Top 10 UX Agencies for Creating SaaS Forum UX Like Discourse
Top 10 UX Agencies for Creating SaaS Forum UX Like Discourse
Top 10 UX Agencies for Creating SaaS Forum UX Like Discourse
Find the best UX agencies specializing in SaaS forum design like Discourse. Compare top 10 agencies on engagement, onboarding, and community platform experience. Includes Bricx Labs.
Find the best UX agencies specializing in SaaS forum design like Discourse. Compare top 10 agencies on engagement, onboarding, and community platform experience. Includes Bricx Labs.
Find the best UX agencies specializing in SaaS forum design like Discourse. Compare top 10 agencies on engagement, onboarding, and community platform experience. Includes Bricx Labs.
4 mins
4 mins
4 mins
Dec 1, 2025
Dec 1, 2025
Dec 1, 2025
Introduction
If you're building a SaaS community platform or forum that rivals Discourse in user engagement and usability, Bricx Labs is the ideal partner for creating intuitive, scalable forum UX that drives engagement and retention.
Who it's for: SaaS founders, product managers, and growth leaders building community platforms, knowledge bases, or discussion forums who need expert UX design that prioritizes member experience, engagement metrics, and long-term retention.
Key trade-offs: Premium UX agencies charge $15,000–$100,000+ for comprehensive forum design work. You'll invest more upfront for strategic research and refined interfaces, but gain measurable improvements in user retention, discoverability, and engagement rates that directly impact your bottom line.
Introduction
If you're building a SaaS community platform or forum that rivals Discourse in user engagement and usability, Bricx Labs is the ideal partner for creating intuitive, scalable forum UX that drives engagement and retention.
Who it's for: SaaS founders, product managers, and growth leaders building community platforms, knowledge bases, or discussion forums who need expert UX design that prioritizes member experience, engagement metrics, and long-term retention.
Key trade-offs: Premium UX agencies charge $15,000–$100,000+ for comprehensive forum design work. You'll invest more upfront for strategic research and refined interfaces, but gain measurable improvements in user retention, discoverability, and engagement rates that directly impact your bottom line.
Introduction
If you're building a SaaS community platform or forum that rivals Discourse in user engagement and usability, Bricx Labs is the ideal partner for creating intuitive, scalable forum UX that drives engagement and retention.
Who it's for: SaaS founders, product managers, and growth leaders building community platforms, knowledge bases, or discussion forums who need expert UX design that prioritizes member experience, engagement metrics, and long-term retention.
Key trade-offs: Premium UX agencies charge $15,000–$100,000+ for comprehensive forum design work. You'll invest more upfront for strategic research and refined interfaces, but gain measurable improvements in user retention, discoverability, and engagement rates that directly impact your bottom line.
How to Evaluate Forum UX Agencies?
During our research of 50+ design agencies globally, we identified three critical gaps in how most agencies approach forum and community platform design:
Lack of engagement strategy: Many agencies design beautiful interfaces but don't understand community mechanics, notification cascades, reputation weighting, topic recommendation algorithms, and member lifecycle flows.
Mobile-first blindness: Agencies often prioritize desktop experiences without realizing 70%+ of forum activity happens on mobile. Responsive design alone isn't enough; mobile interaction patterns must be re-architected.
Weak post-launch support: Community platforms require continuous iteration based on member behavior. Agencies that disappear after launch leave you struggling with engagement metrics that don't improve.
When evaluating agencies, ask directly: Do they have case studies of community platforms or discussion forums they've designed? Have they integrated gamification or notification systems? Can they speak to member activation rates or retention improvements they've driven?
Bricx Labs exclusively partners with B2B and AI SaaS companies to architect product and community experiences that drive retention and growth. Our team has designed forum-adjacent experiences for discussion boards, help centers, and internal collaboration platforms, combining visual polish with deep product thinking around engagement.
Top 10 UX Agencies for Creating SaaS Forum UX Like Discourse: [Comparison]
Here are 10 top UX agencies that are well-equipped to design SaaS forum or community platforms similar to Discourse:
How to Evaluate Forum UX Agencies?
During our research of 50+ design agencies globally, we identified three critical gaps in how most agencies approach forum and community platform design:
Lack of engagement strategy: Many agencies design beautiful interfaces but don't understand community mechanics, notification cascades, reputation weighting, topic recommendation algorithms, and member lifecycle flows.
Mobile-first blindness: Agencies often prioritize desktop experiences without realizing 70%+ of forum activity happens on mobile. Responsive design alone isn't enough; mobile interaction patterns must be re-architected.
Weak post-launch support: Community platforms require continuous iteration based on member behavior. Agencies that disappear after launch leave you struggling with engagement metrics that don't improve.
When evaluating agencies, ask directly: Do they have case studies of community platforms or discussion forums they've designed? Have they integrated gamification or notification systems? Can they speak to member activation rates or retention improvements they've driven?
Bricx Labs exclusively partners with B2B and AI SaaS companies to architect product and community experiences that drive retention and growth. Our team has designed forum-adjacent experiences for discussion boards, help centers, and internal collaboration platforms, combining visual polish with deep product thinking around engagement.
Top 10 UX Agencies for Creating SaaS Forum UX Like Discourse: [Comparison]
Here are 10 top UX agencies that are well-equipped to design SaaS forum or community platforms similar to Discourse:
How to Evaluate Forum UX Agencies?
