI startups.

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