Trusted by SF’s top AI & SaaS companies

When a SaaS product needs design help

Teams almost never arrive with a design brief. They arrive with a number that moved the wrong way and a suspicion about why.

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  1. The product demos better than it onboards.

    Sales closes on a story that the first session never delivers.

  2. Every release makes the last one harder to find.

    Navigation grew feature by feature and never once by design.

  3. Enterprise buyers judge the UI before the roadmap.

    A prototype grade interface reads as a prototype grade company.

  4. Support answers the same question all week.

    Nobody gets through setup alone, so headcount tracks signups instead of revenue.

  5. The dashboard shows everything except the answer.

    Metrics with no decision attached get opened once and never again.

  6. Design decisions get re-argued every sprint.

    With no system underneath, the build ships inconsistent and the argument restarts.

Upsurge Labs
“Bricx got truly obsessed with our product and went out of their way to make sure our expectations were met.”

Priyanshu Tanwar

Head of Product @ Upsurge Labs

What product design actually includes

User research & interviews

We talk to the people using the product and the people who stopped. Interviews, session recordings, your support tickets and whatever analytics you already have. We’re looking for where people stall, not for what they say they want.

Typical outputs:

  1. User interviews
  2. Session recording review
  3. Support and churn analysis
  4. Where users stall, ranked

Information architecture & user flows

We rebuild the information architecture and map the flows that matter. This is where a product that grew feature by feature finally gets a structure it can keep growing into, and it’s usually where most of the value in the engagement sits.

Typical outputs:

  1. Information architecture
  2. Core flows, end to end
  3. Navigation model
  4. Edge cases and errors

Wireframes & prototypes

We wireframe and prototype before any visual design. You test the flow with real users while it’s still cheap to change, and we validate the direction before anyone commits to pixels.

Typical outputs:

  1. Wireframes, every flow
  2. Clickable prototype
  3. User testing round
  4. Validated direction

Product UI design

We design every screen and every state. Empty, loading, error, permission denied, first run, and the one with far too much data in it. This is the part that separates a design that survives production from one that doesn’t.

Typical outputs:

  1. Final UI, all screens
  2. Every state, including ugly
  3. Responsive and density
  4. Handoff with hover states

Component library

You keep a component library your team can build with after we leave. Documented in Figma, mapped to code, structured so your engineers build against it without guessing.

Typical outputs:

  1. Figma component library
  2. Design tokens and scale
  3. Code mapping notes
  4. Docs your team maintains
User research & interviewsInformation architecture & user flows

Products we’ve designed

How product design runs with us

(01)

An embedded senior designer

A senior designer joins your standup, your Slack and your sprint rhythm. No account manager relaying notes between us.

(02)

We plan the week, not the year

Every week we agree what needs designing that week. The scope is your backlog, not a document written in month one.

(03)

Tested before it is built

You see flows in front of real users while changing them is still cheap, rather than after engineering has committed.

(04)

Every state, not just the happy path

Empty, loading, error, permission denied and the one with too much data. Those are the screens that decide whether a build survives.

Why Bricx for your product

Most agencies hand you a Figma file and leave. We get judged on what the product does after launch: whether people activate, whether they stay, whether the number moves. We build too, so nothing dies in handoff.

01

Taste is the moat

AI does the thinking and the first drafts now. What it cannot do is the last ten percent, and that is the whole difference.

02

One team, research to handoff

The people in your kickoff are the people doing the work. Nothing gets passed down a chain.

03

We know life after Figma

Components, states, edge cases and frontend reality, because we ship the build as well.

04

Systems, not screens

You keep a component library your team can extend, so the next feature does not restart an argument you already settled.

Product work backed by real proof

Ranked three years running

Clutch
4.9/5Client Ratings

30+ verified reviews on Clutch.

Trusted by top SaaS

“We handed Bricx a vague brief and got back a brand that felt inevitable. That’s rare.”
Chirag Kulkarni

Chirag Kulkarni

CEO @Hobbes

99.7%

Client Satisfaction

30+

Industries

Serving clients all across the globe

50+ Projects

Pick the engagement that fits the product

Options
Design sprint
Embedded team
Project build
Best forA single flow or featureContinuous product workA full product or rebuild
Typical length2 to 3 weeksRolling, monthly8 to 16 weeks
Who you getOne senior designerDesigner plus leadDesigner, lead, engineer
CommitmentFixed scopePause after cycle oneMilestone based
What is includedAudit, flows, UI, handoffEverything, plus design systemEverything, plus frontend

Everything else we do

bricx

Let’s make it onboard as well as it demos.

Zero risk. Real design work delivered before you commit to anything.

Product design questions, answered.

Need help?

Book a call with our founder to discuss your project.

Get a quote

Product design goes on a monthly retainer, and we will push back if you ask for fixed scope. Products iterate, and a fixed price engagement caps your revisions in exactly the phase where revisions are the point.

Retainers start at $10,000 per month. No lock-in, no contract and fifteen days notice. A second workstream is priced on scope.

Yes. We run a paid pilot, either a week or a defined milestone such as one flow. We prefer the milestone version because it maps to a deliverable rather than a calendar.

Yes, and we start there when there is a product to learn from. If you are pre-product we start with flows and assumptions instead, and we tell you which of the two you are.

Roughly one substantial surface, fully designed with every state. If the visual direction is already set, individual flows move in days rather than weeks.

Either. Our handoff files carry every edge case and interaction, and our engineers can build it instead if you would rather not spend your own engineering time.

You get a senior designer in days rather than four months, backed by a design lead. You can pause it, and you are not carrying the hire through a quiet quarter. When the volume justifies a hire, we say so.

Every file, and you own all of it. Design source, component library, documentation and, where we built it, the code in your repository from the first commit.

Yes. We will connect you with a founder we have done this for, so you hear how it went from their side rather than ours.

We work almost entirely with B2B SaaS and AI companies, across fintech, healthcare, logistics, legal, edtech and infrastructure. If we have not worked in your category, we say so and tell you what that changes.

bricx

Award-winning design studio for
venture-backed AI startups

Ask AI about Bricx

Award-winning design studio for venture-backed AI startups