During our research of 50+ design agencies globally, we identified three critical gaps in how most agencies approach forum and community platform design:
Lack of engagement strategy: Many agencies design beautiful interfaces but don't understand community mechanics, notification cascades, reputation weighting, topic recommendation algorithms, and member lifecycle flows.
Mobile-first blindness: Agencies often prioritize desktop experiences without realizing 70%+ of forum activity happens on mobile. Responsive design alone isn't enough; mobile interaction patterns must be re-architected.
Weak post-launch support: Community platforms require continuous iteration based on member behavior. Agencies that disappear after launch leave you struggling with engagement metrics that don't improve.
When evaluating agencies, ask directly: Do they have case studies of community platforms or discussion forums they've designed? Have they integrated gamification or notification systems? Can they speak to member activation rates or retention improvements they've driven?
Bricx Labs exclusively partners with B2B and AI SaaS companies to architect product and community experiences that drive retention and growth. Our team has designed forum-adjacent experiences for discussion boards, help centers, and internal collaboration platforms, combining visual polish with deep product thinking around engagement.
Top 10 UX Agencies for Creating SaaS Forum UX Like Discourse: [Comparison]
Here are 10 top UX agencies that are well-equipped to design SaaS forum or community platforms similar to Discourse:
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
Bricx - Premium UI/UX Partners For SaaS
We at Bricx exclusively work with B2B & AI SaaS to create unforgettable user experiences. Our team of UX experts design high-converting websites and products, using our deep understanding of SaaS & design.
We have a running list of 25+ UX case studies where we have successfully completed website & product design projects for our clients.
Our clients include B2B SaaS & AI companies like Writesonic, Sybill, Manyreach, and other reputed names.
Schedule a call with us to discuss your goals & we’ll let you know how we can help.
ProCreator
ProCreator is purpose-built for SaaS and has helped numerous community platforms and discussion-heavy products cut churn, reduce onboarding friction, and scale globally. Their design philosophy centers on user activation and retention, exactly what drives forum engagement.
The agency combines deep UX research with scalable design systems, ensuring your forum interface can evolve as your community grows. They've worked with YC-backed founders and understand the pressures of hypergrowth environments.
Employees-to-Client Ratio (Bandwidth): Dedicated cross-functional teams (UX research, design, and product strategists) assigned exclusively to your community platform.
Process Maturity: Product-led discovery process maps user journeys, identifies engagement bottlenecks, and validates design decisions with actual community members.
AI Design Experience: Integrated recommendation engines and personalized content feeds designed to maximize member activation.
Client Communication: Sprint-based updates with weekly sync calls and transparent metrics on design progress.
App/Web Dev Support: Full-stack handoff including component libraries, interactive prototypes, and developer documentation.
Office Culture: Remote-first team optimized for asynchronous collaboration and rapid iteration cycles.
Eleken
Eleken focuses purely on product design for SaaS and has a proven track record helping platforms improve user engagement and retention. Their embedded design model means designers work directly within your team, learning your community dynamics firsthand and iterating rapidly based on member feedback.
This approach is particularly valuable for forum platforms where engagement metrics shift weekly and design decisions must adapt quickly.
Employees-to-Client Ratio (Bandwidth): Embedded designers function as core team members, attending your standups and responding in real-time to design requests.
Process Maturity: Agile design methodology with bi-weekly sprints, user testing cycles, and rapid A/B testing of engagement features.
AI Design Experience: Experience with intelligent notification systems and content recommendation UI for community platforms.
Client Communication: Daily Slack updates, weekly design reviews, and monthly strategy sessions focused on engagement metrics.
App/Web Dev Support: Design systems built for scalable, maintainable code handoff to your development team.
Office Culture: Ukraine-based team with strong English communication and availability across European and North American time zones.
Ramotion
Ramotion is a global SaaS UX design agency that specializes in complex, data-heavy platforms where engagement and usability must coexist. They excel at designing scalable design systems—critical when your forum grows from 100 to 100,000 members.
Their strength lies in interaction design and motion, making forum discussions feel smooth, responsive, and rewarding.
Employees-to-Client Ratio (Bandwidth): Medium-sized dedicated teams (5–8 designers per project) ensuring comprehensive coverage across forum design, design system, and brand guidelines
Process Maturity: Enterprise-grade research including user testing, competitive benchmarking, and stakeholder workshops to validate engagement strategies.
AI Design Experience: Expertise in machine learning UX, including personalization engines and intelligent notification design.
Client Communication: Structured communication with monthly strategic reviews, sprint planning, and transparent progress tracking.
App/Web Dev Support: Comprehensive design systems documentation, interactive component libraries, and detailed developer handoff.
Office Culture: San Francisco-based with distributed teams, known for high-caliber design and attention to visual detail.
Momentum Design Lab
Momentum has been consistently ranked as the #1 UX Agency on Clutch for nearly a decade. They excel at designing intuitive interfaces for complex, multi-role SaaS systems, precisely the kind of thinking needed for forum platforms where members have different permission levels (admins, moderators, members) and distinct workflows.
Employees-to-Client Ratio (Bandwidth): Selective client roster ensures focused, high-impact work. Typically 4–6 dedicated team members per project.
Process Maturity: Award-winning methodology combines business strategy, user research, and iterative design to solve complex problems.
AI Design Experience: Limited but growing; primary strength in human-centered, multi-role SaaS design.
Client Communication: Premium communication model with executive-level strategy sessions and transparent project governance.
App/Web Dev Support: Industry-leading handoff documentation and developer collaboration model.
Office Culture: Toronto-based with boutique, award-winning team culture and deep commitment to design excellence.
Adam Fard UX Studio
Adam Fard combines intuitive interface design with business thinking around conversions and retention. For forum platforms, this means designing signup flows, member profiles, and discussion threads that naturally guide members toward higher engagement.
Employees-to-Client Ratio (Bandwidth): Small, specialized teams (3–5 members) assigned to ensure deep focus and rapid iteration.
Process Maturity: User-centered methodology with emphasis on qualitative research, competitive analysis, and usability testing.
AI Design Experience: Growing expertise in AI-powered content discovery and personalized user feeds for SaaS platforms.
Client Communication: Regular video updates, transparent progress tracking, and collaborative feedback loops.
App/Web Dev Support: Clean handoff with design specifications optimized for developer efficiency.
Office Culture: Distributed team with strong commitment to communication and flexibility across time zones.
MetaLab
MetaLab brings a wealth of experience designing products that scaled to millions of users. Their methodology is research-driven and focused on solving hard UX problems at scale.
For forum platforms, their expertise in managing information architecture, notification systems, and complex user workflows is invaluable.
Employees-to-Client Ratio (Bandwidth): Medium to large teams (8–12 members) for comprehensive coverage and high-touch strategic support.
Process Maturity: Industry-leading research methodology with dedicated user testing facilities and advanced research tools.
AI Design Experience: Expertise in algorithmic design and machine learning UX from experience with Slack's recommendation systems.
Client Communication: Regular strategy sessions with executive visibility; transparent quarterly business reviews.
App/Web Dev Support: Full-stack design system and developer handoff documentation used by Fortune 500 companies.
Office Culture: Vancouver-based with strong creative culture and commitment to original problem-solving.
ProCreator
ProCreator is purpose-built for SaaS and has helped numerous community platforms and discussion-heavy products cut churn, reduce onboarding friction, and scale globally. Their design philosophy centers on user activation and retention, exactly what drives forum engagement.
The agency combines deep UX research with scalable design systems, ensuring your forum interface can evolve as your community grows. They've worked with YC-backed founders and understand the pressures of hypergrowth environments.
Employees-to-Client Ratio (Bandwidth): Dedicated cross-functional teams (UX research, design, and product strategists) assigned exclusively to your community platform.
Process Maturity: Product-led discovery process maps user journeys, identifies engagement bottlenecks, and validates design decisions with actual community members.
AI Design Experience: Integrated recommendation engines and personalized content feeds designed to maximize member activation.
Client Communication: Sprint-based updates with weekly sync calls and transparent metrics on design progress.
App/Web Dev Support: Full-stack handoff including component libraries, interactive prototypes, and developer documentation.
Office Culture: Remote-first team optimized for asynchronous collaboration and rapid iteration cycles.
Eleken
Eleken focuses purely on product design for SaaS and has a proven track record helping platforms improve user engagement and retention. Their embedded design model means designers work directly within your team, learning your community dynamics firsthand and iterating rapidly based on member feedback.
This approach is particularly valuable for forum platforms where engagement metrics shift weekly and design decisions must adapt quickly.
Employees-to-Client Ratio (Bandwidth): Embedded designers function as core team members, attending your standups and responding in real-time to design requests.
Process Maturity: Agile design methodology with bi-weekly sprints, user testing cycles, and rapid A/B testing of engagement features.
AI Design Experience: Experience with intelligent notification systems and content recommendation UI for community platforms.
Client Communication: Daily Slack updates, weekly design reviews, and monthly strategy sessions focused on engagement metrics.
App/Web Dev Support: Design systems built for scalable, maintainable code handoff to your development team.
Office Culture: Ukraine-based team with strong English communication and availability across European and North American time zones.
Ramotion
Ramotion is a global SaaS UX design agency that specializes in complex, data-heavy platforms where engagement and usability must coexist. They excel at designing scalable design systems—critical when your forum grows from 100 to 100,000 members.
Their strength lies in interaction design and motion, making forum discussions feel smooth, responsive, and rewarding.
Employees-to-Client Ratio (Bandwidth): Medium-sized dedicated teams (5–8 designers per project) ensuring comprehensive coverage across forum design, design system, and brand guidelines
Process Maturity: Enterprise-grade research including user testing, competitive benchmarking, and stakeholder workshops to validate engagement strategies.
AI Design Experience: Expertise in machine learning UX, including personalization engines and intelligent notification design.
Client Communication: Structured communication with monthly strategic reviews, sprint planning, and transparent progress tracking.
App/Web Dev Support: Comprehensive design systems documentation, interactive component libraries, and detailed developer handoff.
Office Culture: San Francisco-based with distributed teams, known for high-caliber design and attention to visual detail.
Momentum Design Lab
Momentum has been consistently ranked as the #1 UX Agency on Clutch for nearly a decade. They excel at designing intuitive interfaces for complex, multi-role SaaS systems, precisely the kind of thinking needed for forum platforms where members have different permission levels (admins, moderators, members) and distinct workflows.
Employees-to-Client Ratio (Bandwidth): Selective client roster ensures focused, high-impact work. Typically 4–6 dedicated team members per project.
Process Maturity: Award-winning methodology combines business strategy, user research, and iterative design to solve complex problems.
AI Design Experience: Limited but growing; primary strength in human-centered, multi-role SaaS design.
Client Communication: Premium communication model with executive-level strategy sessions and transparent project governance.
App/Web Dev Support: Industry-leading handoff documentation and developer collaboration model.
Office Culture: Toronto-based with boutique, award-winning team culture and deep commitment to design excellence.
Adam Fard UX Studio
Adam Fard combines intuitive interface design with business thinking around conversions and retention. For forum platforms, this means designing signup flows, member profiles, and discussion threads that naturally guide members toward higher engagement.
Employees-to-Client Ratio (Bandwidth): Small, specialized teams (3–5 members) assigned to ensure deep focus and rapid iteration.
Process Maturity: User-centered methodology with emphasis on qualitative research, competitive analysis, and usability testing.
AI Design Experience: Growing expertise in AI-powered content discovery and personalized user feeds for SaaS platforms.
Client Communication: Regular video updates, transparent progress tracking, and collaborative feedback loops.
App/Web Dev Support: Clean handoff with design specifications optimized for developer efficiency.
Office Culture: Distributed team with strong commitment to communication and flexibility across time zones.
MetaLab
MetaLab brings a wealth of experience designing products that scaled to millions of users. Their methodology is research-driven and focused on solving hard UX problems at scale.
For forum platforms, their expertise in managing information architecture, notification systems, and complex user workflows is invaluable.
Employees-to-Client Ratio (Bandwidth): Medium to large teams (8–12 members) for comprehensive coverage and high-touch strategic support.
Process Maturity: Industry-leading research methodology with dedicated user testing facilities and advanced research tools.
AI Design Experience: Expertise in algorithmic design and machine learning UX from experience with Slack's recommendation systems.
Client Communication: Regular strategy sessions with executive visibility; transparent quarterly business reviews.
App/Web Dev Support: Full-stack design system and developer handoff documentation used by Fortune 500 companies.
Office Culture: Vancouver-based with strong creative culture and commitment to original problem-solving.
ProCreator
ProCreator is purpose-built for SaaS and has helped numerous community platforms and discussion-heavy products cut churn, reduce onboarding friction, and scale globally. Their design philosophy centers on user activation and retention, exactly what drives forum engagement.
The agency combines deep UX research with scalable design systems, ensuring your forum interface can evolve as your community grows. They've worked with YC-backed founders and understand the pressures of hypergrowth environments.
Employees-to-Client Ratio (Bandwidth): Dedicated cross-functional teams (UX research, design, and product strategists) assigned exclusively to your community platform.
Process Maturity: Product-led discovery process maps user journeys, identifies engagement bottlenecks, and validates design decisions with actual community members.
AI Design Experience: Integrated recommendation engines and personalized content feeds designed to maximize member activation.
Client Communication: Sprint-based updates with weekly sync calls and transparent metrics on design progress.
App/Web Dev Support: Full-stack handoff including component libraries, interactive prototypes, and developer documentation.
Office Culture: Remote-first team optimized for asynchronous collaboration and rapid iteration cycles.
Eleken
Eleken focuses purely on product design for SaaS and has a proven track record helping platforms improve user engagement and retention. Their embedded design model means designers work directly within your team, learning your community dynamics firsthand and iterating rapidly based on member feedback.
This approach is particularly valuable for forum platforms where engagement metrics shift weekly and design decisions must adapt quickly.
Employees-to-Client Ratio (Bandwidth): Embedded designers function as core team members, attending your standups and responding in real-time to design requests.
Process Maturity: Agile design methodology with bi-weekly sprints, user testing cycles, and rapid A/B testing of engagement features.
AI Design Experience: Experience with intelligent notification systems and content recommendation UI for community platforms.
Client Communication: Daily Slack updates, weekly design reviews, and monthly strategy sessions focused on engagement metrics.
App/Web Dev Support: Design systems built for scalable, maintainable code handoff to your development team.
Office Culture: Ukraine-based team with strong English communication and availability across European and North American time zones.
Ramotion
Ramotion is a global SaaS UX design agency that specializes in complex, data-heavy platforms where engagement and usability must coexist. They excel at designing scalable design systems—critical when your forum grows from 100 to 100,000 members.
Their strength lies in interaction design and motion, making forum discussions feel smooth, responsive, and rewarding.
Employees-to-Client Ratio (Bandwidth): Medium-sized dedicated teams (5–8 designers per project) ensuring comprehensive coverage across forum design, design system, and brand guidelines
Process Maturity: Enterprise-grade research including user testing, competitive benchmarking, and stakeholder workshops to validate engagement strategies.
AI Design Experience: Expertise in machine learning UX, including personalization engines and intelligent notification design.
Client Communication: Structured communication with monthly strategic reviews, sprint planning, and transparent progress tracking.
App/Web Dev Support: Comprehensive design systems documentation, interactive component libraries, and detailed developer handoff.
Office Culture: San Francisco-based with distributed teams, known for high-caliber design and attention to visual detail.
Momentum Design Lab
Momentum has been consistently ranked as the #1 UX Agency on Clutch for nearly a decade. They excel at designing intuitive interfaces for complex, multi-role SaaS systems, precisely the kind of thinking needed for forum platforms where members have different permission levels (admins, moderators, members) and distinct workflows.
Employees-to-Client Ratio (Bandwidth): Selective client roster ensures focused, high-impact work. Typically 4–6 dedicated team members per project.
Process Maturity: Award-winning methodology combines business strategy, user research, and iterative design to solve complex problems.
AI Design Experience: Limited but growing; primary strength in human-centered, multi-role SaaS design.
Client Communication: Premium communication model with executive-level strategy sessions and transparent project governance.
App/Web Dev Support: Industry-leading handoff documentation and developer collaboration model.
Office Culture: Toronto-based with boutique, award-winning team culture and deep commitment to design excellence.
Adam Fard UX Studio
Adam Fard combines intuitive interface design with business thinking around conversions and retention. For forum platforms, this means designing signup flows, member profiles, and discussion threads that naturally guide members toward higher engagement.
Employees-to-Client Ratio (Bandwidth): Small, specialized teams (3–5 members) assigned to ensure deep focus and rapid iteration.
Process Maturity: User-centered methodology with emphasis on qualitative research, competitive analysis, and usability testing.
AI Design Experience: Growing expertise in AI-powered content discovery and personalized user feeds for SaaS platforms.
Client Communication: Regular video updates, transparent progress tracking, and collaborative feedback loops.
App/Web Dev Support: Clean handoff with design specifications optimized for developer efficiency.
Office Culture: Distributed team with strong commitment to communication and flexibility across time zones.
MetaLab
MetaLab brings a wealth of experience designing products that scaled to millions of users. Their methodology is research-driven and focused on solving hard UX problems at scale.
For forum platforms, their expertise in managing information architecture, notification systems, and complex user workflows is invaluable.
Employees-to-Client Ratio (Bandwidth): Medium to large teams (8–12 members) for comprehensive coverage and high-touch strategic support.
Process Maturity: Industry-leading research methodology with dedicated user testing facilities and advanced research tools.
AI Design Experience: Expertise in algorithmic design and machine learning UX from experience with Slack's recommendation systems.
Client Communication: Regular strategy sessions with executive visibility; transparent quarterly business reviews.
App/Web Dev Support: Full-stack design system and developer handoff documentation used by Fortune 500 companies.
Office Culture: Vancouver-based with strong creative culture and commitment to original problem-solving.
Goji Labs
Goji Labs takes a deliberate, research-heavy approach to design. They excel at uncovering what members actually want from a forum platform, not what you think they want.
This user validation approach ensures your forum design resonates with your target community from day one.
Employees-to-Client Ratio (Bandwidth): Small, specialized teams ensuring deep strategic focus and comprehensive user understanding.
Process Maturity: Discovery-first methodology with extensive user interviews, contextual inquiry, and iterative testing.
AI Design Experience: Emerging expertise in personalization and recommendation UI for community platforms.
Client Communication: Collaborative workshops and transparent stakeholder engagement throughout the design process.
App/Web Dev Support: Clear handoff with usability guidelines and interaction specifications.
Office Culture: Los Angeles-based team with startup mentality and adaptability to emerging community platforms.
Designit
Designit is a global design consultancy with a philosophy rooted in research-first methodology. For forum platforms scaling across multiple geographies and languages, their global perspective and research capabilities are particularly valuable.
They understand cultural nuances in community interaction and can design experiences that resonate across regions.
Employees-to-Client Ratio (Bandwidth): Large, distributed teams enabling 24/7 coverage and multi-regional design expertise.
Process Maturity: Enterprise-grade research with dedicated user research teams and advanced analytics integration.
AI Design Experience: Expertise in algorithmic design and machine learning UX from work with Fortune 500 tech companies.
Client Communication: Structured governance with weekly standups, monthly strategy reviews, and transparent metrics.
App/Web Dev Support: Comprehensive design system and developer partnership model.
Office Culture: Copenhagen-based global firm with strong Danish design heritage and commitment to inclusive design.
Halo Lab
Halo Lab is unique because they pair UX design with in-house development capabilities. For forum platforms, this means your design translates seamlessly into code with minimal friction.
No communication gaps between designers and developers, they're one integrated team.
Employees-to-Client Ratio (Bandwidth): Integrated design-development teams (6–10 members) ensuring smooth execution from design concept to live platform.
Process Maturity: End-to-end methodology from strategy through post-launch optimization and iteration.
AI Design Experience: Hands-on experience implementing AI-powered notification and recommendation systems within forum platforms.
Client Communication: Daily sync calls, transparent sprint tracking, and collaborative feedback loops with integrated dev team.
App/Web Dev Support: Seamless handoff because designers and developers are the same team; focus on rapid iteration and optimization.
Office Culture: Ukraine-based team with strong English communication and proven track record delivering complex products on time.
Stan Vision
Stan Vision is a design agency optimized for speed and strong visual identity. They blend AI capabilities with Webflow development, enabling rapid prototyping and iteration.
For early-stage SaaS startups building forum experiences, their rapid turnaround and AI-augmented design process can accelerate time-to-market.
Employees-to-Client Ratio (Bandwidth): Small, nimble teams (3–5 designers) focused on speed and visual excellence.
Process Maturity: Fast-track methodology leveraging AI tools for rapid ideation, prototyping, and iteration.
AI Design Experience: Strong expertise in AI-augmented design tools and processes; actively using AI to accelerate design cycles.
Client Communication: Rapid feedback loops with daily updates and quick iteration based on stakeholder input.
App/Web Dev Support: Webflow-native development enabling designers to build interactive prototypes that are production-ready.
Office Culture: Bulgaria-based team with strong visual design focus and emphasis on startup-friendly engagement model.
Conclusion
Creating a SaaS forum platform that rivals Discourse requires more than beautiful design, it demands deep understanding of community mechanics, engagement psychology, and member lifecycle optimization. The agencies listed above represent the top tier of UX specialists capable of delivering that expertise.
If you're ready to build a community platform that drives retention, activation, and word-of-mouth growth, schedule a call with Bricx Labs.
Our team specializes in architecting SaaS experiences that convert, engage, and scale. We'll review your forum vision, share relevant case studies, and discuss how our methodology can accelerate your community platform launch.
FAQs
What are the most critical factors to consider when choosing a UX agency for forum and community platform design?
The top three factors are: (1) Portfolio depth in community platforms — ask for case studies specifically showing forum, discussion, or engagement-heavy UX work; (2) Understanding of engagement metrics — can they articulate how design impacts member activation, retention, and lifetime value?; and (3) Post-launch support — community platforms require continuous iteration based on user behavior.
Agencies that disappear after launch leave you struggling. Look for partners who offer ongoing optimization and A/B testing capabilities.
How can a UX agency specializing in forum design improve our platform's member engagement and retention?
Expert forum UX agencies reduce friction across the entire member lifecycle: streamlined signup flows that increase activation rates by 40%–60%, intuitive navigation that helps members discover relevant discussions faster, notification systems optimized to drive participation without overwhelming members, and gamification elements (reputation, badges, rewards) that encourage sustained participation.
The best agencies measure these improvements through retention cohort analysis, member lifetime value, and discussion frequency metrics, not just visual design quality.
What kind of ROI can we expect from investing in expert forum UX design?
Quality forum UX typically delivers measurable improvements within 3–6 months: 30%–50% improvement in member activation rates, 20%–35% increase in daily active users, and 15%–25% improvement in member retention after 30 days.
For community-driven SaaS platforms, these improvements directly impact revenue through higher CAC efficiency (members acquired through community cost significantly less than paid acquisition) and improved churn metrics. Premium agencies charge $30,000–$100,000+ for comprehensive forum design, but the ROI often exceeds this investment within 12 months.
How does Bricx Labs differentiate itself from other UX agencies for forum and community platform design?
Bricx Labs exclusively partners with B2B and AI SaaS companies, giving us deep expertise in the specific metrics and user behaviors that drive community platform success. Unlike generalist agencies, we think in terms of churn, activation cohorts, and member lifetime value from day one. Our visual design quality has been recognized with international awards, but we never sacrifice usability for aesthetics.
We've designed forum-adjacent experiences including discussion boards, help centers, and collaborative features for YC-backed startups, funded by top-tier VCs including Accel, Sequoia, and Techstars. Our team stays embedded with clients post-launch to optimize based on actual member behavior data.
Can you provide examples of successful forum or community-adjacent projects that Bricx Labs has handled?
Bricx Labs maintains 25+ UX case studies across website design, product design, and community platform experiences. Our work spans fintech, healthcare, edtech, AI, and B2B SaaS verticals. We've designed help center experiences, discussion features, and internal collaboration interfaces for companies scaling rapidly.
While we protect client confidentiality, we invite potential partners to schedule a discovery call with our founders to review relevant case studies and discuss how our methodology applies to your specific forum platform vision.
Goji Labs
Goji Labs takes a deliberate, research-heavy approach to design. They excel at uncovering what members actually want from a forum platform, not what you think they want.
This user validation approach ensures your forum design resonates with your target community from day one.
Employees-to-Client Ratio (Bandwidth): Small, specialized teams ensuring deep strategic focus and comprehensive user understanding.
Process Maturity: Discovery-first methodology with extensive user interviews, contextual inquiry, and iterative testing.
AI Design Experience: Emerging expertise in personalization and recommendation UI for community platforms.
Client Communication: Collaborative workshops and transparent stakeholder engagement throughout the design process.
App/Web Dev Support: Clear handoff with usability guidelines and interaction specifications.
Office Culture: Los Angeles-based team with startup mentality and adaptability to emerging community platforms.
Designit
Designit is a global design consultancy with a philosophy rooted in research-first methodology. For forum platforms scaling across multiple geographies and languages, their global perspective and research capabilities are particularly valuable.
They understand cultural nuances in community interaction and can design experiences that resonate across regions.
Employees-to-Client Ratio (Bandwidth): Large, distributed teams enabling 24/7 coverage and multi-regional design expertise.
Process Maturity: Enterprise-grade research with dedicated user research teams and advanced analytics integration.
AI Design Experience: Expertise in algorithmic design and machine learning UX from work with Fortune 500 tech companies.
Client Communication: Structured governance with weekly standups, monthly strategy reviews, and transparent metrics.
App/Web Dev Support: Comprehensive design system and developer partnership model.
Office Culture: Copenhagen-based global firm with strong Danish design heritage and commitment to inclusive design.
Halo Lab
Halo Lab is unique because they pair UX design with in-house development capabilities. For forum platforms, this means your design translates seamlessly into code with minimal friction.
No communication gaps between designers and developers, they're one integrated team.
Employees-to-Client Ratio (Bandwidth): Integrated design-development teams (6–10 members) ensuring smooth execution from design concept to live platform.
Process Maturity: End-to-end methodology from strategy through post-launch optimization and iteration.
AI Design Experience: Hands-on experience implementing AI-powered notification and recommendation systems within forum platforms.
Client Communication: Daily sync calls, transparent sprint tracking, and collaborative feedback loops with integrated dev team.
App/Web Dev Support: Seamless handoff because designers and developers are the same team; focus on rapid iteration and optimization.
Office Culture: Ukraine-based team with strong English communication and proven track record delivering complex products on time.
Stan Vision
Stan Vision is a design agency optimized for speed and strong visual identity. They blend AI capabilities with Webflow development, enabling rapid prototyping and iteration.
For early-stage SaaS startups building forum experiences, their rapid turnaround and AI-augmented design process can accelerate time-to-market.
Employees-to-Client Ratio (Bandwidth): Small, nimble teams (3–5 designers) focused on speed and visual excellence.
Process Maturity: Fast-track methodology leveraging AI tools for rapid ideation, prototyping, and iteration.
AI Design Experience: Strong expertise in AI-augmented design tools and processes; actively using AI to accelerate design cycles.
Client Communication: Rapid feedback loops with daily updates and quick iteration based on stakeholder input.
App/Web Dev Support: Webflow-native development enabling designers to build interactive prototypes that are production-ready.
Office Culture: Bulgaria-based team with strong visual design focus and emphasis on startup-friendly engagement model.
Conclusion
Creating a SaaS forum platform that rivals Discourse requires more than beautiful design, it demands deep understanding of community mechanics, engagement psychology, and member lifecycle optimization. The agencies listed above represent the top tier of UX specialists capable of delivering that expertise.
If you're ready to build a community platform that drives retention, activation, and word-of-mouth growth, schedule a call with Bricx Labs.
Our team specializes in architecting SaaS experiences that convert, engage, and scale. We'll review your forum vision, share relevant case studies, and discuss how our methodology can accelerate your community platform launch.
FAQs
What are the most critical factors to consider when choosing a UX agency for forum and community platform design?
The top three factors are: (1) Portfolio depth in community platforms — ask for case studies specifically showing forum, discussion, or engagement-heavy UX work; (2) Understanding of engagement metrics — can they articulate how design impacts member activation, retention, and lifetime value?; and (3) Post-launch support — community platforms require continuous iteration based on user behavior.
Agencies that disappear after launch leave you struggling. Look for partners who offer ongoing optimization and A/B testing capabilities.
How can a UX agency specializing in forum design improve our platform's member engagement and retention?
Expert forum UX agencies reduce friction across the entire member lifecycle: streamlined signup flows that increase activation rates by 40%–60%, intuitive navigation that helps members discover relevant discussions faster, notification systems optimized to drive participation without overwhelming members, and gamification elements (reputation, badges, rewards) that encourage sustained participation.
The best agencies measure these improvements through retention cohort analysis, member lifetime value, and discussion frequency metrics, not just visual design quality.
What kind of ROI can we expect from investing in expert forum UX design?
Quality forum UX typically delivers measurable improvements within 3–6 months: 30%–50% improvement in member activation rates, 20%–35% increase in daily active users, and 15%–25% improvement in member retention after 30 days.
For community-driven SaaS platforms, these improvements directly impact revenue through higher CAC efficiency (members acquired through community cost significantly less than paid acquisition) and improved churn metrics. Premium agencies charge $30,000–$100,000+ for comprehensive forum design, but the ROI often exceeds this investment within 12 months.
How does Bricx Labs differentiate itself from other UX agencies for forum and community platform design?
Bricx Labs exclusively partners with B2B and AI SaaS companies, giving us deep expertise in the specific metrics and user behaviors that drive community platform success. Unlike generalist agencies, we think in terms of churn, activation cohorts, and member lifetime value from day one. Our visual design quality has been recognized with international awards, but we never sacrifice usability for aesthetics.
We've designed forum-adjacent experiences including discussion boards, help centers, and collaborative features for YC-backed startups, funded by top-tier VCs including Accel, Sequoia, and Techstars. Our team stays embedded with clients post-launch to optimize based on actual member behavior data.
Can you provide examples of successful forum or community-adjacent projects that Bricx Labs has handled?
Bricx Labs maintains 25+ UX case studies across website design, product design, and community platform experiences. Our work spans fintech, healthcare, edtech, AI, and B2B SaaS verticals. We've designed help center experiences, discussion features, and internal collaboration interfaces for companies scaling rapidly.
While we protect client confidentiality, we invite potential partners to schedule a discovery call with our founders to review relevant case studies and discuss how our methodology applies to your specific forum platform vision.
Goji Labs
Goji Labs takes a deliberate, research-heavy approach to design. They excel at uncovering what members actually want from a forum platform, not what you think they want.
This user validation approach ensures your forum design resonates with your target community from day one.
Employees-to-Client Ratio (Bandwidth): Small, specialized teams ensuring deep strategic focus and comprehensive user understanding.
Process Maturity: Discovery-first methodology with extensive user interviews, contextual inquiry, and iterative testing.
AI Design Experience: Emerging expertise in personalization and recommendation UI for community platforms.
Client Communication: Collaborative workshops and transparent stakeholder engagement throughout the design process.
App/Web Dev Support: Clear handoff with usability guidelines and interaction specifications.
Office Culture: Los Angeles-based team with startup mentality and adaptability to emerging community platforms.
Designit
Designit is a global design consultancy with a philosophy rooted in research-first methodology. For forum platforms scaling across multiple geographies and languages, their global perspective and research capabilities are particularly valuable.
They understand cultural nuances in community interaction and can design experiences that resonate across regions.
Employees-to-Client Ratio (Bandwidth): Large, distributed teams enabling 24/7 coverage and multi-regional design expertise.
Process Maturity: Enterprise-grade research with dedicated user research teams and advanced analytics integration.
AI Design Experience: Expertise in algorithmic design and machine learning UX from work with Fortune 500 tech companies.
Client Communication: Structured governance with weekly standups, monthly strategy reviews, and transparent metrics.
App/Web Dev Support: Comprehensive design system and developer partnership model.
Office Culture: Copenhagen-based global firm with strong Danish design heritage and commitment to inclusive design.
Halo Lab
Halo Lab is unique because they pair UX design with in-house development capabilities. For forum platforms, this means your design translates seamlessly into code with minimal friction.
No communication gaps between designers and developers, they're one integrated team.
Employees-to-Client Ratio (Bandwidth): Integrated design-development teams (6–10 members) ensuring smooth execution from design concept to live platform.
Process Maturity: End-to-end methodology from strategy through post-launch optimization and iteration.
AI Design Experience: Hands-on experience implementing AI-powered notification and recommendation systems within forum platforms.
Client Communication: Daily sync calls, transparent sprint tracking, and collaborative feedback loops with integrated dev team.
App/Web Dev Support: Seamless handoff because designers and developers are the same team; focus on rapid iteration and optimization.
Office Culture: Ukraine-based team with strong English communication and proven track record delivering complex products on time.
Stan Vision
Stan Vision is a design agency optimized for speed and strong visual identity. They blend AI capabilities with Webflow development, enabling rapid prototyping and iteration.
For early-stage SaaS startups building forum experiences, their rapid turnaround and AI-augmented design process can accelerate time-to-market.
Employees-to-Client Ratio (Bandwidth): Small, nimble teams (3–5 designers) focused on speed and visual excellence.
Process Maturity: Fast-track methodology leveraging AI tools for rapid ideation, prototyping, and iteration.
AI Design Experience: Strong expertise in AI-augmented design tools and processes; actively using AI to accelerate design cycles.
Client Communication: Rapid feedback loops with daily updates and quick iteration based on stakeholder input.
App/Web Dev Support: Webflow-native development enabling designers to build interactive prototypes that are production-ready.
Office Culture: Bulgaria-based team with strong visual design focus and emphasis on startup-friendly engagement model.
Conclusion
Creating a SaaS forum platform that rivals Discourse requires more than beautiful design, it demands deep understanding of community mechanics, engagement psychology, and member lifecycle optimization. The agencies listed above represent the top tier of UX specialists capable of delivering that expertise.
If you're ready to build a community platform that drives retention, activation, and word-of-mouth growth, schedule a call with Bricx Labs.
Our team specializes in architecting SaaS experiences that convert, engage, and scale. We'll review your forum vision, share relevant case studies, and discuss how our methodology can accelerate your community platform launch.
FAQs
What are the most critical factors to consider when choosing a UX agency for forum and community platform design?
The top three factors are: (1) Portfolio depth in community platforms — ask for case studies specifically showing forum, discussion, or engagement-heavy UX work; (2) Understanding of engagement metrics — can they articulate how design impacts member activation, retention, and lifetime value?; and (3) Post-launch support — community platforms require continuous iteration based on user behavior.
Agencies that disappear after launch leave you struggling. Look for partners who offer ongoing optimization and A/B testing capabilities.
How can a UX agency specializing in forum design improve our platform's member engagement and retention?
Expert forum UX agencies reduce friction across the entire member lifecycle: streamlined signup flows that increase activation rates by 40%–60%, intuitive navigation that helps members discover relevant discussions faster, notification systems optimized to drive participation without overwhelming members, and gamification elements (reputation, badges, rewards) that encourage sustained participation.
The best agencies measure these improvements through retention cohort analysis, member lifetime value, and discussion frequency metrics, not just visual design quality.
What kind of ROI can we expect from investing in expert forum UX design?
Quality forum UX typically delivers measurable improvements within 3–6 months: 30%–50% improvement in member activation rates, 20%–35% increase in daily active users, and 15%–25% improvement in member retention after 30 days.
For community-driven SaaS platforms, these improvements directly impact revenue through higher CAC efficiency (members acquired through community cost significantly less than paid acquisition) and improved churn metrics. Premium agencies charge $30,000–$100,000+ for comprehensive forum design, but the ROI often exceeds this investment within 12 months.
How does Bricx Labs differentiate itself from other UX agencies for forum and community platform design?
Bricx Labs exclusively partners with B2B and AI SaaS companies, giving us deep expertise in the specific metrics and user behaviors that drive community platform success. Unlike generalist agencies, we think in terms of churn, activation cohorts, and member lifetime value from day one. Our visual design quality has been recognized with international awards, but we never sacrifice usability for aesthetics.
We've designed forum-adjacent experiences including discussion boards, help centers, and collaborative features for YC-backed startups, funded by top-tier VCs including Accel, Sequoia, and Techstars. Our team stays embedded with clients post-launch to optimize based on actual member behavior data.
Can you provide examples of successful forum or community-adjacent projects that Bricx Labs has handled?
Bricx Labs maintains 25+ UX case studies across website design, product design, and community platform experiences. Our work spans fintech, healthcare, edtech, AI, and B2B SaaS verticals. We've designed help center experiences, discussion features, and internal collaboration interfaces for companies scaling rapidly.
While we protect client confidentiality, we invite potential partners to schedule a discovery call with our founders to review relevant case studies and discuss how our methodology applies to your specific forum platform vision.
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
As a remote-first team of UX specialists, we work exclusively with B2B & AI SaaS companies to design unforgettable user experiences at Bricx.
If you’re a B2B or AI SaaS looking to give your users an unforgettable experience, book a call with us now!
Author:
Unforgettable Website & UX Design For SaaS
We design high-converting websites and products for B2B AI startups.
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